Be Seen First
Austin, TX · On-site
$20 - $23.50/hr
As a Customer Experience Specialist at We Insure, you'll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound ...
Quick apply
Urgent
Be Seen First
Austin, TX · On-site
$20 - $23.50/hr
As a Customer Experience Specialist at We Insure, you'll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound ...
Urgent
$18.75 - $24.75/hr
Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...
$18.75 - $24.75/hr
Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...
Bastrop, TX · On-site
$18.75 - $24.75/hr
Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...
Bastrop, TX · On-site
$18.75 - $24.75/hr
Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...
$18.75 - $24.75/hr
Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...
Quick apply
$18.75 - $24.75/hr
Respond to customer inquiries via phone, chat, and email with clarity, empathy, and precision ... Willingness to work flexible US shift hours, including weekends, holidays, and on-call availability ...
$17.75 - $24/hr
You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...
$17.75 - $24/hr
You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...
$17.75 - $24/hr
You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...
Quick apply
$17.75 - $24/hr
You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...
Austin, TX · On-site
$17.75 - $24/hr
You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...
Austin, TX · On-site
$17.75 - $24/hr
You will provide an exceptional client experience to our investors through chat, email, and phone ... Investor Support Specialist through the tier 2 of our training program * Weekly coaching which ...
Austin, TX · Remote
$58K - $71K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Quick apply
Austin, TX · Remote
$58K - $71K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Austin, TX · Remote
$55K - $68K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Quick apply
Austin, TX · Remote
$55K - $68K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Austin, TX · Remote
$61K - $74K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Quick apply
Austin, TX · Remote
$61K - $74K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Austin, TX · Remote
Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental level ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...
Austin, TX · Remote
Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental level ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...
Austin, TX · Remote
Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental level ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...
Austin, TX · Remote
Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental level ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...
Austin, TX · Remote
Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental level ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...
Austin, TX · Remote
Some weekend overtime may be required The Technical Support Analyst (TSA) is a developmental level ... chat, etc. for questions of a technical nature. This role will occasionally require overtime ...
Austin, TX · On-site +1
... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...
Austin, TX · On-site +1
... chat, and ticketing systems. * Diagnose, troubleshoot, and resolve technical and application ... May be needed to participate in an on-call rotation, including occasional evenings, weekends, or ...
Austin, TX · Remote
$66K - $80K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Quick apply
Austin, TX · Remote
$66K - $80K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Austin, TX · Remote
$60K - $74K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Quick apply
Austin, TX · Remote
$60K - $74K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Austin, TX · Remote
$63K - $77K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Quick apply
Austin, TX · Remote
$63K - $77K/yr
Providing customer support and basic technical support via phone, live chat, ticketing systems, and ... weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per ...
Round Rock, TX · On-site
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on ... chat. You will analyze, troubleshoot and resolve technical issues for various types, including ...
Round Rock, TX · On-site
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on ... chat. You will analyze, troubleshoot and resolve technical issues for various types, including ...
$101K - $136K/yr
Support our enterprise API customers across email, chat, phone, and video conferencing, jumping in ... for weekend and holiday coverage. * Location: You are located in (or willing to relocate to) the ...
$101K - $136K/yr
Support our enterprise API customers across email, chat, phone, and video conferencing, jumping in ... for weekend and holiday coverage. * Location: You are located in (or willing to relocate to) the ...
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support ... chat. You will analyze, troubleshoot and resolve technical issues for various types, including ...
Round Rock, TX · On-site
$18 - $25/hr
Overview As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support ... chat. You will analyze, troubleshoot and resolve technical issues for various types, including ...
$14.30 - $17.03
14% of jobs
$18.46 is the 25th percentile. Wages below this are outliers.
$17.03 - $19.75
21% of jobs
$19.75 - $22.48
14% of jobs
The median wage is $22.64 / hr.
$22.48 - $25.21
18% of jobs
$27.07 is the 75th percentile. Wages above this are outliers.
$25.21 - $27.94
12% of jobs
$27.94 - $30.67
6% of jobs
$30.67 - $33.40
4% of jobs
$33.40 - $36.13
3% of jobs
$36.13 - $38.86
3% of jobs
$38.86 - $41.59
3% of jobs
$41.59 - $44.32
1% of jobs
$14
$25
$44
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
Urgent
$20 - $23.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Your Impact.
As a Customer Experience Specialist at We Insure, you’ll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You’ll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.
Position Details.
What You’ll Do.
What You’ll Bring.
Join a company that values passion, precision, and people. Apply today to start your career with We Insure.
Sourced by ZipRecruiter
11 - 50 Employees
Hollywood, FL, US
2008
