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Weekend Customer Support Jobs in Texas (NOW HIRING)

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Infojini Inc

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

This position will provide support for AT&T Managed Customers. Roles & Responsibilities: 1) Customer call receipt - first point of contact for Customers for problem recording. 2) Customer ...

Amer Technology

Customer support

San Antonio, TX · On-site

$10/hr

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

Infojini Inc

Customer support

Austin, TX · On-site

$15.75 - $21.50/hr

This position will provide support fo Customers. Roles & Responsibilities: 1) Customer call receipt first point of contact for Customers for problem recording. 2) Customer verification, problem ...

North Austin

Customer Support Specialist

Austin, TX

$25 - $30/hr

We are seeking a dedicated Customer Support Specialist to join our team in the Health, Wellness, and Fitness industry. This role is vital in delivering exceptional support and ensuring our customers ...

New

Amer Technology

Customer support

San Antonio, TX · On-site

$10/hr

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

uShip

Customer Support Specialist

Austin, TX · On-site

$25/hr

Customer Support Specialist Position Overview uShip is seeking an upbeat and driven individual to join the Customer Support team as a full time Customer Support Specialist. This individual will work ...

Alphabe Insight Inc

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional ...

Round Rock

Customer Support Specialist

Round Rock, TX

$25 - $30/hr

We are seeking a dedicated Customer Support Specialist to join our team in the Health, Wellness, and Fitness industry. This role is vital in delivering exceptional support and ensuring our customers ...

New

Northwest Austin

Customer Support Specialist

Austin, TX

$25 - $30/hr

We are seeking a dedicated Customer Support Specialist to join our team in the Health, Wellness, and Fitness industry. This role is vital in delivering exceptional support and ensuring our customers ...

uShip

Customer Support Specialist

Austin, TX · On-site

$25/hr

Customer Support Specialist Position Overview uShip is seeking an upbeat and driven individual to join the Customer Support team as a full time Customer Support Specialist. This individual will work ...

BCforward

Customer Support Specialist

San Antonio, TX · On-site

$16.25 - $21.75/hr

Overview The Customer Support Specialist role involves internal initiative while providing software administration (Cloudera, Hortonworks, Talend, Infromatica, Alteryx, Revo R, Tableau, Qlik, etc ...

Tait North America

Customer Support Technician

Houston, TX · On-site

$16.50 - $22.25/hr

Functional Outcomes Customer Support Operations * Deliver frontline technical support for customers, dealers and partners. * Foster positive end-user relationships and drive customer satisfaction.

Hanger, Inc.

Customer Support Specialist

Austin, TX · On-site

$17.50 - $23.50/hr

The Customer Support Specialist supports clinicians and administrative staff in the adoption and ... Flexibility to work non-standard hours, including nights, weekends, and holidays, when necessary.

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Texas

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Texas? The most popular types of Customer Support jobs in Texas are:
What are popular job titles related to Weekend Customer Support jobs in Texas? For Weekend Customer Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Texas look for? The top searched job categories for Weekend Customer Support jobs in Texas are:
What cities in Texas are hiring for Weekend Customer Support jobs? Cities in Texas with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Support

Base Power Company

Austin, TX • On-site

$16.75 - $21.50/hr

Full-time

Posted 8 days ago

Job description

About Base
Base is America's next-generation power company. We're rebuilding the foundation of modern civilization-electricity-by deploying a vast network of distributed batteries that is transforming today's fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
About the Role
As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be the voice and advocate of our brand, ensuring every interaction leaves a lasting impression of trust, satisfaction, and delight. By actively addressing customer needs and exceeding their expectations, you will contribute not only to the success of our customers but also to the growth and reputation of our company. This role offers a unique opportunity to develop real-world expertise in customer service, creative problem-solving, and impactful communication, all while making a tangible difference in the lives of our customers and the future of Base.
What You'll Do
  • Engage with members across phone, email, text, and other communication channels, delivering personalized and delightful experiences that leave a lasting impact.
  • Troubleshoot and resolve member issues related to Base Power's innovative products, ensuring seamless and satisfying solutions.
  • Utilize tools to track, manage, troubleshoot, and prioritize member interactions, ensuring every concern is addressed promptly and efficiently.
  • Partner with engineering, marketing, and operations teams to streamline processes, enhance the member experience, and drive continuous improvement.
  • Act as the "voice of the customer", gathering valuable feedback and insights to shape the future of our products and services.
  • Create and maintain detailed documentation, knowledge bases, playbooks, and team resources to ensure consistency in service.
  • Support new members during onboarding to ensure they understand and can fully utilize Base Power's products from the start.

What You'll Bring
  • 1-5 years of experience.
  • Empathetic communicator who loves connecting with people and making them feel heard.
  • Strong writing skills with excellent grammar, tone, and clarity.
  • Ability to think analytically and creatively to resolve complex issues and suggest process improvements.
  • Attention to detail in communicating accurately and clearly, tracking customer interactions, and documenting solutions.
  • Skilled at managing multiple tasks and inquiries simultaneously while meeting deadlines and response time goals.
  • Natural inclination to stay calm under pressure and step up to proactively de-escalate frustrating situations.
  • Comfortable with ambiguity and a fast-paced environment to quickly adapt to changes while maintaining high-quality support.
  • Tech savvy, with a knack for quickly mastering new tools and systems.
  • Team player motivated by the mission who always puts the company's best interests first.

About the Team
The Member Experience team is the face of Base to our members-and the voice of our members back to Base. We're deeply customer-obsessed and uniquely cross-functional, with a strong understanding of what every team does and how it all connects. By seeing firsthand what's working well and what should be improved, we surface insights that help inform what the business builds and prioritizes next. Every day brings a new challenge, balancing high ownership and accountability with constant collaboration and support from the team.
Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.
Our Values
  • First Principles Thinking: Question assumptions. Principles > rules.
  • Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
  • Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
  • Everyone's an Owner: Follow through on commitments and own results.
  • Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
  • Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we're creating. We work in-person. It's not a 9-to-5. We are all-in.
  • Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
Do the best work of your life at Base.

Apply