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GHG

17 jobs near Columbus, OH

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support ...

GHG Corp

Customer Support Technician

Houston, TX

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support ...

GHG Corp

Electrical Engineer (Licensed)

Webster, TX · Remote

$60 - $80/hr

Electrical Engineer - GHG Corporation GHG Corporation provides logistical support to the United States Antarctic Program (USAP) for the Antarctic Support Contract (ASC). The specified support ...

GHG Corporation

Fluids Analyst III

Merritt Island, FL · On-site

Fluids Analyst III - Kennedy Space Center GHG Corporation is currently searching for a Fluids Analyst III to support our KPLSS team at Kennedy Space Center. Job Duties: • Develops and manages ...

GHG Corporation

Fluids Analyst III

Merritt Island, FL · On-site

Fluids Analyst III - Kennedy Space Center GHG Corporation is currently searching for a Fluids Analyst III to support our KPLSS team at Kennedy Space Center. Job Duties: · Develops and manages ...

GHG Corporation

Fluids Analyst I

Merritt Island, FL · On-site

Fluids Analyst I - Kennedy Space Center GHG Corporation is currently searching for a Fluids Analyst I to support our KPLSS team at Kennedy Space Center. Job Duties: • Manage and track all equipment ...

GHG Corporation

Fluids Analyst I

Merritt Island, FL · On-site

Fluids Analyst I - Kennedy Space Center GHG Corporation is currently searching for a Fluids Analyst I to support our KPLSS team at Kennedy Space Center. Job Duties: • Manage and track all equipment ...

Customer Support Technician

Customer Support Technician

GHG Corporation

Houston, TX • On-site

$17.50 - $23.50/hr

Full-time

Retirement

Posted 3 days ago

Job description

Customer Support Technician - GHG Corporation
GHG Corporation is an established SDVOSB, supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support on our LMSTS contract.
Duties and Responsibilities:
  • Provide advanced technical support for hardware, software, network connectivity, and telecommunications systems.
  • Diagnose, troubleshoot, and resolve technical issues for internal and external customers via phone, remote access, and help desk tools.
  • Install, configure, and maintain software applications, desktops, laptops, workstations, and peripheral devices.
  • Deploy and support end-user hardware, including performing component replacements and minor hardware repairs.
  • Provide remote technical assistance and escalate complex issues to specialized support teams as needed.
  • Manage IT assets, including inventory tracking, hardware assignments, and software licensing.
  • Perform system updates and patch management to maintain security and compliance.
  • Maintain accurate documentation, support records, and ticketing databases.
  • Identify recurring issues and recommend process improvements to management.
  • Deliver end-user training and technical guidance to users with varying levels of technical expertise.
  • Collaborate with IT teams, vendors, and stakeholders to ensure timely issue resolution and high customer satisfaction.
  • Perform other duties as assigned.

Required Qualifications:
  • High School Diploma or equivalent required; additional specialized technical training equivalent to an Associate degree preferred, or a combination of education, training, and demonstrated technical proficiency.
  • Minimum of five (5) years of experience providing technical support in an enterprise IT environment.
  • Hands-on experience with help desk ticketing systems and remote support software.
  • Experience deploying, configuring, and supporting desktop and laptop hardware.
  • Experience installing software applications and managing system updates and patches.
  • Experience troubleshooting hardware, software, and network connectivity issues.
  • Experience with IT asset tracking and inventory management.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong customer service orientation with the ability to support both technical and non-technical users.
  • Ability to prioritize multiple tasks and work independently in a fast-paced environment.
  • Demonstrated ability to work collaboratively as part of a team.

Job Details:
  • Full Time & In-person
  • 40 hours/week
  • Benefits/401k options
  • Job Location: 2100 Space Park Drive, Nassau Bay, TX

We are an Equal Employment Opportunity employer as defined by the EEOC

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