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Customer Growth Representative Jobs in Ohio (NOW HIRING)

Reporting to the Area Sales Manager, the Customer Growth Representative role plays a critical role in driving the success of Pepsi Beverages Company by creating sales strategies and implementing and ...

Reporting to the Area Sales Manager, the Customer Growth Representative role plays a critical role in driving the success of Pepsi Beverages Company by creating sales strategies and implementing and ...

Reporting to the Area Sales Manager, the Customer Growth Representative role plays a critical role in driving the success of Pepsi Beverages Company by creating sales strategies and implementing and ...

Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed * Participate in outbound campaigns to retain customers, win back lost accounts ...

Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed * Participate in outbound campaigns to retain customers, win back lost accounts ...

Customer Service Rep

Fremont, OH · On-site

$19 - $25/hr

Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed * Participate in outbound campaigns to retain customers, win back lost accounts ...

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Customer Growth Representative information

What is the difference between Customer Growth Representative vs Customer Service Representative?

AspectCustomer Growth RepresentativeCustomer Service Representative
Primary FocusDriving customer acquisition, retention, and revenue growthHandling customer inquiries, troubleshooting, and support
Skills & CredentialsSales skills, communication, CRM proficiencyCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, marketing departments, client-facing rolesCall centers, support desks, retail settings

While both roles involve customer interaction, the Customer Growth Representative focuses on expanding customer accounts and increasing revenue, whereas the Customer Service Representative primarily addresses customer issues and support. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Ohio are hiring for Customer Growth Representative jobs?

Cities in Ohio with the most Customer Growth Representative job openings:

Customer Growth Representative

PepsiCo

Twinsburg, OH • On-site

$60K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


PepsiCo rating

7.5

Company rating: 7.5 out of 10

Based on 902 frontline employees who took The Breakroom Quiz

153rd of 443 rated food and drinks producers


Job description

Overview

We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are an inclusive group, united by a shared set of values and goals. That’s why we Win with Purpose. Together, we blaze new trails, succeed, celebrate, and never settle for second best. We are committed to performing well as individuals and in teams, to be a faster, stronger, and better company as a whole. 

Are you hungry to be a part of the World’s largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. Pepsi Beverages North America (PBNA) is PepsiCo’s beverage manufacturing, sales, and distribution operating unit in the United States and Canada. This position will be part of the North America Beverage organization, specifically for Pepsi Beverages. 

A career here means working in a culture where everyone’s invited. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop, and grow your unique skill sets at work. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better. 

Reporting to the Area Sales Manager, the Customer Growth Representative role plays a critical role in driving the success of Pepsi Beverages Company by creating sales strategies and implementing and executing strategic selling initiatives across a portfolio of dedicated Customer accounts, including proactively seeking new business opportunities with potential customers and managing and growing those client relationships. Managing up to 200 outlets visited periodically throughout the month, this role’s main focus is selling the Pepsi Beverages product portfolio and fostering strong customer relationships to support annual operating plans. This position also collaborates closely with the commercial sales function to ensure alignment on execution strategies and presents key updates and performance insights to senior leadership on a quarterly basis.


Responsibilities
  • Cultivate strong relationships and collaborate with Key Account Managers, field sales leaders, and Selling Operations.
    • Deliver annual customer net revenue goals and share targets.
  • Conduct in-person visits to customer locations to secure sales commitments, influence purchasing decisions, and discuss customer needs with store-level decision-makers.
    • Present product options; recommend specific product mixes; and negotiate display, point of sale, point of purchase, and other product placement with customers and potential customers.
  • Discuss upcoming promotions and potential tie-ins.
  • Obtain purchase commitments.
  • Maximize volume and revenue in assigned accounts using fact-based selling and strategic execution.
  • Drive topline growth within a designated customer group (~200 accounts).
  • Build and maintain strategic partnerships with customers.
  • Create and execute selling strategies aligned with period priorities, including display and promotional opportunities.
  • Lead innovation and expand product distribution at the key account level.
  • Activate local and national marketplace initiatives and promotions to build brand development.
  • Enhance overall customer satisfaction through collaboration with Selling Operations and Commercial team.
  • Maintain strong alignment with regional district managers and PBNA commercial leads to support selling initiatives
  • Sell and prepare agreements for new customer acquisition.
  • Analyze business trends to develop and implement growth and sales strategies.
  • Present key updates and performance insights to senior leadership quarterly to advise on and influence sales strategy.

Compensation and Benefits:

  • The expected compensation range for this position is between $60,600 - $94,450.
  • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
  • Bonus based on performance and eligibility target payout is 15% of annual salary paid out quarterly.
  • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications
  • Bachelor’s degree or equivalent work experience and must have the following:
  • 2+ years of fact-based selling, customer account management, preferably within the CPG industry in a DSD environment
  • Strong analytical skills and demonstrated proficiency in making data-driven decisions.
  • Strong influence, relationship, management, and communication skills to achieve selling and customer initiatives
  • Ability to work a flexible schedule
  • Ability to lift 40 lbs. periodically, with or without a reasonable accommodation
  • Proficiency in Microsoft Suite applications
  • Must be lawfully authorized and have the unrestricted right to work in the United States
  • Ability to travel within their defined geography on a regular basis

EEO Statement

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

Qualifications:
  • Bachelor’s degree or equivalent work experience and must have the following:
  • 2+ years of fact-based selling, customer account management, preferably within the CPG industry in a DSD environment
  • Strong analytical skills and demonstrated proficiency in making data-driven decisions.
  • Strong influence, relationship, management, and communication skills to achieve selling and customer initiatives
  • Ability to work a flexible schedule
  • Ability to lift 40 lbs. periodically, with or without a reasonable accommodation
  • Proficiency in Microsoft Suite applications
  • Must be lawfully authorized and have the unrestricted right to work in the United States
  • Ability to travel within their defined geography on a regular basis
Education:UNAVAILABLEEmployment Type: FULL_TIME

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About PepsiCo

Sourced by ZipRecruiter

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Purchase, NY, US

Year founded

1965