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Customer Support Associate Jobs in Georgia (NOW HIRING)

Arrow Electronics

Customer Support Associate

Alpharetta, GA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Support Associate Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.

Arrow ECS

Customer Support Associate

Alpharetta, GA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Support Associate Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

Uniform Advantage

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

Uniform Advantage

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Team Member The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound ...

AYS

Client Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Client Support Associate We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Support Associate. In this role, you will be responsible for ...

Biz Voice Boost

Client Support Associate

Atlanta, GA · On-site

$39K - $43K/yr

Provide outstanding customer support through professional and courteous communication. * Respond to client inquiries and resolve concerns efficiently. * Build and maintain positive relationships with ...

Alphabe Insight

Client Support Associate

Atlanta, GA · On-site

$37K - $41K/yr

Client Support Associate At Entertainment Travel Associates, we create memorable experiences by ... Resolve customer concerns with efficiency and a customer-focused approach. * Maintain accurate ...

Alphabe Insight Inc

Client Support Associate

Atlanta, GA · On-site

$37K - $41K/yr

Entertainment Travel Associates is seeking a motivated and detail-oriented Client Support Associate ... Resolve customer concerns with efficiency and a customer-focused approach. * Maintain accurate ...

Thruway

Customer Service and Support Associate

Peachtree Corners, GA · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service And Support Associate Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 ...

QGenda

Customer Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support * Ability to follow protocols and policies as defined by QGenda and CX Leadership Not ...

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support * Ability to follow protocols and policies as defined by QGenda and CX Leadership Not ...

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Customer Support Associate information

See Georgia salary details

$10

$16

$23

How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in Georgia is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Georgia? The most popular types of Customer Support jobs in Georgia are:
What are popular job titles related to Customer Support Associate jobs in Georgia? For Customer Support Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Georgia look for? The top searched job categories for Customer Support Associate jobs in Georgia are:
What cities in Georgia are hiring for Customer Support Associate jobs? Cities in Georgia with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,155 per year, or $16.9 per hour.

Customer Support Associate

Arrow Electronics

Alpharetta, GA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Arrow Electronics rating

7.7

Company rating: 7.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Position:
Customer Support Associate
Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.
Join our team as a Customer Support Associate at our Alpharetta branch!
What You'll Be Doing:
  • Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.
  • Backlog Management. Responsible for the Order to Invoice Process including but not limited to: managing on-time delivery, customer scorecards, adjusting customer contract request dates in accordance with Federal Regulations, expediting to meet need dates, etc.
  • Support sales team with direct customer contact for Quality assurance processes. Providing first point of escalation after initial set of expedites. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert's, Quality, etc.) and correct post-delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc.) while working origin of any SMI (Slow Moving Inventory) and Sludge.
  • Laison between customer, Inside Sales, and suppliers. This requires customer-facing activities including attending customer calls to review critical item status and escalations on issues with follow-through to resolution.
  • Collaboration with internal personnel to include Asset, Field Sales, Quality, Transportation, and Inside Sales.

What We Are Looking For:
  • Typically requires a 2-year degree or 2-4 years of experience.
  • Intermediate Excel skills required
  • Strong communication skills (written, verbal, listening)
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Proficiency in ERP systems and related tools.
  • Skilled in problem-solving, escalation management, and assertive communication.
  • Collaborative mindset with the ability to work across multiple departments.

Work Arrangement:
  • Hybrid: 3 days in office/2days work from home

What's In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!

Hiring Range/Hourly Rate:
$20 -$25/hour
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).
Location:
US-GA-Alpharetta, Georgia (Sanct)
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

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