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Seasonal Customer Support Jobs (NOW HIRING)

RetireMed

Seasonal Customer Support

Miamisburg, OH · On-site

$12.50 - $16.25/hr

Seasonal Customer Support The purpose of this role is to serve as the first point of contact for customers, assessing their needs through effective communication and determining the most appropriate ...

Ascendo

Seasonal Customer Support

Frederick, MD · On-site

$14 - $18/hr

... seasonal positions across our customer service and sales support teams. These roles are ideal for individuals who thrive in fast-paced environments, enjoy helping customers, and want to work with a ...

RetireMEDiQ

Seasonal Customer Support

Miamisburg, OH · On-site

$12.50 - $16.25/hr

This position ensures customers are accurately triaged and efficiently connected with the right licensed advisor to optimize service quality and appointment outcomes. Job Duties 1 Handle inbound and ...

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How much do seasonal customer support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for seasonal customer support in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a seasonal customer support?

Seasonal Customer Support jobs are temporary positions created by companies to handle increased customer inquiries and service needs during busy times of the year, such as holidays or peak shopping seasons. These roles typically involve answering customer questions, resolving issues, processing orders, or providing information via phone, email, or chat. Seasonal customer support staff are usually hired for a fixed duration and may work part-time or full-time depending on the employer's requirements. These positions can be a great way to gain experience in customer service and sometimes lead to permanent opportunities.

What skills and qualifications are needed to thrive as a seasonal customer support?

To thrive as a Seasonal Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk ticketing systems, and standard office applications is typically required. Patience, resilience, and a positive attitude stand out as critical soft skills when handling high volumes of inquiries during peak seasons. These skills ensure efficient, friendly service and customer satisfaction, which are essential for retaining clients and upholding brand reputation during busy periods.

What are the main challenges faced by seasonal customer support, and how can they overcome them?

Seasonal Customer Support representatives often experience high call or inquiry volumes during peak seasons, which can be stressful and fast-paced. Adapting quickly to new systems and processes, especially if you're new to the company, is another common challenge. To overcome these hurdles, it's important to leverage training resources, communicate clearly with your team, and prioritize time management. Building rapport with customers and seeking support from experienced colleagues can also help ensure a positive and productive work experience.

What is the difference between Seasonal Customer Support vs Customer Service Representative?

AspectSeasonal Customer SupportCustomer Service Representative
CredentialsTypically no specialized certifications required; experience preferredOften requires basic customer service training or certifications
Work EnvironmentTemporary, high-volume support during peak seasonsFull-time or part-time, ongoing support roles
Employer & Industry UsageRetail, e-commerce, travel industries during busy seasonsVarious industries including retail, telecom, banking
Search & Comparison IntentFocus on seasonal, temporary rolesLong-term, ongoing customer support roles

Seasonal Customer Support roles are temporary positions during peak seasons, requiring minimal certifications and focusing on high-volume support. Customer Service Representatives typically hold ongoing roles with more consistent hours and may require basic training. Both roles serve customer needs but differ mainly in duration and scope.

What cities are hiring for Seasonal Customer Support jobs?

Cities with the most Seasonal Customer Support job openings:

What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

What states have the most Seasonal Customer Support jobs?

States with the most job openings for Seasonal Customer Support jobs include:

Seasonal Customer Support jobs near you

Seasonal Customer Support

Miamisburg, OH • On-site

RetireMed
Insurance Services • 51 - 200 employees
Learn more about RetireMedexternal

$12.50 - $16.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Seasonal Customer Support

The purpose of this role is to serve as the first point of contact for customers, assessing their needs through effective communication and determining the most appropriate next steps. This position ensures customers are accurately triaged and efficiently connected with the right licensed advisor to optimize service quality and appointment outcomes.

Job Duties

  • Handle inbound and outbound calls to assess client needs, ask qualifying questions, and determine appropriate next steps (schedule with licensed advisor or not).
  • Schedule appointments accurately and efficiently with the appropriate licensed advisor based on client needs, availability, and business rules.
  • Manage call flow, follow-ups, and scheduling pipeline to ensure timely client outreach and maximize appointment conversion.
  • Accurately document all client interactions, assessments, and scheduling outcomes in required systems.
  • Complete required training, maintain knowledge of processes, and adhere to all compliance and call handling guidelines.
  • Performs other duties as assigned.
Qualifications

Minimum Education, Credentials, Licenses: High School Diploma or GED

Specialized Knowledge: Strong verbal communication and active listening skills Ability to quickly assess customer needs and determine next steps Strong organizational and time management skills Ability to navigate multiple systems and screens simultaneously Customer-focused mindset with attention to detail

Kind and Length of Experience: 1 year in customer service or phone-based role

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