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Entry Level Customer Support Jobs in Texas (NOW HIRING)

Customer Service Assistant

Fort Worth, TX · On-site

$16.50 - $22.75/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Provide prompt, professional, and solution-oriented customer support. * Document customer ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...

Be Seen First

Entry-Level Customer Service & Sales Associate - Start This Week Dallas, TX (On-Site) $700-$900 ... Support daily sales activities and team goals * Keep basic records and customer info updated What ...

Be Seen First

Entry-Level Customer Service & Sales Associate - Start This Week Dallas, TX (On-Site) $700-$900 ... Support daily sales activities and team goals * Keep basic records and customer info updated What ...

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Customer Experience Specialist - Entry Level Welcome to ROKA - an independent performance eyewear ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day ... Manage multiple live chats while maintaining a high level of customer service. * Identify ...

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Texas?

The most popular types of Customer Support jobs in Texas are:

What cities in Texas are hiring for Entry Level Customer Support jobs?

Cities in Texas with the most Entry Level Customer Support job openings:

Infographic showing various Entry Level Customer Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Relations Representative Entry Level

LEGACY BUSINESS CONSULTING GROUP LLC

College Station, TX • On-site

Other

Posted 22 days ago


Job description

Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

About the Role

Legacy Solutions Group LLC is seeking a motivated and outgoing Entry-Level Customer Relations Representative to join our team in College Station, TX. This is an excellent opportunity for someone looking to begin a career in customer relations while learning the sales cycle and developing valuable communication and relationship-building skills. If you enjoy working with people, thrive in a team environment, and are eager to grow professionally, we'd love to meet you.

Responsibilities

Provide exceptional customer support by answering questions and resolving concerns with professionalism.

Build lasting relationships with customers by delivering a positive and personalized experience.

Educate customers on available products and services while identifying solutions that meet their needs.

Accurately process customer requests, account updates, and related documentation.

Partner with team members to ensure every customer receives outstanding service.

Maintain detailed records of customer interactions using CRM and other company systems.

Consistently achieve individual and team performance goals while maintaining high customer satisfaction.

Qualifications

High school diploma or GED required; college coursework or a degree is a plus.

Strong verbal and written communication skills.

Friendly, professional, and customer-focused attitude.

Ability to manage multiple tasks in a fast-paced environment.

Basic computer skills; experience with CRM software is helpful but not required.

Positive attitude, strong work ethic, and willingness to learn.

Previous customer service or sales experience is a plus, but not required—we provide comprehensive training.

Why Join Cornerstone?

We believe our employees are the foundation of our success. We provide a collaborative, supportive workplace where you can develop new skills, gain valuable experience, and grow your career. Our team is committed to delivering exceptional service while creating opportunities for personal and professional advancement.