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Customer Support Jobs in Howell, MI (NOW HIRING)

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do ... A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ...

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site

$48K/yr

We are growing fast, and we need a Client Support Advisor who can hit the ground running. You do ... A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ...

Mister Car Wash

Customer Service Associate

Waterford, MI · On-site

$16 - $18/hr

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country ...

Hutson, Inc

Customer Account Manager

Williamston, MI · On-site

Responsibilities could include sales, customer support, technical support, planning and key customer account business operational optimization. Responsibilities * Manages key customer account ...

Collabera

Client Advisor

Farmington Hills, MI · On-site

$18 - $20/hr

Call Center Specialist / Customer Support Specialist Location: Farmington Hills, MI (Onsite) Duration: 1.5-2 months with the possibility of extension based on performance and project needs. Pay range ...

AMAZING ONLINE LLC

Be Seen First

Customer Service & Account Associate | Weekly Pay + Bonuses

Novi, MI · On-site

$45K - $55K/yr

Customer Support: Deliver top-tier service, answer questions, and present tailored solutions to streamline customer accounts. * Team Collaboration: Participate in daily strategy meetings and work ...

AMAZING ONLINE LLC

Be Seen First

Customer Service & Account Associate | Weekly Pay + Bonuses

Novi, MI · On-site

$45K - $55K/yr

Customer Support: Deliver top-tier service, answer questions, and present tailored solutions to streamline customer accounts. * Team Collaboration: Participate in daily strategy meetings and work ...

Liveops

Remote Spanish Bilingual Customer Service

Howell, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Customer Service Representative

Howell, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Support JobsCustomer Support Jobs in Howell, MI

Customer Support information

See Howell, MI salary details

$11

$17

$26

How much do customer support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer support in Howell, MI is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.57 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Howell, MI? The most popular types of Customer Support jobs in Howell, MI are:
What are popular job titles related to Customer Support jobs in Howell, MI? For Customer Support jobs in Howell, MI, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Howell, MI look for? The top searched job categories for Customer Support jobs in Howell, MI are:
What cities near Howell, MI are hiring for Customer Support jobs? Cities near Howell, MI with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Howell, MI as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,361 per year, or $18 per hour.

Alarm Monitoring & Customer Support Representative - 2nd Shift

Solucient Security

Grand Blanc, MI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

At Solucient Security, we do more than monitor alarms-we help protect people, property, and peace of mind.
We serve our clients 24 hours a day, 7 days a week 365 days a year!
Work at our conveniently located office at 7241 Fenton Road in Grand Blanc, Michigan.
We are currently hiring new Alarm Monitoring & Customer Support Representatives to join our second shift. The ability to work weekends and holidays are a must.
Full Time Opportunity $15 /hour starting pay
Level Up in Pay as your Skills and Experience Level Up!
Second Shift Hours 2pm-10pm
Expect to work 32-40 hours
As an Alarm Monitoring & Customer Support Representative you will specialize in primarily commercial and some residential alarm monitoring and be confident that you will join a team of dedicated, skilled professionals who are committed to our client's complete satisfaction.
As a member of the Central Station Monitoring team, you will be the one notifying our Clients of verified alarms, when help is on the way or working with them directly to offer solutions to ensure their needs have been met. You will also dispatch police and fire authorities when verified alarms are presented.
No industry experience is necessary. We provide you with an extensive 4-6 week paid training program to give you the skills needed to handle emergency alarms, procedures, and protocols to protect life and property.
Why You'll Love Working Here:
  • A 39-year-old growing company with a focus on win/win relationships, strong culture and growth and employee and client experience. You will be seen, heard and valued!
  • Great Pay- $15/hour (plus $1 per hour shift premium for hours worked between 6pm-6am)
  • We strive to provide a win/win flexible schedule that promotes a work-life balance focus while meeting the needs of our clients.
  • Smart Casual dress Code, we provide uniform shirts.
  • Medical, Dental, Vision insurance (single coverage less than $60 per pay)
  • 401k plan with a company match
  • Paid Time Off
  • 11 paid Holidays plus Double time pay for Holidays worked.
  • Extensive onboarding training plan to give you the tools and resources to prepare you for success
  • Monthly rewards, challenges, and contests
  • $1,000 Employee Referral Program
  • National recognition and awards
  • Real Growth opportunities

What you need to make an impact:
  • A commitment to high standards and customer service excellence
  • Advanced phone skills and excellent written and verbal communication skills
  • Strong data entry/keyboarding skills
  • The capacity to remain calm, empathetic, and supportive while balancing the highest level of attention to detail
  • The ability to follow company protocols and standard operating procedures
  • The desire to exceed expectations and make a difference in the lives of our customers and community
  • Intentionally champion The Solucient Way while serving team members, Clients and our community.

Qualifications:
  • Must be 18 years of age with High School Education, GED or equivalent.
  • 1-2 years customer support-related experience.
  • Strong computer skills, including Microsoft Office (MS365 a plus)

Solucient Security Client Support Associates work in our state-of-the-art alarm monitoring center. Our highly trained and customer-driven team provides focused monitoring on intrusion, fire, life safety alarms for both residential and commercial customers. We pride ourselves in verifying, communicating and documenting alarm signals with a commitment to the highest standards of service for our customers and the community.
What are YOU Waiting for? Apply Now!
If you feel this position aligns with your skills, abilities, experience, and most of all your career aspirations- apply now! Your initial application will take less than 3 minutes to complete and will be directly uploaded to our Talent Team.
Successful pre-employment background check and drug test are required.
Solucient Security is an Equal Opportunity Employer and a drug-free workplace.
EEO Policy: Solucient Security provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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