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Weekend Customer Support Jobs in Ohio (NOW HIRING)

Dawson

Be Seen First

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5:00pm Galloway, Ohio (onsite) Temp to Hire Why You'll Love This Job: * After being hired on, the ...

Cprime

Customer Support Specialist

Cincinnati, OH

$19 - $20/hr

Specialist 2, Customer Support Contract: 3+ months- Contract-to-Hire Location: Blue Ash, OH (no remote work available) Onsite in Blue Ash, OH (no remote work available) Start: 04/27 Schedule: Mon-Fri ...

Dawson

Be Seen First

Customer Support Specialist

Columbus, OH · On-site

$18 - $20/hr

Customer Support Specialist Outdoor Power Equipment $18.00-$20.00 per hour Monday-Friday, 8:30am-5:00pm Galloway, Ohio (onsite) Temp to Hire Why You'll Love This Job: * After being hired on, the ...

Cprime

Customer Support Specialist

Cincinnati, OH

$20/hr

Specialist 2, Customer Support Contract: 3+ months- Contract-to-Hire Location: Blue Ash, OH (no remote work available) Onsite in Blue Ash, OH (no remote work available) Start: 04/27 Schedule: Mon-Fri ...

CAI

Customer Support Technician

Cleveland, OH · On-site

$18/hr

Customer Support Technician Req number: R8148 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

LHH US

Customer Support Specialist

Cincinnati, OH

$19 - $20/hr

LHH is supporting a growing organization in the Cincinnati, OH area is seeking a Customer Support Specialist to join their team in a fast-paced call center environment. This is a contract-to-hire ...

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Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Ohio

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Ohio? The most popular types of Customer Support jobs in Ohio are:
What are popular job titles related to Weekend Customer Support jobs in Ohio? For Weekend Customer Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Ohio look for? The top searched job categories for Weekend Customer Support jobs in Ohio are:
What cities in Ohio are hiring for Weekend Customer Support jobs? Cities in Ohio with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Specialist

Dawson

Columbus, OH • On-site

$18 - $20/hr

Full-time

Re-posted 17 days ago

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Job description

Customer Support Specialist

Outdoor Power Equipment

$18.00-$20.00 per hour

Monday-Friday, 8:30am-5:00pm

Galloway, Ohio (onsite)

Temp to Hire

 

Why You’ll Love This Job:

  • After being hired on, the following benefits are offered:
    • Strong benefits
    • Multiple medical plans including HSA availability with company contributions
    • Company paid disability and life insurance coverage
    • Generous 401k matching
    • Competitive pay
  • Casual atmosphere/dog-friendly environment

What You’ll Do:

  • Handle a minimum of 35 inbound calls and cases daily, with the expectation to take on additional calls or cases as needed, delivering solutions in a clear, courteous, and timely manner
  • Provide expert guidance to customers on product issues, usage, or warranty questions
  • De-escalate and resolve concerns with empathy, patience, and professionalism
  • Stay up to date on product knowledge, with a strong understanding of common troubleshooting techniques for outdoor equipment and small engines
  • Accurately document customer interactions in our CRM system to maintain thorough records
  • Partner with teammates and cross-functional departments to share insights and improve customer support processes

What We’re Looking For: 

  • Excellent communication skills; both listening and speaking with a natural ability to reassure and guide
  • Strong problem-solving abilities and attention to detail
  • Calm, solution-oriented approach to customer concerns and escalations
  • Proficiency with computer systems and software applications
  • A strong sense of accountability and teamwork
  • Ability to function well in a high-paced and at times stressful environment
  • High school diploma or equivalent
  • Netsuite experience is a plus
  • Familiarity with CRM tools and basic troubleshooting steps for mechanical or technical products

Apply Today!

Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. 

About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application. 

Company Description

About Dawson
Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.