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Weekend Customer Support Jobs in Grand Prairie, TX

Pye Barker Fire and Safety LLC

Customer Support

Grapevine, TX · On-site

$15.75 - $20/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Alphabe Insight Inc

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional ...

via.com

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

Customer Support Agent Via is using technology to transform transportation around the world. From ... weekend day) What You'll Do: * Proactively adjust daily operating plans based on real-time inputs ...

Via

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ... weekend day) ** What You'll Do: * Proactively adjust daily operating plans based on real-time ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

Customer Support Associate This position is responsible for sales order entry, price verification ... Occasional evening or weekend work may be required to fulfill assigned duties Benefits offered on ...

Via

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You ... weekend day) ** What You'll Do: * Proactively adjust daily operating plans based on real-time ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

Establish strong relationships with assigned customers, including daily communication, ship ... Occasional evening or weekend work may be required to fulfill assigned duties This Position ...

Remote Talent Cloud

Customer Support Specialist

Dallas, TX · On-site +1

$20/hr

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: * Responding to customer inquiries via ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

Establish strong relationships with assigned customers, including daily communication, ship ... Occasional evening or weekend work may be required to fulfill assigned duties This Position ...

Eagle Materials, Inc.

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

Establish strong relationships with assigned customers, including daily communication, ship ... Occasional evening or weekend work may be required to fulfill assigned duties This Position ...

Jobs for Humanity

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

Customer Support Agent - REF122Y Jobs for Humanity is collaborating with The RRS Group Inc to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Royal Key Supply

Be Seen First

Customer Support Specialist

Grand Prairie, TX · On-site

$19 - $21/hr

POSITION OVERVIEW Royal Key Supply is seeking a professional and customer-focused Customer Support Specialist to serve as a primary point of contact for our B2B customers. This position will provide ...

New

Nova Pacific

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$72K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with Excel, show strong attention to detail, are friendly and approachable, and demonstrate a willingness ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Grand Prairie, TX

Weekend Customer Support information

See Grand Prairie, TX salary details

$10

$21

$54

How much do weekend customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for weekend customer support in Grand Prairie, TX is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $25.05 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Grand Prairie, TX?

The most popular types of Customer Support jobs in Grand Prairie, TX are:

What are popular job titles related to Weekend Customer Support jobs in Grand Prairie, TX?

For Weekend Customer Support jobs in Grand Prairie, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Grand Prairie, TX look for?

The top searched job categories for Weekend Customer Support jobs in Grand Prairie, TX are:

What cities near Grand Prairie, TX are hiring for Weekend Customer Support jobs?

Cities near Grand Prairie, TX with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you

Customer Support

Grapevine, TX

Pye Barker Fire and Safety LLC
See more jobs at Pye Barker Fire and Safety LLCexternal

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available.

Essential Duties & Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

  • Collects and enters orders for new or additional products or services.

  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.

  • Ensures that appropriate actions are taken to resolve customers problems and concerns.

  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

  • Perform other duties assigned by management.


Education/Qualification:

  • High school diploma or equivalent.

  • Customer service experience required.

  • Excellent communication skills including active listening.

  • Service-oriented and able to resolve customer grievances.

  • Proficient computer skills with the ability to learn new software.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned.


Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

  • Excellent pay

  • Medical, dental, vision

  • Company paid life insurance

  • Company paid short-term disability

  • 401K with employer match

  • Paid vacation and company holidays

  • Training and Career Development

  • Company vehicle (if job applicable)

  • Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

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