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Customer Support Associate Jobs in Houston, TX (NOW HIRING)

Giga Energy

Customer Support Coordinator

Houston, TX

$18 - $22.75/hr

What you'll do As a Customer Support Coordinator , you will serve as the front line of Giga ... Associate's or Bachelor's degree preferred. Bonus Points * Experience supporting industrial ...

New

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corp

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

CGI Inc.

Support Associate III

Houston, TX · On-site

$21.20/hr

Support Associate III Category: Administration Main location: United States, Texas, Houston ... The ideal candidates should possess excellent communication skills, have experience in customer ...

Tory Burch LLC

Support Associate

Cypress, TX · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch

Support Associate

Cypress, TX

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... associates. We work to maintain the highest standards of care and service for our patients ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... associates. We work to maintain the highest standards of care and service for our patients ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... associates. We work to maintain the highest standards of care and service for our patients ...

alliantgroup, LP

Sales Support Associate

Houston, TX · On-site

$16.25 - $21/hr

As a Sales Support Associate , you will provide critical administrative, operational, and ... Manage CRM records (notes, updates, next steps, and pipeline reports), scheduling meetings ...

alliantgroup, LP

Sales Support Associate

Houston, TX

$16.25 - $21/hr

As a Sales Support Associate , you will provide critical administrative, operational, and ... Manage CRM records (notes, updates, next steps, and pipeline reports), scheduling meetings ...

chicosfas

Support Associate - Soma

Houston, TX

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Houston, TX

Customer Support Associate information

See Houston, TX salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer support associate in Houston, TX is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Houston, TX? The most popular types of Customer Support jobs in Houston, TX are:
What are popular job titles related to Customer Support Associate jobs in Houston, TX? For Customer Support Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Houston, TX look for? The top searched job categories for Customer Support Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Support Associate jobs? Cities near Houston, TX with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Houston, TX as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,759 per year, or $19.1 per hour.
Customer Support Coordinator

Customer Support Coordinator

Giga Energy

Houston, TX

$18 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

What you'll do

As a Customer Support Coordinator, you will serve as the front line of Giga's customer support organization. You will own customer communication from initial contact through resolution, coordinating with engineering, field service technicians, logistics providers, and warehouse teams to ensure customers receive timely and effective support.

This is a highly collaborative role for someone who thrives in a fast-paced environment, enjoys solving problems, and excels at keeping multiple projects moving simultaneously.

Where you'll work

This role will be split between our Houston office and factory. You must be willing to work in the office full-time.

We're onsite because customer issues require real-time collaboration across Engineering, Operations, Supply Chain, and Field Services. Working together allows us to respond faster and provide industry-leading customer support.

Responsibilities
  • Serve as the primary point of contact for customers via phone, email, and support requests.
  • Answer general product and service questions while providing first-level troubleshooting support.
  • Escalate technical issues by coordinating meetings between customers and Product Support Engineers.
  • Coordinate field service visits with customers, technicians, and internal teams.
  • Manage logistics for field repairs, including scheduling vendors and ensuring required parts arrive on site.
  • Coordinate customer parts orders with both U.S. and China warehouse teams.
  • Track inventory availability and communicate order status to customers.
  • Route inbound calls and support requests to the appropriate internal departments when necessary.
  • Maintain accurate customer records, service documentation, and follow-up communications.
  • Work cross-functionally with Engineering, Supply Chain, Quality, Manufacturing, and Field Service teams to ensure timely issue resolution.
  • Travel up to 20% as needed to support field technicians during major service events or customer site visits.
  • Continuously identify opportunities to improve customer experience and internal support processes.
Requirements
  • 2+ years of experience in customer support, service coordination, operations, logistics, or a related role.
  • Excellent verbal and written communication skills.
  • Strong organizational and project coordination abilities with the capacity to manage multiple priorities.
  • Experience coordinating cross-functional teams and external vendors.
  • Comfortable troubleshooting customer issues and determining appropriate escalation paths.
  • Proficiency with Microsoft Office and CRM or ERP systems.
  • Ability to work independently while collaborating across multiple departments.
  • Willingness to travel up to 20%.
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
Bonus Points
  • Experience supporting industrial equipment, power systems, electrical equipment, or energy infrastructure.
  • Experience with field service coordination or dispatch.
  • Familiarity with inventory management, parts ordering, or supply chain operations.
  • Experience working with international suppliers or manufacturers.
  • Experience in a high-growth startup or fast-paced operations environment.
  • Knowledge of transformer, switchgear, or electrical distribution equipment.
Benefits
  • Subsidized health, dental, and vision insurance
  • Equity (options) in a rapidly growing startup
  • 401(k) with 4% employer match
  • Unlimited PTO
  • Parental leave
  • Healthcare and Dependent Care FSA or HSA
  • Commuter benefits
  • Monthly team onsites where all offices come in-person to collaborate

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