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Entry Level Customer Support Jobs in Georgia (NOW HIRING)

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Medical Device Customer Support Technician

Alpharetta, GA · On-site

$55K - $64K/yr

We are seeking an entry-level Medical Device Customer Support Technician to serve as the first point of contact for customer service and technical support inquiries. In this role, you will handle ...

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Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Georgia? The most popular types of Customer Support jobs in Georgia are:
What are popular job titles related to Entry Level Customer Support jobs in Georgia? For Entry Level Customer Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Georgia look for? The top searched job categories for Entry Level Customer Support jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Customer Support jobs? Cities in Georgia with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Entry Level Customer Service Associate

TKO Management, Inc

Watkinsville, GA • On-site

$750 - $1.2K/wk

Full-time

Re-posted 21 days ago

Job description

TKO Management is seeking Entry Level Customer Service Associates to support our growing team just outside downtown Athens, GA. This is an excellent opportunity for individuals looking to launch a career in customer service, retail support, sales, or client relations with hands-on training and a positive team environment.

In this role, you will represent client brands in a retail setting, provide customer support, and assist with new customer acquisition. If you enjoy working with people, have strong communication skills, and are ready to step outside your comfort zone, we want to hear from you.


Key Responsibilities:

  • Engage directly with customers to provide quality customer service and support.
  • Stay current on client products, services, and industry updates.
  • Build and maintain positive customer relationships.
  • Assist in generating new customer leads and supporting sales initiatives.
  • Represent client brands professionally within a retail or customer-facing environment.
  • Communicate with existing and potential customers to support new business growth (face-to-face).


Qualifications:

  • Strong communication and interpersonal skills
  • Competitive, motivated, and goal-driven mindset.
  • Customer-focused with strong problem-solving abilities.
  • Experience in customer service, retail, hospitality, restaurant industry, bartending, military, or brand representation is a plus (not required).
  • Reliable form of transportation; this is a fully in-person position.
  • Must be comfortable working in a fast-paced, team-oriented environment.


Perks & Benefits:

  • Supportive, upbeat team atmosphere
  • Paid training.
  • Growing professional network.
  • Opportunities for growth and internal advancement