ZipRecruiter

Log In

1

Weekend Customer Support Jobs in Georgia (NOW HIRING)

Colony Bank

Customer Support Specialist

Thomasville, GA · On-site

$14.50 - $19.75/hr

To handle incoming Support Center telephone calls, live online chats and emails, both internal and external, and provide customer support for account inquiries, internet banking, mobile banking ...

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

QGenda

Customer Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely ...

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

Colony Bank

Customer Support Specialist

Thomasville, GA

$14.50 - $19.75/hr

To handle incoming Support Center telephone calls, live online chats and emails, both internal and external, and provide customer support for account inquiries, internet banking, mobile banking ...

PerLuxe Travels

Customer Support Executive

Atlanta, GA · On-site +1

In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the comfort of your own home. Responsibilities: ∙ Responding to client inquiries with ...

Adams Keegan

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service ...

HVW Recruiting

Customer Support Specialist 2

Augusta, GA · Remote

$24K - $32K/yr

Help customers with questions, concerns, and support * Accurately input customer information into ... Flexible schedule availability, including evenings/weekends (set your own schedule) Technology ...

UP Entertainment

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

The Customer Experience Representative is responsible for providing customer support for the UP Entertainment Streaming and Linear Services - ensuring customers receive an UPLIFTING and best in class ...

UP Entertainment

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

The Customer Experience Representative is responsible for providing customer support for the UP Entertainment Streaming and Linear Services - ensuring customers receive an uplifting and best in class ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Georgia

Weekend Customer Support information

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What are the most commonly searched types of Customer Support jobs in Georgia?

The most popular types of Customer Support jobs in Georgia are:

What are popular job titles related to Weekend Customer Support jobs in Georgia?

For Weekend Customer Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Georgia look for?

The top searched job categories for Weekend Customer Support jobs in Georgia are:

What cities in Georgia are hiring for Weekend Customer Support jobs?

Cities in Georgia with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you
Infographic showing various Weekend Customer Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Specialist

Colony Bank

Thomasville, GA • On-site

$14.50 - $19.75/hr

Full-time

Posted 25 days ago

Job description

Description
Are you looking for a rewarding career? Then you've come to the right place. At Colony Bank, we have over 500 engaged team members who are part of high performing teams that are empowered to serve our customers. We are passionate about serving our customers and delivering solutions.
At Colony Bank, we Make It Easy! Make It Fun! Make It Happen!
Position Purpose:
To handle incoming Support Center telephone calls, live online chats and emails, both internal and external, and provide customer support for account inquiries, internet banking, mobile banking, debit cards, bill pay, remote deposit, overdraft protection and eStatements. In addition to Call Center responsibilities, the position will cross train on Universal Banker responsibilities in the Banking Center; with the intent to become a Banking Center team member.
Work Location: Thomasville, GA
Essential Functions and Basic Duties:
1. Answer all incoming customer calls, internal and external.
2. Route all calls to appropriate departments if not able to assist customer directly.
3. Perform necessary functions within capabilities to resolve issues/problems for customer's call:
a. Reset passwords/PINs for appropriate applications/systems
b. Research transactions
c. Maintenance access to appropriate applications/systems
d. Order replacement debit cards; close/block cards reported lost or stolen; assist with activating and/changing PINs
e. Provide customers with instructions and tutorials for appropriate applications/systems
f. Grant and delete employee access to applications/systems as necessary
4. Routinely check the queue for calls holding or calls left on the message system.
5. Assist branch personnel with maintenance and complex problems for resolution.
6. Monitor daily reports, balances and activity.
7. Document all calls into the work order application or other appropriate system(s).
8. Provide input and support all management decisions.
9. Complies with all bank and personnel policies and procedures including but not limited to policies and procedures regarding the Bank Secrecy Act.
10. Complete periodic training provided and/or required by Colony including but not limited to BSA training within required time frames assigned.
11. Other duties as assigned.
Qualifications:
Education:
1. High school diploma or equivalent required.
2. Certification in Microsoft or other computer applications a plus.
Experience:
1. Minimum two years previous experience as customer service representative.
2. Prior experience with online banking, bill pay, debit card and/or electronic statement systems preferred.
Knowledge:
1. Knowledge of the Microsoft Windows operating system required.
2. Ability to work with and learn computers, software and phone systems.
3. Thorough knowledge of bank products and services.
Skills/Abilities:
1. Excellent oral and written communications skills.
2. Must present a professional image in dealing with customers, interdepartmental and external representatives.
3. High level of motivation and ability to perform work quickly and accurately.
4. Must possess the ability to logically think and determine next steps in resolving customer issues.
Work Environment:
1. Must be able to sit for extended periods of time.
2. Regular Office Conditions.
Colony Bank is an equal opportunity employer.

Apply