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Customer Support Associate Jobs in Houston, TX (NOW HIRING)

Alphabe Insight

Customer Support Assistant

Houston, TX · On-site

$34K - $38K/yr

Customer Support Assistant Entertainment Travel Associates is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will ...

New

Giga Energy

Customer Support Coordinator

Houston, TX

$18 - $22.75/hr

What you'll do As a Customer Support Coordinator , you will serve as the front line of Giga ... Associate's or Bachelor's degree preferred. Bonus Points * Experience supporting industrial ...

Giga Energy

Customer Support Coordinator

Houston, TX · On-site

$18 - $22.75/hr

Customer Support Coordinator Houston Why Join Giga The Pace: We're building at a speed most ... Associate's or Bachelor's degree preferred. Bonus Points * Experience supporting industrial ...

Siemens

Customer Support Coordinator

Houston, TX · On-site

$33K - $62K/yr

Associate degree or bachelor's degree in related discipline. * 3+ years of practical Customer Support experience supporting industrial, construction, mechanical, or electrical industries.

CGI Inc.

Support Associate III

Houston, TX · On-site

$21.20/hr

Support Associate III Category: Administration Main location: United States, Texas, Houston ... The ideal candidates should possess excellent communication skills, have experience in customer ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corp

Customer Support Technician

Houston, TX

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

Tory Burch

Support Associate

Cypress, TX

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Tory Burch LLC

Support Associate

Cypress, TX · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Chico's FAS, Inc.

Support Associate - Soma

The Woodlands, TX · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Friendswood, TX

$14.75 - $19.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Houston, TX

Customer Support Associate information

See Houston, TX salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer support associate in Houston, TX is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Houston, TX? The most popular types of Customer Support jobs in Houston, TX are:
What are popular job titles related to Customer Support Associate jobs in Houston, TX? For Customer Support Associate jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Houston, TX look for? The top searched job categories for Customer Support Associate jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Support Associate jobs? Cities near Houston, TX with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,741 per year, or $19.1 per hour.

Customer Support Assistant

Alphabe Insight

Houston, TX • On-site

$34K - $38K/yr

Other

Posted 2 days ago

New

Job description

Customer Support Assistant

Entertainment Travel Associates is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will provide exceptional customer assistance, help resolve inquiries, maintain accurate records, and contribute to a positive customer experience. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and developing valuable professional skills in a supportive environment.

  • Assist customers by responding to inquiries in a professional and timely manner.
  • Provide accurate information regarding company services and processes.
  • Resolve customer concerns while maintaining a positive and solution-focused approach.
  • Maintain organized customer records and documentation.
  • Coordinate with internal departments to ensure efficient service delivery.
  • Support daily administrative and customer service operations.
  • Contribute to maintaining high customer satisfaction standards.
  • Perform additional support duties as assigned.
  • Strong communication and interpersonal skills.
  • Professional attitude with excellent customer service abilities.
  • Strong organizational and multitasking skills.
  • Attention to detail and problem-solving mindset.
  • Ability to work effectively both independently and within a team.
  • Basic computer proficiency and willingness to learn new systems.
  • Positive, dependable, and adaptable work ethic.
  • Competitive salary: $34,000 – $38,000 annually.
  • Career growth and advancement opportunities.
  • Professional training and ongoing development.
  • Supportive and collaborative work environment.
  • Opportunity to build valuable customer service and communication skills.
  • Stable full-time position with long-term career potential.

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