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Customer Support Associate Jobs in Houston, TX (NOW HIRING)

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

CGI Inc.

Support Associate III

Houston, TX · On-site

$21.20/hr

Support Associate III Category: Administration Main location: United States, Texas, Houston ... The ideal candidates should possess excellent communication skills, have experience in customer ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB, supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corp

Customer Support Technician

Houston, TX

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

Jackson Hewitt - ERY

Rehire Client Support Associate

Alvin, TX · On-site

$14.25 - $19.50/hr

Training & development We are looking for someone who thrives in a welcoming, customer service ... Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ...

New

Tory Burch

Support Associate

Cypress, TX

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch

Support Associate

Cypress, TX

$14.75 - $19/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch LLC

Support Associate

Cypress, TX · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

Tory Burch LLC

Support Associate

Cypress, TX · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Jackson Hewitt COO

Rehire Client Support Associate

Alvin, TX · On-site

$14.25 - $19.50/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Prior customer service or sales experience is preferred, but not required * Willingness to learn ...

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$16.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Education: Associate's Degree in a computer related field, Bachelor's preferred Professional ...

Chico's FAS, Inc.

Support Associate - Soma

The Woodlands, TX · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Friendswood, TX

$14.75 - $19.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

alliantgroup, LP

Sales Support Associate

Houston, TX · On-site

$16.25 - $21/hr

As a Sales Support Associate , you will provide critical administrative, operational, and ... Manage CRM records (notes, updates, next steps, and pipeline reports), scheduling meetings ...

Chico's FAS

Support Associate - Soma

The Woodlands, TX

$15.50 - $20.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

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Customer Support Associate information

See Houston, TX salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer support associate in Houston, TX is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Houston, TX?

The most popular types of Customer Support jobs in Houston, TX are:

What are popular job titles related to Customer Support Associate jobs in Houston, TX?

For Customer Support Associate jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Houston, TX look for?

The top searched job categories for Customer Support Associate jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Support Associate jobs?

Cities near Houston, TX with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,759 per year, or $19.1 per hour.

Customer Support Technician

Houston, TX • On-site

GHG Corporation
See more jobs at GHG Corporationexternal

$17.50 - $23.50/hr

Full-time

Retirement

Re-posted 9 days ago

Job description

Customer Support Technician - GHG Corporation
GHG Corporation is an established SDVOSB, supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support on our LMSTS contract.
Duties and Responsibilities:
  • Provide advanced technical support for hardware, software, network connectivity, and telecommunications systems.
  • Diagnose, troubleshoot, and resolve technical issues for internal and external customers via phone, remote access, and help desk tools.
  • Install, configure, and maintain software applications, desktops, laptops, workstations, and peripheral devices.
  • Deploy and support end-user hardware, including performing component replacements and minor hardware repairs.
  • Provide remote technical assistance and escalate complex issues to specialized support teams as needed.
  • Manage IT assets, including inventory tracking, hardware assignments, and software licensing.
  • Perform system updates and patch management to maintain security and compliance.
  • Maintain accurate documentation, support records, and ticketing databases.
  • Identify recurring issues and recommend process improvements to management.
  • Deliver end-user training and technical guidance to users with varying levels of technical expertise.
  • Collaborate with IT teams, vendors, and stakeholders to ensure timely issue resolution and high customer satisfaction.
  • Perform other duties as assigned.

Required Qualifications:
  • High School Diploma or equivalent required; additional specialized technical training equivalent to an Associate degree preferred, or a combination of education, training, and demonstrated technical proficiency.
  • Minimum of five (5) years of experience providing technical support in an enterprise IT environment.
  • Hands-on experience with help desk ticketing systems and remote support software.
  • Experience deploying, configuring, and supporting desktop and laptop hardware.
  • Experience installing software applications and managing system updates and patches.
  • Experience troubleshooting hardware, software, and network connectivity issues.
  • Experience with IT asset tracking and inventory management.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong customer service orientation with the ability to support both technical and non-technical users.
  • Ability to prioritize multiple tasks and work independently in a fast-paced environment.
  • Demonstrated ability to work collaboratively as part of a team.

Job Details:
  • Full Time & In-person
  • 40 hours/week
  • Benefits/401k options
  • Job Location: 2100 Space Park Drive, Nassau Bay, TX

We are an Equal Employment Opportunity employer as defined by the EEOC

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