ZipRecruiter

Log In

1

Customer Support Associate Jobs in Georgia (NOW HIRING)

IPRO INC

Customer Support Technician I

Calhoun, GA · On-site

$16 - $21.75/hr

The Customer Support Technician I plays a critical role in delivering exceptional technical ... Associate degree or higher in Information Technology, Computer Science, or related field.

Chico's FAS

Support Associate - Soma

Snellville, GA · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Atlanta, GA · On-site

$16.75 - $21.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Atlanta, GA · On-site

$16.25 - $21.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Chico's

Augusta, GA · On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Center, GA · On-site

$14.75 - $19.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Buford, GA · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Cumming, GA · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Roswell, GA · On-site

$15.75 - $20.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Roswell, GA

$15.75 - $20.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Peachtree City, GA · On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Snellville, GA · On-site

$14.75 - $19/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Norcross, GA · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Augusta, GA · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Soma

Augusta, GA

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Dawsonville, GA · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Columbus, GA · On-site

$13.50 - $17.25/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Macon, GA · On-site

$16.25 - $21/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Columbus, GA · On-site

$15.25 - $19.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Soma

Marietta, GA · On-site

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Georgia

Customer Support Associate information

See Georgia salary details

$10

$16

$23

How much do customer support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support associate in Georgia is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.47 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Georgia?

The most popular types of Customer Support jobs in Georgia are:

What are popular job titles related to Customer Support Associate jobs in Georgia?

For Customer Support Associate jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Georgia look for?

The top searched job categories for Customer Support Associate jobs in Georgia are:

What cities in Georgia are hiring for Customer Support Associate jobs?

Cities in Georgia with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,155 per year, or $16.9 per hour.

Customer Support Technician I

IPRO INC

Calhoun, GA • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, or chat, providing clear and accurate technical support.

  • Diagnose and troubleshoot hardware, software, and network issues related to company products and services.

  • Document all customer interactions, technical issues, and resolutions accurately in the support ticketing system.

Job description

About Company:

iPro Inc/Novarad South is a privately held Enterprise Imaging software company located in Calhoun Georgia.  Since 1998, iPro Inc/ Novarad South has been delivering expert imaging technology, specializing in PACS replacements, integrations, and secure hosting solutions that keep radiology operations running efficiently and reliably.

iPro Inc/Novarad Health provides equal employment opportunities to all employees and applicants for employment.  Benefits offered are Medical, Dental, Vision insurance, Disability Insurance 401(k), paid sick time and paid vacation 

Please visit our website https://novaradsouth.ipro-inc.com/ for more information about our company and products provided.

About the Role:

The Customer Support Technician I plays a critical role in delivering exceptional technical assistance and customer service within the professional, scientific, and technical services industry. This position is responsible for resolving customer inquiries and technical issues efficiently, ensuring customer satisfaction and retention. The role involves diagnosing problems, providing step-by-step solutions, and escalating complex issues to higher-level support when necessary. The technician will collaborate closely with cross-functional teams to improve product knowledge and support processes. Ultimately, this position contributes to maintaining the company’s reputation for reliable and responsive customer support across the United States.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Basic understanding of computer systems, software, and networking concepts.
  • Excellent verbal and written communication skills.
  • Ability to troubleshoot technical issues and provide clear instructions to customers.
  • Customer service experience or demonstrated ability to handle customer interactions professionally.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Experience with ticketing systems and remote support tools.
  • Familiarity with professional, scientific, or technical service environments.
  • Certifications such as CompTIA A+ or Network+.
  • Bilingual abilities or additional language skills.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, or chat, providing clear and accurate technical support.
  • Diagnose and troubleshoot hardware, software, and network issues related to company products and services.
  • Document all customer interactions, technical issues, and resolutions accurately in the support ticketing system.
  • Collaborate with engineering and product teams to escalate and resolve complex technical problems.
  • Assist in creating and updating support documentation and knowledge base articles to enhance customer self-service options.
  • Participate in ongoing training to stay current with product updates, industry trends, and customer service best practices.

Skills:

The required skills enable the technician to effectively communicate with customers, understand their technical issues, and provide timely solutions, which is essential for daily support interactions. Troubleshooting skills are applied to identify root causes of problems and guide customers through resolution steps, ensuring minimal disruption to their operations. Documentation skills are critical for maintaining accurate records of customer issues and solutions, facilitating knowledge sharing and continuous improvement. Preferred skills such as familiarity with ticketing systems and certifications enhance the technician’s ability to manage support workflows efficiently and handle more complex technical challenges. Additionally, strong interpersonal skills foster positive customer relationships and teamwork within the support department.