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Weekend Customer Support Jobs in Atlanta, GA (NOW HIRING)

NCR Atleos

Customer Support Agent

Peachtree City, GA · Hybrid

$17.50 - $23.25/hr

Rotate every other weekend 7a-3pm** **Must be flexible for team vacations/sick days** Key Areas of Responsibility: * Receive and create service requests using customer information (including thorough ...

NCR Atleos

Customer Support Agent

Peachtree City, GA · On-site

$17.50 - $23.25/hr

Rotate every other weekend 7a-3pm** **Must be flexible for team vacations/sick days** Key Areas of Responsibility: * Receive and create service requests using customer information (including thorough ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving ...

ULINE

Customer Support Specialist

Buford, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Buford, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support experience for QGenda\'s customers by delivering our industry-leading best practices. You will work closely ...

Atosa USA, Inc.

Customer Support Technician

Flowery Branch, GA · On-site

$16.75 - $22.75/hr

The Customer Support Technician is responsible for providing technical support and outstanding customer service to ensure a seamless experience for our valued customers. This role involves managing ...

QGenda

Customer Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely ...

Alphabe Insight Inc

Customer Support Specialist

Atlanta, GA · On-site

$60K - $67K/yr

Hype Tier is seeking a dedicated and detail-oriented Customer Support Specialist to join our growing Atlanta team. As the first point of contact for our clients, you will play a key role in providing ...

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Atlanta, GA

Weekend Customer Support information

See Atlanta, GA salary details

$10

$22

$55

How much do weekend customer support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for weekend customer support in Atlanta, GA is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Atlanta, GA? The most popular types of Customer Support jobs in Atlanta, GA are:
What are popular job titles related to Weekend Customer Support jobs in Atlanta, GA? For Weekend Customer Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Atlanta, GA look for? The top searched job categories for Weekend Customer Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Weekend Customer Support jobs? Cities near Atlanta, GA with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Atlanta, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,348 per year, or $22.3 per hour.

Customer Support Agent

NCR Atleos

Peachtree City, GA • Hybrid

$17.50 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

NCR Atleos rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

216th of 241 rated software companies

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list.

Customer Support Agent

Location: Peachtree City, GA

**Hybrid Office: 3 days in office/2 days remote**

**Shift 11a-7pm weekdays**

**Rotate every other weekend 7a-3pm**

**Must be flexible for team vacations/sick days**

Key Areas of Responsibility:

  • Receive and create service requests using customer information (including thorough documentation of problem and subsequent activity).

  • Utilize various systems to proactively monitor time-sensitive incidents from end-to-end to meet defined SLAs.

  • Engage adequate third-party resolver groups to resolve incidents.

  • Ensure reported issues are being handled in timely manner and by appropriate resolver group, using known solutions documented in knowledge base.

  • Communicate with customers through various means (oral, written, electronic) until resolve

  • Determine priority based on information and documented guidelines

  • Follow solutions outlined in knowledge base

  • Follow established customer-specific processes


Pre-requisites:

  • High school diploma or equivalent

  • Excellent verbal and written communication skills

  • Strong analytical and problem-solving skills

  • Strong teamwork and interpersonal skills

  • Strong multi-tasking ability

  • Intermediate knowledge of computer networking and Excel

  • Prior call center experience

  • Experience using ticketing systems preferred

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Vision Insurance

  • Short/Long Term Disability

  • Paid Vacation

  • 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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