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Entry Level Customer Support Jobs in Houston, TX

Project Nia Inc

Entry Level Sales Trainee

Kingwood, TX · On-site

Project Nia Inc is rapidly expanding! We're currently hiring for an entry level position and ... Provide customer support * Upgrade current customers as well as acquire new customers We find that ...

Project Nia Inc

Entry Level Sales Trainee

Kingwood, TX · On-site

Project Nia Inc is rapidly expanding! We're currently hiring for an entry level position and ... Provide customer support * Upgrade current customers as well as acquire new customers We find that ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Houston, TX

Entry Level Customer Support information

See Houston, TX salary details

$10

$19

$29

How much do entry level customer support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer support in Houston, TX is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.26 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Houston, TX?

The most popular types of Customer Support jobs in Houston, TX are:

What are popular job titles related to Entry Level Customer Support jobs in Houston, TX?

For Entry Level Customer Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Houston, TX look for?

The top searched job categories for Entry Level Customer Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Customer Support jobs?

Cities near Houston, TX with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,595 per year, or $20 per hour.

Entry Level Customer Service Representative

Apex Homes

Houston, TX • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 9 days ago

Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Package Details

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