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Customer Support Jobs (NOW HIRING)

Customer Support Assistant Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing ...

Customer Support Specialist

Indianapolis, IN

$17.25 - $23.25/hr

The Customer Support Specialist provides front line support for the Customer Support function. This position is responsible for utilizing the Company's business systems for order fulfillment. This ...

Customer Support Associate

Emigsville, PA

$17.25 - $23.50/hr

Customer Support Associate We are seeking a detail-oriented and customer-focused Customer Support Associate (CSA) to serve as the primary interface between our organization and our customers for ...

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

At Stax, Customer Support isn't just about answering questions. It's about empowering businesses, solving real problems, and delivering every interaction with both knowledge and heart. Come be part ...

The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical ...

Customer Support Specialist

Morrisville, NC · Hybrid

$16.75 - $22.75/hr

The Customer Support Specialist is responsible for enabling customers to implement and use the PlayMetrics software platform. The goal of the Customer Support team is to provide a world class ...

We're looking for exceptional Customer Support Specialists to join our growing team. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned ...

We'll train you so you can have a great career as a customer support Specialist. This job is college student friendly! The duration of a mosquito season varies by location. This allows you to ...

French Customer Support

Manhattan, NY · On-site

$18.75 - $24/hr

We are looking for fluent French speakers to join our Customer Support Team and provide world‐class assistance to customers of an industry‐leading automotive brand! Responsibilities Provide ...

Customer Support Specialist

Manhattan, NY · Remote

$19.75 - $26.75/hr

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations] Team: [Customer Support] About the Role We're a fast-growing tech company with hundreds of users ...

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Customer Support information

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$12

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How much do customer support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What jobs make $3,000 a month without a degree?

Customer support roles can pay around $3,000 per month, especially for experienced agents or those working in specialized fields like technical support or remote customer service. These jobs often require strong communication skills, familiarity with support tools, and sometimes certifications, but typically do not require a college degree. Salaries vary based on industry, location, and experience level.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

More about Customer Support jobs
What cities are hiring for Customer Support jobs? Cities with the most Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Customer Support jobs? States with the most job openings for Customer Support jobs include:

Customer Support Assistan

Connexa Worx

Riverside, CA

Other

Medical, Dental, Vision, PTO

Posted 25 days ago


Job description

Customer Support Assistant

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm – we're your growth partners, your storytellers, and your biggest cheerleaders.

We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while representing our brand with professionalism and care. Your primary responsibility will be to assist customers with their inquiries, issues, and feedback to ensure a seamless and satisfactory experience.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information regarding products and services to customers.
  • Assist customers in troubleshooting issues and resolving their concerns effectively.
  • Document customer interactions and maintain comprehensive records in our support system.
  • Collaborate with team members to identify process improvements and enhance customer service.
  • Assist in training new team members on customer support protocols and software tools.
Qualifications:
  • High school diploma or equivalent; additional certification in customer service is a plus.
  • Proven experience in a customer service or support role is highly desirable.
  • Excellent verbal and written communication skills with a strong attention to detail.
  • Ability to handle difficult situations and de-escalate conflicts with professionalism.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Basic understanding of customer support software and CRM systems.
What We Offer:
  • Full-time, on-site position with growth potential
  • Competitive pay and full benefits (medical, dental, vision, PTO)
  • Training and development support
  • Collaborative team environment
  • Opportunity to work with an innovative, purpose-driven company