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Customer Support Jobs in Howell, MI (NOW HIRING)

Randstad

Customer Support Specialist

Howell, MI · On-site

$19.50 - $20/hr

Background with 1 to 2 years of experience in customer service, call centers, administrative support, or retail settings. * Excellent verbal and written communication skills with the ability to ...

M-Team Solutions

Customer Service Engineer

Novi, MI · On-site

This role combines technical problem solving with customer support, spare parts coordination, quotation development, and project coordination for precision machine tooling used throughout the ...

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do ... A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ...

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site

$48K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do ... A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ...

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site

$36K - $75K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do ... A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ...

Collabera Technologies

Client Advisor

Farmington Hills, MI · On-site

$18 - $20/hr

Call Center Specialist / Customer Support Specialist Location: Farmington Hills, MI (Onsite) Duration: 1.5-2 months with the possibility of extension based on performance and project needs. Pay range ...

Mister Car Wash

Customer Service Associate

Waterford, MI · On-site

$16 - $18/hr

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Mister Car Wash

Customer Service Advisor

Waterford, MI · On-site

$16 - $18/hr

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Mister Car Wash

Customer Service Associate

White Lake, MI · On-site

$13.25 - $18.25/hr

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

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All JobsCustomer Support JobsCustomer Support Jobs in Howell, MI

Customer Support information

See Howell, MI salary details

$11

$17

$26

How much do customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer support in Howell, MI is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.57 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Howell, MI?

The most popular types of Customer Support jobs in Howell, MI are:

What are popular job titles related to Customer Support jobs in Howell, MI?

For Customer Support jobs in Howell, MI, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Howell, MI look for?

The top searched job categories for Customer Support jobs in Howell, MI are:

What cities near Howell, MI are hiring for Customer Support jobs?

Cities near Howell, MI with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,361 per year, or $18 per hour.

Customer Support Specialist

Randstad

Howell, MI • On-site

$19.50 - $20/hr

Full-time

Posted 5 days ago

Job description

We don’t just provide insurance; we help our customers bounce back after life’s unexpected moments. Our Claims team sits at the very heart of what we do. We are looking for empathetic, detail-oriented professionals to join our team in Worcester, Massachusetts.

If you thrive in a collaborative environment and are looking for a steady career path with a healthy work-life balance, this hybrid role is built for you.

salary: $19.5 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

As a Claims Service Representative, you serve as the primary point of contact and a reassuring voice for policyholders navigating a challenging situation. In this role, you will manage initial claim processing while delivering exceptional, customer-focused care.

  • Answer incoming calls and perform courteous follow-up outreach to address customer questions clearly and empathetically.

  • Review digital claim files for accuracy, confirm policy details, and enter key information into our system.

  • Apply established company guidelines to establish claim reserves and coordinate next steps or appraisals for the insured.

  • Work alongside claims adjusters and underwriters to share information smoothly and keep the process stress-free for clients.

What We’re Looking For

We want team members who bring positive energy, great organization, and a genuine desire to help others succeed.

  • Background with 1 to 2 years of experience in customer service, call centers, administrative support, or retail settings.

  • Excellent verbal and written communication skills with the ability to convey complex details simply.

  • Proficiency in navigating multiple computer tools, managing electronic records, and working within Microsoft Office.


Skills
  • Claims
  • Claims Processing
  • Customer Service

    • Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level

    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.

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About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

View All Randstad USA Jobs