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Entry Level Customer Support Jobs in Frisco, TX (NOW HIRING)

Phoenix Consulting

Be Seen First

Entry-Level Customer Service & Sales Associate - Paid Training

Dallas, TX · On-site

$37K - $57K/yr

Entry-Level Customer Service & Sales Associate - Start This Week Dallas, TX (On-Site) $700-$900 ... Support daily sales activities and team goals * Keep basic records and customer info updated What ...

Collabera LLC

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day ... Manage multiple live chats while maintaining a high level of customer service. * Identify ...

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Entry Level Customer Support information

See Frisco, TX salary details

$10

$19

$29

How much do entry level customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer support in Frisco, TX is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.83 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Frisco, TX?

The most popular types of Customer Support jobs in Frisco, TX are:

What are popular job titles related to Entry Level Customer Support jobs in Frisco, TX?

For Entry Level Customer Support jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Frisco, TX look for?

The top searched job categories for Entry Level Customer Support jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Entry Level Customer Support jobs?

Cities near Frisco, TX with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Frisco, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,766 per year, or $19.6 per hour.

IT NextGen Support/Trainer

Texas Health Care

Fort Worth, TX • On-site

Full-time

Re-posted yesterday

Job description

Position Summary:
This entry-level customer support role is responsible for assisting patients with login and navigation support, as well as providing general medical software assistance to clinic staff. This role also supports training initiatives and coordinates clinical messaging delivery within the EHR.
Primary Job Duties:
  • Provide phone support to patients and clinic staff
  • Create, review, and manage incoming service tickets
  • Provide orientation training for newly hired staff on medical software
  • Process and manage clinical messages within the EHR system

Minimum Qualifications:
  • 2�3 years of customer service experience
  • Basic computer proficiency
  • Experience with Microsoft Office and Google Workspace (G-Suite)
  • Ability to work independently with minimal supervision
  • Strong ability to follow instructions and processes
  • Comfortable working in a fast-paced, dynamic environment
  • Highly self-motivated with strong organizational skills
  • Ability to effectively prioritize tasks
  • Strong interpersonal skills with the ability to interact positively with patients and staff
  • Knowledge of and compliance with HIPAA regulations

Ideal Candidate Background:
  • Medical Receptionist experience
  • Lead Front Office and/or Medical Assistant experience
  • Familiarity with NextGen PM and/or EHR (preferred)

Interpersonal Skills & Attributes:
  • Strong attention to detail
  • Collaborative, customer-focused mindset with the ability to create visible value
  • Effective conflict management skills
  • Ability to work both independently and as part of a team
  • Excellent communication and customer-facing skills

Apply