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Entry Level Customer Support Jobs in Austin, TX (NOW HIRING)

CryptoGex

Entry Level Customer Service Assistant

Austin, TX · On-site

$18.50 - $28.50/hr

Position Overview We are looking for a dependable and customer-focused Entry Level Customer Service Assistant to support attendee communications and client interactions for our events. The Customer ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... Serve as a primary point of contact for customers, providing support via phone, email, and live ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

Support internal departments with escalations and fulfillment issues This is an advanced support position that includes entry-level ATF compliance functions . You'll be part of the Customer ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

Support internal departments with escalations and fulfillment issues This is an advanced support position that includes entry-level ATF compliance functions . You'll be part of the Customer ...

Riot Platforms

IT Support Technician I

Austin, TX · On-site

$21.25 - $29.25/hr

About this role The IT Support Technician I is an entry-level technical support role responsible ... The IT Support Technician I must be adaptable, customer-focused, coachable, and capable of growing ...

Cadence

Application Engineer

Austin, TX · On-site

$74K - $137K/yr

... join our Customer Support Team's (CST) Rotational Program in San Jose, CA, Austin TX, Cary NC ... This is an entry level rotational position for STEM bachelor level graduates who have limited ...

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Entry Level Customer Support information

See Austin, TX salary details

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How much do entry level customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer support in Austin, TX is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Austin, TX?

The most popular types of Customer Support jobs in Austin, TX are:

What are popular job titles related to Entry Level Customer Support jobs in Austin, TX?

For Entry Level Customer Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Austin, TX look for?

The top searched job categories for Entry Level Customer Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Entry Level Customer Support jobs?

Cities near Austin, TX with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,173 per year, or $20.8 per hour.

Entry Level Customer Service Assistant

CryptoGex

Austin, TX • On-site

$18.50 - $28.50/hr

Full-time

Posted 5 days ago

Job description

About Us

At CryptoGex, we specialize in organizing innovative technology events, conferences, and brand activations. Our mission is to create engaging, high-quality experiences that connect brands with their audiences through well-executed live events.


Position Overview

We are looking for a dependable and customer-focused Entry Level Customer Service Assistant to support attendee communications and client interactions for our events.


The Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive experience before, during, and after events.


Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a timely manner
  • Assist attendees with registration issues and ticketing support
  • Handle and resolve customer concerns professionally and efficiently
  • Maintain records of customer interactions and feedback
  • Support on-site customer service during live events when needed
  • Follow company procedures and service standards
Qualifications
  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Problem-solving mindset with attention to detail
  • Ability to multitask in a fast-paced environment
Compensation & Benefits
  • Competitive hourly pay ($18.50 - $28.50/hour)
  • Health, dental, and vision insurance options
  • Paid time off and holidays
  • Career growth opportunities within events and operations
  • Training and development programs
  • Supportive team environment