Kinship Precision
Kinship Precision

60 Kinship Customer Support Associate Jobs Hiring Near You

Customer Support Associate

Cincinnati, OH · On-site

$16.75 - $23/hr

Customer Support Associate Setting/Hours: | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking ...

Customer Support Associate

Santa Ana, CA · Hybrid

$18.25 - $25/hr

The Customer Support Associate delivers high quality, consistent customer support across multiple ... Demostrar un cumplimiento constante de los objetivos de calidad, precision y servicio vinculados al ...

Customer Support Associate Department: Customer Support Team Employment Type: Full-Time Minimum Experience: Entry Level Compensation: $48,500-$50,500 CAD/year Join our mission to empower people to ...

We are actively interviewing and hiring for Customer Support Associates to join our team! Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of ...

As a Customer Support Associate at Arsenault, you'll be responsible for day-to-day tasks driving the success and retention of our customers. Your job will be to ensure the happiness of our customers ...

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The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

Be Seen First

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

Be Seen First

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

Customer Support Associate

Boca Raton, FL · On-site

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Customer Support Associate

Boca Raton, FL

$16.50 - $22.75/hr

CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...

Customer Support Associate

Toronto, ON · On-site

CA$23 - CA$26/hr

About the Role We're looking for Customer Support Associates who can take a patient approach to problem-solving to join our team. You will be working as frontline contacts to offer live, realtime ...

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

CUSTOMER SUPPORT ASSOCIATE Hours: 10am - 7pm WHO WE ARE: DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public ...

Customer Support Associate

Columbus, OH

$16.50 - $22.50/hr

Job Title: Customer Support Associate Location: Columbus, OH (Onsite) Duration: 12 Months - 2-Rounds of Interviews (via Zoom Video) - Role will start On-site (3-days Onsite, 2-days at home ...

As the Customer Service & Sales Associate, you will have the potential opportunity to grow within ... You will be servicing customers in the store, with some over-the-phone support as well. You will ...

As the Customer Service & Sales Associate, you will have the potential opportunity to grow within ... You will be servicing customers in the store, with some over-the-phone support as well. You will ...

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Customer Support Representative - Home Office (HQ) or Hybrid (HQ and Remote work) Up to $3,000 ... As a privately held, family-owned company in business for over 58 years, we treat our associates as ...

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Kinship Precision Jobs Information

Customer Support Associate

Customer Support Associate

Trak Group

Cincinnati, OH • On-site

$16.75 - $23/hr

Other

Posted 9 days ago


Job description

Job Description Customer Support Associate Setting/Hours: | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking a Contract Customer Support Associate to deliver exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. This role serves as a key point of contact for customers, providing timely and professional support while collaborating with internal teams to resolve concerns efficiently.

The ideal candidate is an excellent communicator, strong problem solver, and thrives in a fast-paced, customer-focused environment. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner. Resolve customer concerns by identifying issues, determining appropriate solutions, and following through to successful resolution.

Maintain accurate records of customer interactions, transactions, and case details within customer support systems. Collaborate with internal departments to resolve customer issues and improve the overall customer experience. Escalate complex or high-priority issues to the appropriate team members when necessary.

Provide customers with accurate information regarding products, services, and company policies. Monitor customer concerns and identify opportunities to improve support processes and service quality. Maintain a high level of professionalism while building positive relationships with customers.

Contribute to a collaborative team environment while meeting performance and service expectations. Qualifications Strong verbal and written communication skills. Excellent customer service and interpersonal skills.

Proven problem-solving abilities with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office Suite and customer support software.

Strong organizational and time management skills. Customer-focused mindset with the ability to adapt communication styles to meet individual customer needs. Ability to work independently while collaborating effectively with cross-functional teams.

Ideal Candidate Profile Friendly, professional, and service-oriented with a passion for helping customers. Strong communicator who remains calm and solutions-focused in challenging situations. Highly organized with excellent follow-through and attention to detail.

Adaptable and comfortable working in a dynamic, fast-paced environment. Team player committed to delivering an outstanding customer experience and continuously improving service quality. If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.