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Customer Support Jobs (NOW HIRING)

SecurityMetrics

Customer Support Rep

Orem, UT

$16 - $400/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

VitalEdge Technologies

Customer Support Rep

Cary, NC · On-site

$17.25 - $22.25/hr

Customer Support Representative As a Customer Support Representative, you will be the first line of defense for customer inquiries, ensuring prompt and effective resolution of technical and ...

Remote Recruitment

Customer Support Agent

$19.25 - $25.50/hr

Customer Support Agent We are looking for a friendly and solutions-focused Customer Support Agent to join our remote team. In this role you will be the first point of contact for our customers ...

speakit

Italian Customer Support

$17.50 - $22.25/hr

Join Our Customer Support Team Are you ready to be part of a global leader in the jewelry industry, renowned for crafting timeless and iconic pieces loved worldwide? We are looking for fluent Italian ...

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$14 - $18/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

speakit

French Customer Support

$17.50 - $22.25/hr

Customer Support Team Member Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for ...

Siemens

Customer Support Coordinator

Harleysville, PA · On-site

$33K - $62K/yr

Customer Support Coordinator Locations: Peachtree Corners, GA, Harleysville, PA, Rolling Meadows, IL Are you looking for a company that empowers talent? Here at Siemens, we take pride in enabling ...

Zipline

Customer Support Specialist

Dallas, TX

$25 - $28/hr

About Zipline Customer Support Specialists are the end-to-end point of contact for Zipline customers and partners needing assistance throughout their experience with our delivery platform and ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

We'll train you so you can have a great career as a customer support Specialist. This job is college student friendly! The duration of a mosquito season varies by location. This allows you to ...

Playbypoint

Customer Support Specialist

Miami, FL · On-site

$17.25 - $23.25/hr

As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get the absolute most out of our platform. You'll be the friendly and knowledgeable guide, assisting ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Bank of Colorado

CUSTOMER SUPPORT REP

Gretna, NE · On-site

$15.75 - $20.25/hr

Customer Support Rep The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The position works ...

AdQuick

Customer Support Specialist

New York, NY · On-site +1

$80K - $85K/yr

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations] Team: [Customer Support] About the Role We're a fast-growing tech company with hundreds of users ...

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All JobsCustomer Support Jobs

Customer Support information

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$12

$19

$28

How much do customer support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the work of customer support?

Customer support involves assisting customers with inquiries, troubleshooting issues, and providing information about products or services. Support agents often communicate via phone, email, or chat and use tools like customer relationship management (CRM) software to track interactions and resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

Which customer service job pays the most?

Customer support roles such as technical support managers, customer success directors, and specialized account managers tend to offer the highest salaries in the field. These positions often require advanced skills, certifications, and experience, and may include additional benefits or performance bonuses.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

How can I make 2000 a week working from home?

Customer support roles can pay $2000 or more per week if they involve high-volume, specialized, or managerial positions, often requiring extensive experience, excellent communication skills, and sometimes certifications. Earning this level of income typically involves working full-time hours, possibly in a supervisory or technical support capacity, and may include performance bonuses or commissions. Building a strong skill set and gaining experience can help increase earning potential in remote customer support jobs.

What job makes $10,000 a month without a degree?

High-paying roles in sales, such as real estate agents or insurance brokers, can earn $10,000 or more monthly through commissions and performance. Skilled freelance professionals like software developers, digital marketers, or consultants may also reach this income level without formal degrees, especially with experience and strong client networks.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

More about Customer Support jobs
What cities are hiring for Customer Support jobs? Cities with the most Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Customer Support jobs? States with the most job openings for Customer Support jobs include:
What job categories do people searching Customer Support jobs look for? The top searched job categories for Customer Support jobs are:
Customer Support jobs near you
Infographic showing various Customer Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support Specialist

Converge Technology Solutions

Fort Worth, TX • Remote

$17.25 - $23.25/hr

Other

Posted 9 days ago

Job description

Practice: Managed Services 

Position Title:  Customer Support Specialist 

Position Location:  100% Remote 

Reports to: Team Lead Customer Support 

Job Summary: 

Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today’s technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. 

This is a 100% remote role working a second shift schedule of 3:00pm CST – 11:00pm CST.  There is time zone flexibility.  EST hour, 4:00pm-12:00pm, MST would start at 2:00pm.

Essential Functions: 

  • Provides first level support for inbound Interactions and requests from end users, staff and patients. 
  • Maintain end-to-end responsibility for end users support needs providing timely, reliable, and courteous service.
  • Participate in and adhere to all standard operating procedures.
  • Assists with the development and improvement of work instructions, procedures, and documentation.
  • Exceptional Attendance is a must.
  • Mentor and assist with training new Customer Support Specialists.
  • Assists other Customer Support Specialists by acting as a touchpoint to hand off in depth issues before escalating out of the Level 1 support group. Conduct regular queue management to ensure adherence to standard operating procedures.
  • Maintain appropriate level of skills to handle incidents and requests in line with established service levels.
  • Provide feedback of intelligence gained through customer interactions.
  • Make or suggest updates to the Knowledge within the Knowledge Management databases.
  • Other duties as assigned.  

Required Skills/Abilities/Competencies 

  • Excellent verbal and written communication skills. Professionally respond to telephone calls, emails, chats, and voicemails for customer support.
  • Technical writing experience
  • Innovative, team-oriented problem solver.
  • Excellent interpersonal and customer service skills. Strong commitment to providing quality service.
  • Excellent organizational, time management and follow through skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Experience troubleshooting Microsoft Office.
  • Ethical and Critical Thinking.
  • Ability to type at least 25 words a minute.  

Education and Experience: 

  • High school diploma or equivalent.
  • 2 years’ experience working in a customer service role preferred but not required.
  • Call Center experience preferred but not required. 

Physical Requirements:  

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.  

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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