ZipRecruiter

Log In

1

Chat Representative Jobs in Ohio (NOW HIRING)

Mark Wahlberg Chevrolet of Avon

BDC Representative - Sales

Avon, OH · On-site

$13.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Type Full-time Description As a BDC (Business Development Center) Representative for Feldman ... Responsibilities: - Handle incoming phone calls, emails, and chat inquiries from potential and ...

Mark Wahlberg Chevrolet of Avon

BDC Representative - Sales

Avon, OH

$13.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Description As a BDC (Business Development Center) Representative for Feldman Automotive, you will ... Responsibilities: - Handle incoming phone calls, emails, and chat inquiries from potential and ...

Alphabe Insight Inc

Call Center Representative

Columbus, OH · On-site

$15.50 - $19.25/hr

Position Overview We are seeking a motivated and customer-focused Call Center Representative to ... chat. The ideal candidate will possess excellent communication skills, a friendly and patient ...

BeloForm Craft

Entry Level Customer Service Rep

Columbus, OH

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will ... Respond to customer inquiries via phone, email, and chat promptly and professionally * Provide ...

NESCO Inc

Customer Service Rep (Onsite)

Columbus, OH · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative (CSR) Are you an enthusiastic problem-solver with a passion for ... Handle basic customer inquiries and provide support via phone, email, and chat. * Resolve routine ...

New

previous page

Showing results 41-60

All JobsChat Representative JobsChat Representative Jobs in Ohio

Chat Representative information

See Ohio salary details

$10

$20

$32

How much do chat representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat representative in Ohio is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.92 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Ohio?

The most popular types of Chat Representative jobs in Ohio are:

What are popular job titles related to Chat Representative jobs in Ohio?

For Chat Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Ohio look for?

The top searched job categories for Chat Representative jobs in Ohio are:

What cities in Ohio are hiring for Chat Representative jobs?

Cities in Ohio with the most Chat Representative job openings:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,938 per year, or $20.2 per hour.

BDC Representative - Sales

Mark Wahlberg Chevrolet of Avon

Avon, OH • On-site

$13.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Job Type
Full-time
Description
As a BDC (Business Development Center) Representative for Feldman Automotive, you will play a crucial role in ensuring our customers have a positive experience from the moment they inquire about our products and services. Your excellent communication skills and ability to multitask will allow you to excel in this position and contribute to the success of our dealership.
Responsibilities:
- Handle incoming phone calls, emails, and chat inquiries from potential and existing customers with professionalism and efficiency
- Schedule appointments for customers with our sales team and ensure the necessary information is documented accurately
- Follow up with customers to ensure their needs are met and ensure customer satisfaction
- Update customer information in our database and maintain accurate records of customer interactions
- Collaborate with other departments to ensure seamless customer service experience
Requirements
- Excellent verbal and written communication skills
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills, including Microsoft Office and customer relationship management (CRM) software
- Strong attention to detail and ability to accurately document information
- Previous experience in customer service or call center environment preferred
- Automotive industry 2 years experience
Benefits
Medical, Dental, Vision Insurance
Life Insurance and AD&D
401k
Critical Illness Insurance
Accident Insurance
Short and Long Term Disability
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply