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Legal Intake Manager Jobs in Michigan (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other ... At least 2 years of working in a legal position or insurance adjuster experience preferred

Disability Law Group

VA Disability Attorney

Troy, MI · On-site

$180K/yr

You'll collaborate closely with Case Managers, Intake Specialists, and internal leadership to deliver effective, timely, and empathetic legal representation. You'll handle a manageable caseload (~300 ...

Ford Motor Company

Privacy Analyst, AI Support

Dearborn, MI · On-site

$76K - $90K/yr

As a global leader in advanced mobility solutions, our outstanding team of legal professionals ... you to manage the full lifecycle of AI risk assessments, from initial intake to final approval.

Brightwing

Recruiter

Troy, MI

... legal, Clean Energy, Engineering, Finance and HR industries. Manage full-cycle recruiting, including intake, sourcing, screening, interviewing, and offer negotiation. Source candidates using job ...

Relativity

Senior Employee Relations Partner

Detroit, MI · On-site

$112K - $168K/yr

Partner closely with Legal to manage risk, escalation thresholds, and compliance requirements ... Build scalable tools (templates, guides, intake frameworks) that improve quality and consistency of ...

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All JobsLegal Intake JobsLegal Intake Manager JobsLegal Intake Manager Jobs in Michigan

Legal Intake Manager information

What does a legal intake manager do?

A Legal Intake Manager oversees the process of receiving and evaluating new client inquiries at a law firm or legal organization. They are responsible for ensuring that potential clients are properly screened, their information is accurately collected, and that qualified leads are passed on to attorneys or legal teams. Legal Intake Managers often supervise intake staff, maintain client databases, and optimize the intake process to improve efficiency and client service. Their role is crucial in ensuring a smooth transition from initial contact to becoming a client, thereby supporting the firm's caseload and reputation.

How does a legal intake manager typically collaborate with attorneys and other staff during the client onboarding process?

A Legal Intake Manager works closely with attorneys, paralegals, and administrative staff to ensure a smooth and efficient onboarding process for new clients. They gather and organize initial case information, screen potential clients, and communicate essential details to the legal team. Effective collaboration often involves regular meetings, shared case management systems, and clear protocols for passing along qualified leads. This teamwork helps ensure that attorneys receive all the necessary background before taking on a client, minimizing delays and improving client satisfaction.

What is the difference between Legal Intake Manager vs Legal Assistant?

AspectLegal Intake ManagerLegal Assistant
CredentialsTypically requires a bachelor's degree; certifications like Certified Legal Manager (CLM) are a plusHigh school diploma or associate degree; paralegal certification often preferred
Work EnvironmentLaw firms, legal departments, client intake settingsLaw offices, courts, legal support departments
Primary ResponsibilitiesManaging client intake, initial case assessments, coordinating communicationPreparing legal documents, scheduling, filing, supporting attorneys

The Legal Intake Manager focuses on client onboarding and case assessment, requiring more managerial skills and certifications. In contrast, a Legal Assistant provides administrative support, handling document preparation and scheduling. Both roles are essential in legal settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a legal intake manager?

To thrive as a Legal Intake Manager, you need strong knowledge of legal processes, exceptional organizational abilities, and often a background in law or paralegal studies. Familiarity with case management software, CRM platforms, and telephone systems is typically required, along with experience in handling confidential information. Outstanding communication, empathy, and problem-solving skills help you build rapport with potential clients and efficiently triage their needs. These skills and qualities are crucial to ensuring timely, accurate intake of cases, client satisfaction, and effective support for legal teams.
What are the most commonly searched types of Legal Intake jobs in Michigan? The most popular types of Legal Intake jobs in Michigan are:
What are popular job titles related to Legal Intake Manager jobs in Michigan? For Legal Intake Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Legal Intake Manager jobs in Michigan look for? The top searched job categories for Legal Intake Manager jobs in Michigan are:
What cities in Michigan are hiring for Legal Intake Manager jobs? Cities in Michigan with the most Legal Intake Manager job openings:
Legal Intake Manager jobs near you
Infographic showing various Legal Intake Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Case Manager

Morgan & Morgan, P.A.

Detroit, MI • On-site

$19.75 - $25.50/hr

Full-time

Re-posted 28 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms

Job description

Summary

We are seeking a Case Manager to join our team. As a Case Manager, you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualification

  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred
  • At least 2 years of working in a legal position or insurance adjuster experience preferred
  • Negotiating skills
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

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