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Customer Support Jobs in Bolingbrook, IL (NOW HIRING)

Albi

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an entry-level position responsible for delivering responsive, accurate technical support to Albi ...

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18 - $20/hr

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an entry-level position responsible for delivering responsive, accurate technical support to Albi ...

Flywire

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

The CS1 role is the first line of support for our hospitality/e-commerce customers-triaging tickets, solving product questions, and documenting steps for the next team when needed. This role focuses ...

Orbus

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$18/hr

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

About the Role We are hiring a Support Specialist to join our Customer Support team. This is an entry-level position responsible for delivering responsive, accurate technical support to Albi ...

Flywire

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

The CS1 role is the first line of support for our hospitality/e-commerce customers-triaging tickets, solving product questions, and documenting steps for the next team when needed. This role focuses ...

Orbus Visual Communications

Be Seen First

Customer Support Associate

Woodridge, IL · On-site

$18 - $20/hr

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

Xylem

Customer Support Specialist

Mokena, IL · On-site

$24/hr

The Customer Support Specialist will be responsible for order processing and sales-related support, including quoting, to both internal and external customers. In this role, the incumbent will also ...

Flywire

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

The CS1 role is the first line of support for our hospitality/e-commerce customers--triaging tickets, solving product questions, and documenting steps for the next team when needed. This role focuses ...

Flywire

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

The CS1 role is the first line of support for our hospitality/e-commerce customers--triaging tickets, solving product questions, and documenting steps for the next team when needed. This role focuses ...

Wheels, LLC

Customer Support Specialist

Schaumburg, IL · On-site

$17.75 - $23.75/hr

As a Customer Support Specialist, you'll be an essential part of that mission, ensuring every client and driver interaction reflects our high standards of service, care, and follow-through. This role ...

Servbank

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/hr

We are seeking a professional and customer-focused Customer Support Specialist to support routine client requests through various client communication including calls, chats, or emails. This role ...

Servbank

Customer Support Specialist

Oswego, IL · On-site

$36K - $42K/yr

We are seeking a professional and customer-focused Customer Support Specialist to support routine client requests through various client communication including calls, chats, or emails. This role ...

Wheels, Inc.

Customer Support Specialist

Schaumburg, IL · On-site

$17.75 - $23.75/hr

As a Customer Support Specialist, you'll be an essential part of that mission, ensuring every client and driver interaction reflects our high standards of service, care, and follow-through. This role ...

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Showing results 1-20

All JobsCustomer Support JobsCustomer Support Jobs in Bolingbrook, IL

Customer Support information

See Bolingbrook, IL salary details

$11

$18

$27

How much do customer support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer support in Bolingbrook, IL is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.67 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Bolingbrook, IL? The most popular types of Customer Support jobs in Bolingbrook, IL are:
What are popular job titles related to Customer Support jobs in Bolingbrook, IL? For Customer Support jobs in Bolingbrook, IL, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Bolingbrook, IL look for? The top searched job categories for Customer Support jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Customer Support jobs? Cities near Bolingbrook, IL with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Temporary. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $39,480 per year, or $19 per hour.

Customer Support Specialist

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Full-time, Part-time

Re-posted 6 days ago

Job description

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr