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Weekend Customer Support Jobs in Solon, OH (NOW HIRING)

Sphirea Plus

Customer Support Assistant

Cleveland, OH · On-site

$50K - $60K/yr

Customer Support Assistant At Sphirea Plus, we are committed to delivering innovative solutions that elevate brand performance and drive measurable success. Based in Cleveland, OH, our team combines ...

Adecco

Customer Support Specialist

Richfield, OH · On-site

$19 - $25/hr

Adecco is currently recruiting for a Customer Support Specialist on behalf of a growing investment and financial planning firm in Richfield, Ohio. Responsibilities: * Serve as a primary point of ...

Area Temps

Customer Support Representative

Westlake, OH · On-site

$20/hr

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track ...

Fives

Customer Support Representative

Painesville, OH · On-site

$18 - $26/hr

Customer Support Representative Every day in 25 countries, we (9,000 people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of ...

Stainless Works

Be Seen First

Automotive Technical Support & Customer Service Specialist

Streetsboro, OH · On-site

$20 - $25/hr

Stainless Works is looking for a Technical Customer Support Specialist who understands performance vehicles and thrives in a fast-paced manufacturing environment. You will serve as the primary link ...

Crumbl Cookies

PM Baker/Mixer

Willoughby, OH · On-site

$14.50 - $18.50/hr

... weekend! Customer Service | Baking Crumbl Cookies | Presentation & Cleanliness | Team Work ... support fellow crew members perform other business tasks. * EFFICIENCY: Have a mindset and work ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Solon, OH

Weekend Customer Support information

See Solon, OH salary details

$10

$21

$53

How much do weekend customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for weekend customer support in Solon, OH is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.57 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Solon, OH?

The most popular types of Customer Support jobs in Solon, OH are:

What are popular job titles related to Weekend Customer Support jobs in Solon, OH?

For Weekend Customer Support jobs in Solon, OH, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Solon, OH look for?

The top searched job categories for Weekend Customer Support jobs in Solon, OH are:

What cities near Solon, OH are hiring for Weekend Customer Support jobs?

Cities near Solon, OH with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you

Customer Support Assistant

Sphirea Plus

Cleveland, OH • On-site

$50K - $60K/yr

Other

Medical, PTO

Posted 13 days ago

Job description

Customer Support Assistant

At Sphirea Plus, we are committed to delivering innovative solutions that elevate brand performance and drive measurable success. Based in Cleveland, OH, our team combines creative strategy, data-driven insights, and a deep understanding of market dynamics to support businesses in reaching their full potential. We believe in excellence, growth, and fostering a collaborative environment where ideas turn into impact.

Job Description

Sphirea Plus is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team. The successful candidate will be responsible for providing outstanding customer service, resolving client inquiries, and ensuring a smooth and efficient communication process. This role is ideal for individuals who are proactive, organized, and passionate about delivering exceptional support.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone and email
  • Maintain accurate records of customer interactions and transactions
  • Resolve product or service issues by clarifying complaints, determining the cause, and finding effective solutions
  • Provide information about products, services, and policies
  • Collaborate with other departments to address client needs efficiently
  • Assist in administrative tasks as needed to support the team
  • Follow communication procedures and guidelines to ensure quality and consistency
Qualifications

High school diploma or equivalent (Associate's or Bachelor's degree preferred). Minimum of 1 year of customer service or administrative experience. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficient with Microsoft Office Suite and customer management software. Ability to multitask, prioritize, and manage time effectively. Professional demeanor with a strong work ethic.

Additional Information
  • Competitive salary: $50,000 – $60,000 annually
  • Growth opportunities within a supportive team environment
  • Ongoing training and professional development
  • Paid time off and holidays
  • Health and wellness support
  • Dynamic and collaborative work culture

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