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Customer Support Associate Jobs in Austin, TX (NOW HIRING)

L.K. Jordan & Associates

Be Seen First

Customer Support Associate

Austin, TX · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

... Customer service experience preferred Strong communication skills Professional and friendly phone manner Reliable and willing to learn Good attention to detail L.K. Jordan & Associates is an equal ...

Indeed Flex

Customer Support Associate (FTC)

Austin, TX · On-site

$25 - $31.25/hr

  • PTO

Customer Support Associate (FTC) We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! We are a tech-first staffing platform that gives workers the freedom to choose their own shifts ...

Indeed Flex

Customer Support Associate (FTC)

Austin, TX · On-site

$25 - $31.25/hr

  • PTO

Customer Experience: Drive a world-class customer experience by efficiently resolving support tickets and consistently deliver the signature Flex experience. * Data & Analytics: Analyze and use ...

Tory Burch

Support Associate

San Marcos, TX

$15.50 - $20/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

Tory Burch LLC

Support Associate

San Marcos, TX · On-site

$15.50 - $20/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... To Land This Role: • One-to-two years of experience in a high volume, customer-drive retail ...

North Austin

Customer Support Representative

Austin, TX · On-site

$16 - $21.75/hr

Support administrative tasks to enhance patient flow and service delivery. Responsibilities ... High school diploma or equivalent; associate degree preferred. * Proven experience in customer ...

Chico's FAS, Inc.

Support Associate - Chico's

Bee Cave, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Soma

Austin, TX

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Austin, TX

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Austin, TX · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Austin, TX

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Austin, TX

Customer Support Associate information

See Austin, TX salary details

$11

$19

$28

How much do customer support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support associate in Austin, TX is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Austin, TX?

The most popular types of Customer Support jobs in Austin, TX are:

What are popular job titles related to Customer Support Associate jobs in Austin, TX?

For Customer Support Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Austin, TX look for?

The top searched job categories for Customer Support Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Support Associate jobs?

Cities near Austin, TX with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,258 per year, or $19.8 per hour.

Customer Support Associate

L.K. Jordan & Associates

Austin, TX • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Representative needed in North Austin

Pay: $20/hour

Schedule: Monday–Friday

Location: Austin, TX

Schedule: On-site initially, with potential hybrid schedule after training

We are seeking a Customer Service Representative to join our team. This is a great opportunity for someone with customer service experience who is looking to learn and grow.

The ideal candidate will have strong communication skills, a professional attitude, and the ability to learn new systems and processes.


Responsibilities

Assist customers with questions regarding accounts and payments

Make occasional follow-up calls regarding outstanding balances

Provide professional and friendly customer service

Maintain accurate customer information and documentation

Learn company procedures and systems

Requirements

Customer service experience preferred

Strong communication skills

Professional and friendly phone manner

Reliable and willing to learn

Good attention to detail


L.K. Jordan & Associates is an equal opportunity employer

Company Description

L.K. Jordan & Associates is one of the largest privately held professional staffing and recruiting firms in Texas. Our focus is on connecting professionals with positions that will make a significant impact on their careers.

L.K. Jordan & Associates logo

About L.K. Jordan & Associates

Sourced by ZipRecruiter

Founded in 1990, L.K. Jordan & Associates has always focused on delivering extraordinary results to both employers and candidates. With over 30+ years of service, we pride ourselves on being leaders in our industry, focusing on service delivery, reliability and individualized solutions. We have come a long way from our beginnings in Corpus Christi, TX. With a passion for helping people find success, Linda K. Jordan, our founder and CEO, struck out on her own to start the company after more than 10 years in the recruiting field. Other branches in Austin, Houston, and San Antonio followed, making L.K. Jordan & Associates one of the most respected women- and family-owned staffing and recruiting firms in Texas. Our unique full-service approach to customer service offers options to any employer, large or small. We look forward to meeting with you to discuss how L.K. Jordan & Associates can help you to reach your goals.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Corpus Christi, TX, US

Year founded

1990

Social media

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