Chat Representative Jobs in Ohio (NOW HIRING)

Why Work Here? Be Valued!

As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce.

The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence, Respect and Humility.

Franklin County Public Health provides:

• Schedules to support a work/life balance.
• Robust benefits including medical, dental, vision, an employee assistance program, parental leave and a flexible spending account.
• Life insurance, short- and long-term disability options are also offered.
• Vacation time, personal time, sick time, and paid holidays.
• And much more!

NOW HIRING: Community Health Action Team (CHAT) Coordinator I/II

The Community Health Action Team (CHAT) Coordinator supports the CHATs, a partnership between Franklin County Public Health and local communities to address public health issues with community-based and evidence-informed strategies. Participates in the development and administration of planning focused on population-based concerns around health and wellness or disease prevention services designed to benefit local communities. Creates partnerships and communicates with community members to successfully implement and deliver evidence-informed programming.

Duties Include:

• Oversee assigned Community Health Action Teams (CHATs), including coordinating team activities, supporting and collaborating with co-chairs, engaging community partners and volunteers, facilitating meetings, planning and attending community outreach and events, monitoring progress toward established objectives, and ensuring alignment with Franklin County Public Healths Community Health Improvement Plan, and local jurisdiction strategic priorities.
• Develops, facilitates, and maintains community coalitions. Communicates and facilitates partnerships with agencies, schools, and/or organizations to identify community needs and promote active community health programs, education, training, and initiatives while integrating the social determinants of health and health equity.
• Participates in planning and administering new program development (e.g., assesses community needs and proposes new programs, identifies possible barriers to programs, assists with budget development of programs, recommends policies and procedures, monitors implementation of projects, evaluates the effectiveness of projects, creates educational materials, trains staff and community)
• Assesses the health needs of certain populations and communities, analyzes, and evaluates programs and policies, and uses the assessment information to develop plans to carry out the FCPH public health objectives. Guides community partners through health planning processes to improve local outcomes, develop recommendations for utilization of existing community resources and adoption of new action plans to improve health.
• Coordinates grants and grant activities related to population health, increasing health education and promotion.
• Communicates with staff, citizens, partners, and stakeholders to obtain or disseminate information related to community health planning and assessment. Facilitates ongoing communication and follow-up with community members.
• Represents Franklin County Public Health at various public meetings, community events, health fairs, and outreach activities with community groups. Provides information, literature, and technical assistance to groups concerning public health community projects, planning efforts, and/or other FCPH projects. Communicates with other agencies, schools and/or organizations to identify community needs and promote programs. This includes both in-person and virtual meetings with agendas, meeting notes, and presentations.
• Provides guidance to organizational partners, public agencies, health care providers, institutes, and community residents on issues related to community health assessment and planning. Assures the alignment of community planning with FCPHs health improvement and strategic plans. Provides data and status reports as needed.
• Participates in community outreach activities and events as needed, including occasional evening and weekend hours, to support community engagement, partnership development, and public health initiatives
• Other related duties as assigned.

Requirements:

This position requires flexibility to meet community needs and support public health outreach efforts. Work schedules may include occasional evenings and weekends to attend community meetings, events, health fairs, coalition activities, and other outreach initiatives.

CHAT Coordinator I

• Bachelor's degree required.
• 2 years related experience and/or training.
• Ohio Drivers License.

CHAT Coordinator II

• Bachelor's degree required.
• 4 years related experience and/or training.
• Self-motivated professional with high follow-up and responsiveness demonstrated organizational and time management skills.
• Ohio Drivers License.
• Masters degree preferred.
• Certified Health Education Specialist (CHES) preferred.

Hiring Wage Range:

CHAT Coordinator I $25.78/hour - $29.65/hour.

CHAT Coordinator II $28.38/hour - $33.35/hour.

This is a non-exempt position.

Interested applicants should apply at https://franklincounty.bamboohr.com/jobs/ with

• Resume
• Cover letter
• Completed FCPH application (located: http://www.myfcph.org/careers)

Deadline for Applying: Internal applicants (06/25/2026); External applicants (until filled)

No phone calls please.

Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at www.MyFCPH.org.

FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work.

Applicants with disabilities may contact Victoria Bradley, HR Generalist at victoriabradley@franklincountyohio.govor 614-301-2100 to request and arrange for accommodations.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.