ZipRecruiter

Log In

1

Customer Support Associate Jobs in Dallas, TX (NOW HIRING)

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Associate This position is responsible for sales order entry, price verification, invoice discrepancy investigations, adhering to Control Distribution by territory and customer ...

New

MSD

Customer Support Associate

Irving, TX · On-site

$43K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a highly detail-oriented and proactive Customer Service & Order Management Associate to support both internal teams and external customers. This role is heavily focused on order entry ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and customer segment, managing service issues via phone, email or fax and providing inside sales support. The position requires exceptional attention to detail and strong communication skills.

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and customer segment, managing service issues via phone, email or fax and providing inside sales support. The position requires exceptional attention to detail and strong communication skills.

New

Dynatron Software

Support Operations Associate

Richardson, TX · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a remote-first company, we believe exceptional customer support is built through curiosity ... The Opportunity We're looking for an Operations Support Associate who genuinely enjoys solving ...

Alphabe Insight

Client Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

Client Support Associate Elevare Branding is a forward-thinking company dedicated to helping brands grow through strategic marketing, customer engagement, and innovative business solutions. Our team ...

Limitless East Marketing

Client Support Associate

Dallas, TX

$17.25 - $23.75/hr

... customer engagement, and innovative business solutions. Our team focuses on building strong ... Elevare Branding is seeking a Client Support Associate to join our team in Dallas, TX. This role is ...

Alphabe Insight Inc

Client Support Associate

Dallas, TX · On-site

$17.25 - $23.75/hr

... customer engagement, and innovative business solutions. Our team focuses on building strong ... Elevare Branding is seeking a Client Support Associate to join our team in Dallas, TX. This role is ...

Alphabe Insight

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

  • PTO

High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, client support, or administrative assistance. * Excellent communication and ...

All Points North

Client Support Associate

Keller, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other ...

New

Jobs for Humanity

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

High school diploma or equivalent (Associate's or Bachelor's degree preferred). * 1-2 years of experience in customer support, preferably in a property management or real estate environment. * Hands ...

All Points North

Client Support Associate

Fort Worth, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other ...

New

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

  • PTO

High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, client support, or administrative assistance. * Excellent communication and ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Dallas, TX

Customer Support Associate information

See Dallas, TX salary details

$11

$19

$28

How much do customer support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer support associate in Dallas, TX is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.84 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Dallas, TX?

The most popular types of Customer Support jobs in Dallas, TX are:

What are popular job titles related to Customer Support Associate jobs in Dallas, TX?

For Customer Support Associate jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Dallas, TX look for?

The top searched job categories for Customer Support Associate jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Support Associate jobs?

Cities near Dallas, TX with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,186 per year, or $19.8 per hour.

Customer Support Associate

American Gypsum

Dallas, TX • On-site

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Customer Support Associate

This position is responsible for sales order entry, price verification, invoice discrepancy investigations, adhering to Control Distribution by territory and customer segment, managing service issues via phone, email or fax and providing inside sales support. The position requires exceptional attention to detail and strong communication skills.

Regular duties include:

  • Enter sales orders quickly and efficiently
  • Control distribution management, awareness and implementation along with daily audits on orders entered
  • Establish strong relationships with assigned customers, including daily communication, ship schedule distribution, and other customer requests
  • Establish strong working relationships with outside sales force
  • Maintain strong communications with team members. Must be flexible with workloads, work hours, market conditions and serving as back-up for team members.
  • Maintain strong communication with all other internal departments
  • Manage and research all discrepancies with extensive knowledge of internal software, documents and procedures within the allowed timeframe
  • Filing
  • Perform additional duties as assigned

Minimum qualifications include:

  • High school diploma or GED desired
  • 1 to 3 years experience in call center or customer service
  • Advanced computer skills to include Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills
  • Strong focus on problem solving and analytical skills
  • Ability to multitask
  • Strong work ethic
  • Must be well organized and work well in a team environment
  • Must be self-motivated, display accountability and work with minimal supervision

Essential functions include:

  • Proficient oral and written skills
  • Exercises sound judgment within assigned responsibilities
  • Manage multiple tasks in a fast-paced environment
  • Presents professional and personable image with a positive attitude
  • Must be able to sit for prolonged periods of time. Must have manual dexterity to type on a computer keyboard.
  • Continued hand/wrist motion is required to operate computer and office machinery
  • Must be able to read papers and reports without assistance
  • The ability to bend and twist is required for filing
  • Occasional lifting of up to 25 pounds

Working conditions include:

  • Regular, full predictable attendance in the office is an essential function of the job
  • Must have reliable in-home internet service
  • Monday – Friday vary from 6:00 a.m. – 5:00 p.m.; 8-hr shifts. Must have ability to change shifts as needed to meet operational needs.
  • Occasional evening or weekend work may be required to fulfill assigned duties

Benefits offered on your first day include:

  • Medical
  • Telemedicine
  • Health Advocate Service
  • Dental & Orthodontics
  • Vision
  • FSA Medical & Dependent Care
  • Paid Parental Leave
  • Tuition Reimbursement
  • Employee Assistance Program
  • Wellness Incentive Bonus Program
  • Life and AD&D
  • Short-Term and Long-Term Disability
  • Paid Vacation
  • Paid Holidays
  • 401(k)

Apply