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Entry Level Customer Support Jobs in Houston, TX

TWST Events

Customer Support Specialist

Houston, TX · On-site

$20 - $25/hr

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the ... This entry level role will own the intake, triage, classification, and routing of all inbound ...

Crush Innovations

Be Seen First

Customer Sales Assistant

Houston, TX · On-site

$1.3K - $1.6K/wk

Our company hiring an outgoing and motivated Entry Level Customer Sales Assistant to join our ... The Customer Sales Assistant will help support local marketing campaigns, promotional initiatives ...

Frasca International

Client Services Representative

Houston, TX · On-site

$15.25 - $20.75/hr

May be responsible for training entry level Customer Support teammates. Minimum Education: Associate degree (AA) from a two-year college or technical school preferred. Minimum Experience: One to two ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Houston, TX

Entry Level Customer Support information

See Houston, TX salary details

$10

$19

$29

How much do entry level customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level customer support in Houston, TX is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.26 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Houston, TX?

The most popular types of Customer Support jobs in Houston, TX are:

What are popular job titles related to Entry Level Customer Support jobs in Houston, TX?

For Entry Level Customer Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Houston, TX look for?

The top searched job categories for Entry Level Customer Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Customer Support jobs?

Cities near Houston, TX with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,595 per year, or $20 per hour.

Entry Level Customer Service Assistant

Talent Haven HR

Houston, TX

$16.50 - $22.75/hr

Full-time

Posted 3 days ago

New

Job description

Position Overview

We are looking for an Entry Level Customer Service Assistant to support customers and the office team with day-to-day inquiries and administrative tasks. This position is a good opportunity for someone looking to build experience in customer service and professional communication.

Key Responsibilities
  • Assist customers with general questions and requests
  • Help schedule and confirm appointments
  • Follow up on customer requests as needed
  • Maintain organized records and documentation
  • Provide a friendly and professional customer experience
Qualifications
  • Strong communication and interpersonal skills
  • Friendly and professional attitude
  • Basic computer skills
  • Good organization and attention to detail
  • Ability to learn new processes and systems
  • Reliable and punctual