ZipRecruiter

Log In

1

Customer Support Associate Jobs in Cordele, GA (NOW HIRING)

Helena Industries

Operations IT Support Associate

Cordele, GA

$14.50 - $18.75/hr

Provides excellent customer service to all internal and external customers. * Other work-related ... Helena supports individuals with disabilities, and reasonable accommodations may be made to enable ...

New

Home Depot

Store Support

Cordele, GA · On-site

$12.75 - $16/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Cordele, GA

$12.75 - $16/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Dollartree

Customer Service Associate

Ashburn, GA · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate

Ashburn, GA · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Rochelle, GA · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Vienna, GA · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Vienna, GA · On-site

$12.75 - $17.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Leesburg, GA · On-site

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Cordele, GA · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Cordele, GA · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Cordele, GA · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Leesburg, GA · On-site

$11.75 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Sylvester, GA · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate I

Sylvester, GA · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Unadilla, GA · On-site

$12.75 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Leesburg, GA · On-site

$11.75 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollartree

Customer Service Associate I

Rochelle, GA · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Cordele, GA

Customer Support Associate information

See Cordele, GA salary details

$10

$16

$24

How much do customer support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support associate in Cordele, GA is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.57 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What cities near Cordele, GA are hiring for Customer Support Associate jobs?

Cities near Cordele, GA with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Cordele, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,285 per year, or $17 per hour.

Operations IT Support Associate

Helena Agri-Enterprises LLC

Cordele, GA • On-site

$14.50 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

WHO WE ARE
This position is with the manufacturing group which operates under the name Helena Industries or HI. HI has provided formulations and packaging solutions for companies around the world for over 60 years. As one of the largest chemical toll manufacturer's and service companies in the U.S., we set the bar for the industry in ensuring the safety of our clients' technology, brand and assets with integrity and pride.
ABOUT THE JOB
The Operations IT Support Specialist for Helena Industries maintains the plant's IT responsibilities in collaboration with the Helena corporate IT team.
WHAT YOUR DAY WILL LOOK LIKE
  • Assesses and analyzes problems, fully understands functionality, makes decisions based on research, performs testing in the test environment and provides documentation for team collaboration.
  • Keeps up with system software profiles and custom responsibilities throughout the plant.
  • Researches, analyzes and resolves system and interface issues.
  • Works with all employees regarding any computer, network, functionality or access issues prior to the submission of help desk tickets.
  • Follows all IT change control processes before making any changes to a production environment.
  • Works with continuous improvement teams to determine if processes need to be revised, makes recommendations if needed, and implements necessary changes for future support needs.
  • Maintains and administers all network equipment throughout the plant with HAE IT guidance.
  • Monitors manufacturing networks, servers and works with vendors to implement manufacturing related software (i.e. OEE and factory talk, vorne, cameras, etc.)
  • Manages and services plant time clocks and coordinates with vendor to open, track and resolve tickets.
  • Maintains S/W and H/W - handhelds/scan guns and printers.
  • Collects, organizes, visualizes and assimilates data in order to recognize patterns, draw conclusions and formulate solutions concerning the collection and distribution of data.
  • May be required to operate a company vehicle.
  • Provides excellent customer service to all internal and external customers.
  • Other work-related duties as assigned by leader.
  • Reliable and regular attendance is required.
  • Follows all company policies and procedures.

EDUCATION & EXPERIENCE
  • High school diploma is required.
  • One year of experience working in a business office technology environment is required.

SKILLS & QUALIFICATIONS
  • Familiar with virtual technologies is required.
  • Judgment and problem-solving skills.
  • Working knowledge of software packages, including enterprise business systems, Microsoft Office and business intelligence reporting tools is required.
  • Customer service skills
  • Sets priorities and simultaneously works on multiple tasks.
  • Works in a team-oriented collaborative environment.
  • Travel by various means to plants approximately two weeks per year is required.
  • Works independently and provides updates on tasks.
  • Attends CI training classes provided by the company is required.
  • Follows HAE IT privacy and security protocols.
  • Valid U.S. driver's license is required and must meet all company requirements to drive a Helena vehicle.
  • Ability to read, write and speak in English is required.
  • Communicating in Spanish is a valuable skill at Helena.

Successful completion of a drug test and background check is required for all positions at Helena.
WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB
At Helena, safety is our highest priority. We seek out extensive safety measures and put them in place to minimize exposure to anything that could be potentially harmful to our employees.
The work environment for this position will be in an office setting and in a typical plant/warehouse environment where the noise level is usually moderate to loud. In this position, you will regularly work near moving equipment/mechanical parts and could be exposed to fumes, airborne particles, chemical and biological hazards, vibrations and a risk of electrical shock.
This position requires you to use your hands for many different tasks and to talk, hear, walk, sit, stand, (8 hours a day or more), lifting, carrying, pushing or pulling (up to and including 50lbs or more), reaching overhead (up to and including 25lbs), climbing, gripping, grasping and twisting using hands and wrists, bending and stooping for long periods of time, working below knee levels for short periods of time and working above shoulder level for short periods.
BENEFITS AT HELENA
  • Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
  • Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
  • Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
  • Three-year vesting on company-match with 1,000 hours of service.
  • Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
  • Employees are eligible for paid-time off and holiday pay.
  • This position is eligible for overtime pay.
  • Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
  • Free Short & Long-Term Disability.
  • Up to four weeks of paid Parental Leave.
  • Education Assistance.
  • And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.
STAY CONNECTED TO HELENA!
Follow us on social @HelenaCareers or visit us at helenacareers.com.
Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.

Apply