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Weekend Customer Support Jobs in Spring, TX (NOW HIRING)

Giga Energy

Customer Support Coordinator

Houston, TX

$18 - $22.75/hr

What you'll do As a Customer Support Coordinator , you will serve as the front line of Giga's customer support organization. You will own customer communication from initial contact through ...

Tait North America

Customer Support Technician

Houston, TX · On-site

$16.50 - $22.25/hr

Functional Outcomes Customer Support Operations * Deliver frontline technical support for customers, dealers and partners. * Foster positive end-user relationships and drive customer satisfaction.

TWST Events

Customer Support Specialist

Houston, TX · On-site

$20 - $25/hr

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the TWST Events customer experience and the first point of contact for every service request through ...

Tait North America

Customer Support Technician

Houston, TX · On-site

$16.50 - $22.25/hr

Functional Outcomes Customer Support Operations * Deliver frontline technical support for customers, dealers and partners. * Foster positive end-user relationships and drive customer satisfaction.

NOV, Inc.

Customer Support Coordinator

Houston, TX

$17.25 - $22/hr

About NOV and Rig Technologies NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and ...

DealerBuilt

Customer Support Specialist

Houston, TX · On-site +1

$16.25 - $21.75/hr

We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional support and assistance to our valued customers. This individual will focus on addressing customer ...

NOV, Inc.

Customer Support Coordinator

Houston, TX · On-site

$17.25 - $22/hr

About NOV and Rig Technologies NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Spring, TX

Weekend Customer Support information

See Spring, TX salary details

$9

$20

$50

How much do weekend customer support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for weekend customer support in Spring, TX is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $10.67 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Spring, TX? The most popular types of Customer Support jobs in Spring, TX are:
What are popular job titles related to Weekend Customer Support jobs in Spring, TX? For Weekend Customer Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Spring, TX look for? The top searched job categories for Weekend Customer Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Weekend Customer Support jobs? Cities near Spring, TX with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you

Customer Support Coordinator

Giga Energy

Houston, TX

$18 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

What you'll do

As a Customer Support Coordinator, you will serve as the front line of Giga's customer support organization. You will own customer communication from initial contact through resolution, coordinating with engineering, field service technicians, logistics providers, and warehouse teams to ensure customers receive timely and effective support.

This is a highly collaborative role for someone who thrives in a fast-paced environment, enjoys solving problems, and excels at keeping multiple projects moving simultaneously.

Where you'll work

This role will be split between our Houston office and factory. You must be willing to work in the office full-time.

We're onsite because customer issues require real-time collaboration across Engineering, Operations, Supply Chain, and Field Services. Working together allows us to respond faster and provide industry-leading customer support.

Responsibilities
  • Serve as the primary point of contact for customers via phone, email, and support requests.
  • Answer general product and service questions while providing first-level troubleshooting support.
  • Escalate technical issues by coordinating meetings between customers and Product Support Engineers.
  • Coordinate field service visits with customers, technicians, and internal teams.
  • Manage logistics for field repairs, including scheduling vendors and ensuring required parts arrive on site.
  • Coordinate customer parts orders with both U.S. and China warehouse teams.
  • Track inventory availability and communicate order status to customers.
  • Route inbound calls and support requests to the appropriate internal departments when necessary.
  • Maintain accurate customer records, service documentation, and follow-up communications.
  • Work cross-functionally with Engineering, Supply Chain, Quality, Manufacturing, and Field Service teams to ensure timely issue resolution.
  • Travel up to 20% as needed to support field technicians during major service events or customer site visits.
  • Continuously identify opportunities to improve customer experience and internal support processes.
Requirements
  • 2+ years of experience in customer support, service coordination, operations, logistics, or a related role.
  • Excellent verbal and written communication skills.
  • Strong organizational and project coordination abilities with the capacity to manage multiple priorities.
  • Experience coordinating cross-functional teams and external vendors.
  • Comfortable troubleshooting customer issues and determining appropriate escalation paths.
  • Proficiency with Microsoft Office and CRM or ERP systems.
  • Ability to work independently while collaborating across multiple departments.
  • Willingness to travel up to 20%.
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
Bonus Points
  • Experience supporting industrial equipment, power systems, electrical equipment, or energy infrastructure.
  • Experience with field service coordination or dispatch.
  • Familiarity with inventory management, parts ordering, or supply chain operations.
  • Experience working with international suppliers or manufacturers.
  • Experience in a high-growth startup or fast-paced operations environment.
  • Knowledge of transformer, switchgear, or electrical distribution equipment.
Benefits
  • Subsidized health, dental, and vision insurance
  • Equity (options) in a rapidly growing startup
  • 401(k) with 4% employer match
  • Unlimited PTO
  • Parental leave
  • Healthcare and Dependent Care FSA or HSA
  • Commuter benefits
  • Monthly team onsites where all offices come in-person to collaborate

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