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Weekend Customer Support Jobs in Spring, TX (NOW HIRING)

NOV, Inc.

Customer Support Coordinator

Houston, TX · On-site

$17.25 - $22/hr

About NOV and Rig Technologies NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and ...

Culligan

Customer Support Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

Culligan

Customer Support Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

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All JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Spring, TX

Weekend Customer Support information

See Spring, TX salary details

$9

$20

$50

How much do weekend customer support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for weekend customer support in Spring, TX is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $10.67 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Spring, TX? The most popular types of Customer Support jobs in Spring, TX are:
What are popular job titles related to Weekend Customer Support jobs in Spring, TX? For Weekend Customer Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Spring, TX look for? The top searched job categories for Weekend Customer Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Weekend Customer Support jobs? Cities near Spring, TX with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Customer Support Coordinator

Customer Support Coordinator

NOV, Inc.

Houston, TX • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

NOV rating

7.9

Company rating: 7.9 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

159th of 418 rated machine equipment manufacturers

Job description

Job Description
About NOV and Rig Technologies
NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world.
NOV Rig Technologies makes and supports the world's most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at https://www.nov.com/about/our-company-structure/rig
JOB SUMMARY
NOV Aftermarket's global entry point group is looking for a passionate & detail-oriented Customer Support Coordinator to join our Technical Services team at our Bammel facility.
Tier 1 Coordinators are part of our global team, responsible for processing incoming requests, as the first interaction point for our customers regarding inquiries pertaining to their NOV products and services. Coordinators will utilize available knowledge tools and ticketing systems to support the business needs. The ideal candidate should demonstrate the ability to deliver exceptional interactions with our external & internal stakeholders, strong attention to detail, & a proactive approach to problem-solving.
PRIMARY RESPONSIBILITIES
  • Answer and respond to calls from customers efficiently and professionally, explaining possible solutions, and elevating calls to aftermarket business lines as needed
  • Communicating with customers via email/CRM regarding their requests
  • Utilizing software, databases, scripts, and other resources to properly assess & route incoming requests to the appropriate Business Lines. Obtaining additional information as required
  • Working with warehouse department to arrange for necessary parts to be shipped on urgent orders.
  • Alerting Service, Spare Parts or Technical Support departments to Rig Down / Urgent requests, especially After Hours
  • Comply with all NOV Company and HSE policies and procedures, including adhering to attendance expectations & schedule
  • Ensure compliance with all internal and external policies, including legislative, industry, and company standards
  • Perform other work-related tasks as assigned

FACILITY/GROUP SPECIFIC RESPONSIBILITIES
  • Understand Regional Aftermarket groups (Service, Condition Monitoring, Spares, Repair, Field Engineering etc.), internal and external customer requirements, and response times
  • Process inquiries coming into the Aftermarket group, ensuring enough information has been obtained from customers to assess the correct handling &/or routing of the request
  • Assign inquiries to the correct Business Line / NOV Aftermarket entity or redirect to the correct NOV segment for handling
  • Collaborate with other departments and locations in connection with customers and
    administrative tasks
  • Coach and mentor team members supporting internal departmental growth
  • Verify warehouse/spare parts availability outside office hours for urgent spare
    parts requests in accordance with Aftermarket Order Management policy

EDUCATION & EXPERIENCE QUALIFICATIONS
  • High School Diploma or GED Equivalent (higher education degree desirable)
  • 2 plus years experience in relevant business (customer service, sales, procurement, logistics, technical support, administrative support, marketing)
  • Experience in manufacturing, oil & gas, or another related environment preferable
  • Excellent communication skills, both written and verbal is required
  • Demonstrated judgment and decision-making ability
  • Adhere to the specified business rules defined for Tier 1
  • Ensure Tier 1 standardized processes are followed in accordance with provided documentation & updated instructions, for internal and external customers alike

TECHNICAL COMPETENCIES
  • Advanced MS 365 Office product knowledge
  • Experience with order management tools is preferred
  • Customer Service and/ or Call Center experience preferred
  • Technical expertise and/ or documentation knowledge will be regarded as an asset

BEHAVIORAL COMPETENCIES
  • Ability to pass a drug screen & background check
  • Customer Focus and driven by customer satisfaction
  • Creative & proactive, demonstrating initiative to address & solve problems
  • Ability to work on a multitude of diverse inquiries ensuring efficient coordination
  • Capacity to manage multiple priorities and projects at the same time
  • Strong organizational, communication, and time-management skills
  • Excellent interpersonal and communication skills
  • Ability to drive teamwork between groups and cross functional teams
  • Ability to give and receive feedback in a constructive manner
  • Attention to detail and a commitment to quality
  • Ability to meet or exceed standards as established by the department
  • Ability to adapt and be cross trained to learn all job duties

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)
  • 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
  • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
  • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
  • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
  • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
  • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
  • All regular full-time employees receive up to 11 paid holidays per year.

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

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