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Customer Service Contractor Jobs in Ohio (NOW HIRING)

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Service Dispatcher

Bowling Green, OH · On-site

$20 - $25/hr

... from a service contractor dispatching transportation vehicles for commercial business like plumbing or HVAC. Requirements include: · Excellent customer service background · Strong communication ...

StaffMyAgency LLC

Customer Service

Fairfield, OH · On-site

$15 - $20/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... This position is with a State Farm independent contractor agent, not with State Farm Insurance ...

Seek Employee

Customer Service Representative

Lima, OH · On-site

$15.50 - $21/hr

The company was started by contractors for contractors that want to be successful without having to ... If you are passionate about providing exceptional customer service and have the necessary ...

Liveops

Remote Customer Service Agent

Toledo, OH · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lima, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Customer Service Contractor information

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$9

$17

$25

How much do customer service contractor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service contractor in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are the most commonly searched types of Customer Service Contractor jobs in Ohio?

The most popular types of Customer Service Contractor jobs in Ohio are:

What are popular job titles related to Customer Service Contractor jobs in Ohio?

For Customer Service Contractor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Service Contractor jobs in Ohio look for?

The top searched job categories for Customer Service Contractor jobs in Ohio are:

Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Counter Sales-Customer Service: contractor supplies

Wolff Bros. Supply, Inc.

Mentor, OH

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Counter Sales Representative-Customer Service-HVAC

Mentor | Monday–Friday, 7:00am–4:00pm

Pay rate: $18.00+ based on experience
A steady company. A trusted counter. A place to build a career.

Since 1965, Wolff Bros. Supply, Inc. has been a reliable partner to Ohio’s contractors, tradespeople, and builders. We’re family-owned, values-driven, and deeply rooted in the wholesale distribution industry—supporting commercial, industrial, institutional, and residential customers across HVAC, electrical, plumbing, lighting, and tools.

When customers walk up to our counter, they’re not just buying parts—they’re counting on us. That’s where you come in.

What This Role Is Really About

As a Counter Sales Representative, you’re often the first face and voice of Wolff Bros. You move fast, think on your feet, and take pride in helping customers get what they need—accurately, efficiently, and with a positive attitude.

  • Electrical HVAC or Plumbing knowledge and experience a must

You’ll balance customer service, sales, and hands-on warehouse support while working alongside a dependable team that looks out for one another.

What You’ll Do
  • Deliver friendly, fast, and accurate customer service at the counter and cash window
  • Process payments, returns, credits, and will-call orders
  • Suggest, promote, and upsell products to support customer needs and branch sales
  • Stay informed on product lines, promotions, programs, and spiffs
  • Build pricing quotes by researching availability, delivery timelines, and vendor options
  • Provide post-sale support (follow-ups, troubleshooting, invoice questions)
  • Keep the counter, displays, and lobby areas stocked, organized, and professional
  • Assist with warehouse tasks as needed: receiving, stocking, shipping, inventory
  • Attend training opportunities at various Wolff Bros. branches
  • Follow all safety guidelines, SOPs, and company processes
  • Pitch in where needed—because that’s how teams work
What We’re Looking For
  • HVAC knowledge and experience a must
  • A customer-first mindset with a calm, can-do attitude
  • Someone who’s dependable, professional, and willing to go the extra mile
  • Previous sales experience preferred
  • Experience or knowledge of HVAC, plumbing, or electrical products is a plus
  • Comfortable multitasking on a computer while supporting customers
  • Ability to pass background and drug screening
  • Physical amp; Work Environment Expectations
  • Standing, walking, reaching, and frequent use of hands throughout the day
  • Occasional sitting, stooping, kneeling, climbing, or balancing
  • Regularly lifting up to 50 lbs; occasionally up to 80 lbs
  • Vision requirements include close, distance, color, and depth perception
  • Why Wolff Bros?

    Because great companies are built by great people—and we invest in ours.

  • Family-owned amp; operated since 1965
  • Stable schedule – no nights, no weekends
  • Weekly paychecks
  • Paid training and ongoing development
  • Benefits: Medical, Dental, Vision
  • Company-paid Short-Term Disability amp; Life Insurance
  • 401(k) with company match
  • Paid Time Off

Apply