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60 Law360 Customer Support Associate Jobs Hiring Near You

Customer Support Associate

Santa Ana, CA · Hybrid

$18.25 - $25/hr

The Customer Support Associate delivers high quality, consistent customer support across multiple service channels by applying established processes, tools, and guidelines. The role focuses on ...

Customer Support Associate

Revelstoke, BC · On-site

CA$48K - CA$50K/yr

Customer Support Associate Department: Customer Support Team Employment Type: Full-Time Minimum Experience: Entry Level Compensation: $48,500-$50,500 CAD/year Join our mission to empower people to ...

Customer Support Associate

Philadelphia, PA · On-site

$17.75 - $24.25/hr

Customer Support Associate Jawnt is a Philly-founded startup on a mission to make commuting easier, more affordable, and more sustainable. We partner with universities, healthcare systems ...

We are actively interviewing and hiring for Customer Support Associates to join our team! Summary Ensuring our contract employees, clients, and sales teams receive superior service in the areas of ...

Customer Support Associate

Elkridge, MD · On-site

$26.44 - $28.85/hr

As a Customer Support Associate at our Elkridge Delivery Center, you are at the heart of that experience. In this dynamic, fast-paced environment, you will coordinate customer pickups and deliveries ...

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Gainesville, Florida, United States Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate We are seeking a motivated and ...

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate New Jersey, New Jersey, United States Job Openings Remote Customer Support Associate About the Job Remote Customer Support Associate About the Role: We are seeking a ...

As a Customer Support Associate at Arsenault, you'll be responsible for day-to-day tasks driving the success and retention of our customers. Your job will be to ensure the happiness of our customers ...

Customer Support Associate

Buffalo, MN · On-site

$18.50 - $25.25/hr

Step into a new opportunity as a Customer Support Associate, where you will learn company products and services to better assist others, handle orders, shipments, and basic inventory checks, and ...

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate New Orleans, Louisiana, United States Job Openings Remote Customer Support Associate About the Role We are seeking a motivated and reliable Remote Customer Support ...

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate Indianapolis, Indiana, United States Job Openings Remote Customer Support Associate About the Role We are seeking a motivated and reliable Remote Customer Support ...

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus, responsible for delivering exceptional customer experience at every touchpoint. This role ensures that all ...

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Customer Support Associate

Indotronix International Corporation

Albany, NY • On-site

$33 - $36/hr

Contractor

Re-posted 17 days ago


Job description

Customer Support Associate 

Payrate: $33 – 36/hr on W2

Duration: ASAP – 3/31/2027

Full Time: 40 Hours/Week

Location: Albany – Hybrid.  The project is currently 100% remote but could be moved to hybrid at any time. Therefore, local applicants ONLY will be considered.

 In this role as a Customer Support Associate, under the direction of the Help Desk Lead and the Project Manager, you will perform Help Desk user support, coordination, and triage for users of the UAS-NY Application.  Your main task will be answering phone calls and e-mails from users to assist them in utilizing a multi-domain, multi-faceted application.   A high level of customer service skills is required, with the ability to conduct tasks in a timely, effective, and patient manner.  You must have strong professional writing and communication skills.

Job Duties:

  • Handling e-mails and incoming/outbound call to assist the users conscientiously.
  • Investigating user reported issues to determine root cause and full scope of incident.
  • Ensure program requirements, regulations, and policies are understood, documented, and adhered to across the Department and affiliated organizations
  • Aid in reviewing use of systems, ensuring individual and organization compliance with program policies. 
  • Responsible for user-facing communications and reviewing training materials for accuracy. 

Job Qualifications:

  • Bachelor's Degree
  • 3 years of relevant experience
  • Equivalent combination of advanced education, training, and experience will be considered.

Required Skills:

  • Strong customer service skills with prior experience working on a help desk
  • Experience in healthcare, Medicaid, and Long-Term Care preferred.
  • Proficient with Microsoft Office Suite.
  • Must have exceptional written and verbal communications, strong documentation, critical thinking, and analytical skills.

Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US