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Weekend Customer Support Jobs in Georgia (NOW HIRING)

NCR Atleos

Customer Support Agent

Peachtree City, GA · Hybrid

$17.50 - $23.25/hr

Rotate every other weekend 7a-3pm** **Must be flexible for team vacations/sick days** Key Areas of Responsibility: * Receive and create service requests using customer information (including thorough ...

NCR Atleos

Customer Support Agent

Peachtree City, GA · On-site

$17.50 - $23.25/hr

Rotate every other weekend 7a-3pm** **Must be flexible for team vacations/sick days** Key Areas of Responsibility: * Receive and create service requests using customer information (including thorough ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

We are seeking a highly organized and customer-focused Customer Support Assistant to join our growing team in Atlanta. In this role, you will assist clients by providing clear information, resolving ...

ULINE

Customer Support Specialist

Braselton, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Buford, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Athens, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Gainesville, GA

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Athens, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Braselton, GA

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Jefferson, GA

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Gainesville, GA · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

ULINE

Customer Support Specialist

Braselton, GA · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Georgia

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a Weekend Customer Support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a Weekend Customer Support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.
What are the most commonly searched types of Customer Support jobs in Georgia? The most popular types of Customer Support jobs in Georgia are:
What are popular job titles related to Weekend Customer Support jobs in Georgia? For Weekend Customer Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Support jobs in Georgia look for? The top searched job categories for Weekend Customer Support jobs in Georgia are:
What cities in Georgia are hiring for Weekend Customer Support jobs? Cities in Georgia with the most Weekend Customer Support job openings:
Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Georgia as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Customer Support Coordinator

Customer Support Coordinator

Trenton Systems, Inc.

Lawrenceville, GA • On-site

$16.25 - $20.50/hr

Full-time

Posted 8 days ago

Job description

Position Summary
The Customer Support Coordinator serves as the primary point of contact for customers regarding Return Material Authorizations (RMAs), repair status updates, and repair quotations. This role acts as the liaison between customers, the internal repair team and the Customer Support Team ensuring timely communication, accurate information flow, and a high level of customer satisfaction throughout the repair process.
Essential Duties & Responsibilities
  • Serve as the primary customer contact for all RMA-related inquiries.
  • Respond to customer questions regarding repair status, turnaround times, and warranty coverage.
  • Provide proactive updates to customers throughout the repair process.
  • Respond to customer requests via phone, email, and other communication channels.
  • Address customer concerns and escalate issues as necessary to ensure prompt resolution.
  • Maintain professional and positive customer relationships through effective communication.
  • Review repair evaluations and prepare repair quotations for customers.
  • Communicate repair costs, scope of work, and turnaround expectations.
  • Obtain customer approval for repair quotations and document authorizations.
  • Coordinate with customers regarding quote revisions, declines, and alternative options.
  • Track outstanding quotations and follow up as needed to secure customer decisions.
  • Maintain RMA and Customer Support records
  • Ensure compliance with company procedures and documentation requirements.
  • Support continuous improvement initiatives related to customer service and repair operations.
  • Support the Customer Support Manager and Team by monitoring customer tickets to ensure they have been assigned, acknowledged and are being addressed or resolved in a timely manner.
  • Collaborate with shipping, operations, and quality teams to ensure smooth workflow execution.
  • Support metric and KPI reporting

Requirements
Education
  • Associate or bachelor's degree preferred; equivalent experience accepted.

Experience
  • 2+ years of customer service, customer support, repair coordination, or related experience.
  • Experience in an electronics manufacturing environment

Knowledge, Skills & Abilities
  • Strong ability to work independently with minimal supervision.
  • Strong verbal and written communication skills
  • Strong organizational and multitasking skills.
  • Experience managing RMAs, service orders, or repair processes preferred.
  • Proficiency with ERP, CRM, or service management systems.
  • Strong attention to detail and problem-solving abilities.
  • Ability to work effectively with both customers and cross-functional teams.
  • Experience using Microsoft Excel, Word and PowerPoint

Apply