1

Weekend Customer Support Jobs in Texas (NOW HIRING)

Customer Support Technician

Houston, TX

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support ...

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate clients along their journey at Happy Health. This role delivers fast, empathetic, and accurate ...

Customer Support Specialist

Carrollton, TX

$17.25 - $23.50/hr

The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment ...

Our customers rely on us not just for software, but for clear answers, strong support, and people who know how to solve problems the right way. We care how people work together. We want team members ...

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate clients along their journey at Happy Health. This role delivers fast, empathetic, and accurate ...

Customer Support Assistant

Houston, TX · On-site

$34K - $38K/yr

Entertainment Travel Associates is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will provide exceptional customer ...

The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment ...

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are looking for a Customer Support Specialist to serve as the primary point of contact for our customers. In this role, you will provide timely and effective support, ensuring a seamless and ...

Partner closely with team to support order management, customer follow-ups, and account needs * Track and communicate order status, shipment updates, and issue resolution to customers and internal ...

New

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate clients along their journey at Happy Health. This role delivers fast, empathetic, and accurate ...

Our customers rely on us not just for software, but for clear answers, strong support, and people who know how to solve problems the right way. We care how people work together. We want team members ...

We are seeking a dynamic, customer service-oriented Customer Support Specialist to serve as a front line ambassador for Aura. In this role, you'll educate our customers about our product, provide ...

Our customers rely on us not just for software, but for clear answers, strong support, and people who know how to solve problems the right way. We care how people work together. We want team members ...

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ensuring a seamless experience for our clients. In this role, you will serve as the primary point of ...

Customer Support Assistant

Houston, TX · On-site

$34K - $38K/yr

Entertainment Travel Associates is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will provide exceptional customer ...

Customer Support Specialist

Houston, TX · On-site +1

$16.25 - $21.75/hr

We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional support and assistance to our valued customers. This individual will focus on addressing customer ...

Showing results 41-60

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Texas? The most popular types of Customer Support jobs in Texas are:
What are popular job titles related to Weekend Customer Support jobs in Texas? For Weekend Customer Support jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Weekend Customer Support jobs? Cities in Texas with the most Weekend Customer Support job openings:
Infographic showing various Weekend Customer Support job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Technician

GHG Corp

Houston, TX

$17.50 - $23.50/hr

Full-time

Retirement

Re-posted 17 days ago


Job description

Customer Support Technician – GHG Corporation
 

GHG Corporation is an established SDVOSB, supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support on our LMSTS contract. 

 
Duties and Responsibilities:
  • Provide advanced technical support for hardware, software, network connectivity, and telecommunications systems.
  • Diagnose, troubleshoot, and resolve technical issues for internal and external customers via phone, remote access, and help desk tools.
  • Install, configure, and maintain software applications, desktops, laptops, workstations, and peripheral devices.
  • Deploy and support end-user hardware, including performing component replacements and minor hardware repairs.
  • Provide remote technical assistance and escalate complex issues to specialized support teams as needed.
  • Manage IT assets, including inventory tracking, hardware assignments, and software licensing.
  • Perform system updates and patch management to maintain security and compliance.
  • Maintain accurate documentation, support records, and ticketing databases.
  • Identify recurring issues and recommend process improvements to management.
  • Deliver end-user training and technical guidance to users with varying levels of technical expertise.
  • Collaborate with IT teams, vendors, and stakeholders to ensure timely issue resolution and high customer satisfaction.
  • Perform other duties as assigned.
Required Qualifications:
  • High School Diploma or equivalent required; additional specialized technical training equivalent to an Associate degree preferred, or a combination of education, training, and demonstrated technical proficiency.
  • Minimum of five (5) years of experience providing technical support in an enterprise IT environment.
  • Hands-on experience with help desk ticketing systems and remote support software.
  • Experience deploying, configuring, and supporting desktop and laptop hardware.
  • Experience installing software applications and managing system updates and patches.
  • Experience troubleshooting hardware, software, and network connectivity issues.
  • Experience with IT asset tracking and inventory management.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong customer service orientation with the ability to support both technical and non-technical users.
  • Ability to prioritize multiple tasks and work independently in a fast-paced environment.
  • Demonstrated ability to work collaboratively as part of a team.

Job Details:

  • Full Time & In-person
  • 40 hours/week
  • Benefits/401k options
  • Job Location: 2100 Space Park Drive, Nassau Bay, TX

We are an Equal Employment Opportunity employer as defined by the EEOC