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Weekend Customer Support Jobs in Georgia (NOW HIRING)

Naturals2Go

Customer Support Specialist

Savannah, GA · On-site

$47K/yr

Customer Support Specialist I (Tier 1) Job Type: Full-Time Location: Savannah - Hybrid Pay: $47,500 About Us We are a growing technology company serving the unattended retail and vending industry.

Naturals2Go

Customer Support Specialist

Savannah, GA · On-site

$47K/yr

Customer Support Specialist I (Tier 1) Job Type: Full-Time Location: Savannah - Hybrid Pay: $47,500 About Us We are a growing technology company serving the unattended retail and vending industry.

Alphabe Insight

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

Customer Support Assistant Blue Print Out is a forward-thinking organization dedicated to delivering exceptional business solutions and operational excellence. Our mission is to develop high ...

Siemens

Customer Support Coordinator

Peachtree Corners, GA · On-site

$33K - $62K/yr

Customer Support Coordinator Locations: Peachtree Corners, GA, Harleysville, PA, Rolling Meadows, IL Are you looking for a company that empowers talent? Here at Siemens, we take pride in enabling ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving ...

ULINE

Customer Support Specialist

Jefferson, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Braselton, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Gainesville, GA

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Braselton, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Athens, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Buford, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Jefferson, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Gainesville, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

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Showing results 1-20

All JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Georgia

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Georgia? The most popular types of Customer Support jobs in Georgia are:
What are popular job titles related to Weekend Customer Support jobs in Georgia? For Weekend Customer Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Georgia look for? The top searched job categories for Weekend Customer Support jobs in Georgia are:
What cities in Georgia are hiring for Weekend Customer Support jobs? Cities in Georgia with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Georgia as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.
Customer Support

Customer Support

VERO BIOTECH INC

Sandy Springs, GA

Full-time

Posted 5 days ago

Job description

The Customer Support Data Specialist is responsible for supporting complaint intake, quality documentation, and order processing activities. This role ensures accurate data entry, timely follow-up on quality-related tasks, and effective coordination across field operations and internal systems. 

The position plays a key role in maintaining data integrity across multiple systems while supporting both customer service and quality workflows.

This position follows a schedule of four 10-hour shifts per week.
 

Essential Duties and Responsibilities

Complaint Intake & Quality Support

  • Transcribe recorded support line calls into the Quality database using AI-assisted tools
  • Enter, track, and assign follow-up tasks related to Product Quality Complaints
  • Monitor and follow up on overdue complaint-related tasks with field teams
  • Track and manage documentation related to field activities and quality events

Order Processing & Coordination

  • Process customer orders in NetSuite
  • Coordinate deliveries with Field Operations and third-party delivery partners
  • Support execution of order fulfillment and ensure timely communication across teams

Documentation & System Support

  • Track software upgrade paperwork and other documentation related to field activities
  • Process installation checklists by confirming submission and linking records within ERP systems
  • Maintain accurate and organized records across systems (Quality, CRM, and ERP)

Operational Support

  • Provide on-call support for emergency orders during nights/weekends (1–2 weeks per month)

Qualifications

  • High School diploma or GED
  • Basic typing and data entry skills
  • Familiarity with Microsoft Office (Excel, Word, Outlook)
  • Ability to work in a standard office environment
  • Strong attention to detail and ability to manage multiple tasks
  • Familiarity with NetSuite and/or Salesforce a plus

Supervisory Responsibilities

  • None

Competencies

  • Attention to detail and accuracy
  • Ability to follow defined processes
  • Strong organizational and tracking skills
  • Effective internal communication and coordination
  • Reliable and consistent task execution

Physical Demands and Work Environment 

  • Standard office and laboratory environment.
  • After-hours and weekend support required (on-call rotation)
  • Option to work Monday to Friday, Wednesday to Sunday, or Thursday to Monday

Apply