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Remote Online Case Manager Jobs in Michigan (NOW HIRING)

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

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Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

RN Field Case Manager

Grand Rapids, MI · On-site +1

$74K - $95K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

RN Field Case Manager

Grand Rapids, MI · On-site +1

$74K - $95K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

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Remote Online Case Manager information

What is a remote online case manager?

A Remote Online Case Manager is a professional who coordinates and manages cases, such as healthcare, social services, or legal matters, while working remotely using digital tools. Their primary responsibilities include assessing client needs, developing action plans, monitoring progress, and communicating with clients and service providers through email, phone, or video conferencing. This role requires strong organizational, communication, and problem-solving skills, as well as proficiency with online case management systems. Remote Online Case Managers play a vital role in ensuring clients receive appropriate services and support, even when working from a distance.

What are the key skills and qualifications needed to thrive as a remote online case manager?

To thrive as a Remote Online Case Manager, you typically need a background in social work, psychology, or a related field, along with strong case management and organizational skills. Familiarity with case management software, secure communication tools, and database systems is often required. Excellent written communication, empathy, and problem-solving abilities help build trust and effectively serve clients remotely. These skills ensure efficient, client-focused support and accurate documentation in a virtual environment.

What are some common challenges faced by remote online case managers, and how can they be overcome?

Remote Online Case Managers often face challenges such as maintaining effective communication with clients and team members across different locations and time zones. Staying organized while managing multiple cases digitally can also be demanding. To overcome these challenges, it's important to leverage secure case management software, establish clear routines, and proactively schedule regular check-ins with clients and colleagues. Building strong digital communication skills and setting boundaries to avoid burnout are also key to succeeding in this role.

What is the difference between Remote Online Case Manager vs Remote Telehealth Case Manager?

AspectRemote Online Case ManagerRemote Telehealth Case Manager
CredentialsCase management certification, healthcare or social work backgroundSimilar credentials, often with additional telehealth training
Work EnvironmentPrimarily online, case management software, phone, emailOnline consultations, telehealth platforms, phone, email
Employer & IndustryHealthcare providers, insurance companies, social servicesHealthcare providers, telehealth companies, insurance
Search & Comparison IntentFocus on case management tasks, patient advocacyFocus on remote patient care via telehealth

The main difference is that Remote Online Case Managers focus on managing cases through online documentation and communication, often involving social or healthcare services. Remote Telehealth Case Managers specifically provide patient support and coordination via telehealth platforms, emphasizing direct patient interaction. Both roles require similar credentials but differ in their primary work setting and patient engagement methods.

What are popular job titles related to Remote Online Case Manager jobs in Michigan?

For Remote Online Case Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Online Case Manager jobs in Michigan look for?

The top searched job categories for Remote Online Case Manager jobs in Michigan are:

What cities in Michigan are hiring for Remote Online Case Manager jobs?

Cities in Michigan with the most Remote Online Case Manager job openings:

Infographic showing various Remote Online Case Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution.

Remote | Online Reservations Specialist

Detroit, MI • On-site, Remote

$45K - $65K/yr

Full-time

PTO

Re-posted 24 days ago


Job description

Job Title: Fully Remote | Online Reservations Specialist
Job Type: Flexible Schedule | Remote Work
About Us
We are a trusted travel planning company specializing in personalized travel experiences worldwide. We help clients plan unforgettable vacations, cruises, hotel stays, and group trips while delivering outstanding customer service and expert support.
Position Overview:
We are seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule.
Full training and ongoing support are provided to help you thrive in this role.
Key Responsibilities:
Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages
Provide accurate information about travel options, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online messaging
Maintain accurate records of client interactions and booking details
Collaborate with team members to deliver exceptional client experiences
Stay current on travel trends, destinations, and industry updates
Participate in virtual team meetings and training sessions
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer proficiency and reliable internet connection
Interest in travel and helping clients plan memorable experiences
Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required
What We Offer:
Flexible, fully remote work environment
Comprehensive training and access to booking tools and resources
Supportive team culture and ongoing mentorship
Income-earning possibilities based on performance
Access to exclusive travel discounts and industry perks
Opportunities for personal and professional growth
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.