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Customer Support Associate Jobs in Dallas, TX (NOW HIRING)

Support Associate

Dallas, TX · On-site

$16.75 - $21.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...

Insurance Support Associate Join a fast-growing, multi-carrier insurance service team supporting ... Prior experience in customer service, insurance, or financial services. * Familiarity with home and ...

Dealer Support Associate

Plano, TX · On-site

$16.25 - $21/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Dealer Support Associate

Plano, TX · On-site

$16.25 - $21.25/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Dealer Support Associate

Plano, TX · On-site

$16.25 - $21.25/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Dealer Support Associate

Plano, TX · On-site

$47K - $71K/yr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Dealer Support Associate

Plano, TX

$16 - $20.50/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international ... Associate or Bachelor's degree in Business Administration, Supply Chain, Aviation Management, or ...

Customer Support Representative

Arlington, TX · On-site

$14.50 - $19.50/hr

... associates in Mississippi * Sutter Street Manufacturing upholstery factories located in North ... Apply one call resolution for customer escalated matters and support dedicated customer email boxes

Customer Support Representative

Arlington, TX · On-site

$14.50 - $19.50/hr

... associates in Mississippi * Sutter Street Manufacturing upholstery factories located in North ... Apply one call resolution for customer escalated matters and support dedicated customer email boxes

Support Associate - Soma

Arlington, TX · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Southlake, TX · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Southlake, TX · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Support Associate - Soma

Dallas, TX · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Showing results 21-40

Customer Support Associate information

See Dallas, TX salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer support associate in Dallas, TX is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Dallas, TX? The most popular types of Customer Support jobs in Dallas, TX are:
What are popular job titles related to Customer Support Associate jobs in Dallas, TX? For Customer Support Associate jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Dallas, TX look for? The top searched job categories for Customer Support Associate jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Customer Support Associate jobs? Cities near Dallas, TX with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $37,906 per year, or $18.2 per hour.

Full-time

Re-posted 16 days ago


Job description

Office Support Associate

Apply now Job no: 513627
Work type: Staff
Location: Denton
Categories: Administrative/Office Support

Title: Office Support Associate

Employee Classification: Office Support Associate

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-College of Engineering

Department: UNT-Computer Science & Engineering-130310

Job Location: Denton

Salary: 31724.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
 
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
 
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
 

Department Summary

The Department of Computer Science and Engineering supports students and faculty in their studies and research at the University of North Texas.

Position Overview

The Computer Science Engineering Department at the University of North Texas is seeking to hire an Office Support Associate to join our team. Responsibilities of the position include, but are not limited to: Acts as Departmental Outreach Personnel on Social Media Accounts and during summer camps. Assist and support departmental accreditation efforts. Prepares, formats and posts monthly newsletter. Communicates with Industrial Advisory Board members. Communicates and assists with student scholarship and outstanding student awards. Assists with data reporting. Provides administrative support to chair, faculty, and other administrative staff. Completes department travel processing and purchasing, as needed. Completes other duties as assigned.

Minimum Qualifications

High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Knowledge, Skills and Abilities

Advanced customer service skills. Knowledge of Microsoft Office. Knowledge of accounting/budgeting procedures. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize multiple programs and assignments effectively. Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness. Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Excellent written and verbal communication skills. Excellent interpersonal skills and experience working with students. Experience providing support for event planning and special projects, including scheduling meetings, conference rooms, etc. Experiencing putting together newsletters or other regular communication reports.

Job Duties

  • Accurately evaluating and logging documents for record retention. 
  • Responsible for inventory of assets supporting instruction of students and accurate reporting to department purchasing agent. 
  • Provides information for students and other stakeholders for assigned program/service and related services, programs and resources to ensure needs are met. Assist with Teaching Faculty/Teaching Fellows in daily operations. 
  • Determines work procedures and methods in accordance with standard trade practices and departmental standards. Responsible for operations of the HELP Lab to ensure that each station is ready and that signage is posted at the beginning of each semester. 
  • Monitoring and following through on assigned administrative processes/activities. 
  • Responsible to complete data entry in spreadsheets after applications have been processed by department processing team and for scanning files for conversion to digital storage. 
  • Assists with a variety of logistics including special events, assists with the collection of data and analysis, the preparation of materials for meetings and conferences, and provide assistance to the completion of reports. 

Physical Requirements

  • Communicating with others to exchange information.
  • Lifting and Moving objects up to 20 pounds.
  • Moving self in various positions to perform tasks in tight and confined spaces.
  • Moving self in various positions to perform tasks in tight and confined spaces.
  • Sedentary work that primarily involves sitting/standing.
  • Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

  • No adverse environmental conditions expected.

Work Schedule

8:00am - 5:00pm, Monday - Friday

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

Advertised: 30 Mar 2026 Central Daylight Time
Applications close:

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