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Customer Support Associate Jobs in Quebec (NOW HIRING)

Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable ... This role is well suited for individuals looking for an engaging position in customer service or ...

Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams ...

Essential Duties and Responsibilities The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to contract employees, clients and local sales teams ...

As a Customer Service Associate, you will be reporting to the Operations Manager. We need ... Promote customer loyalty by providing exceptional customer support * Review and follow up on order ...

... supporting a smooth shopping experience for customers. By helping keep merchandise flowing and ... Associate Training and Support Trains and supports other Directs Store Delivery Associates to ...

This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention ...

(CAN) Claims

Sept-iles, QC · On-site

CA$19.55/hr

This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention ...

(CAN) Claims

Candiac, QC · On-site

CA$19.55/hr

This role works closely with vendor partners, associates, and customers to secure appropriate credits, maintain inventory control, and support smooth store operations. By combining strong attention ...

The Job The Customer Success Associate (CSA) supports customers throughout their lifecycle - from onboarding to renewal - ensuring they gain maximum value from Mako. Reporting directly to the Chief ...

... support, customer support, sales support, recruiting support, operations support, and other ... Associate to help create them. This person will sit at the front line of our revenue motion ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

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Customer Support Associate information

See Quebec salary details

$8

$17

$26

How much do customer support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer support associate in Quebec is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Quebec? The most popular types of Customer Support jobs in Quebec are:
What are popular job titles related to Customer Support Associate jobs in Quebec? For Customer Support Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Quebec look for? The top searched job categories for Customer Support Associate jobs in Quebec are:
What cities in Quebec are hiring for Customer Support Associate jobs? Cities in Quebec with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,867 per year, or $17.7 per hour.

(CAN) Office Support Associate

Walmart

Saint-jerome, QC • On-site

CA$19.55/hr

Part-time

Posted 15 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,373 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success by maintaining financial accuracy, pricing integrity, inventory control, and profitability, while helping ensure smooth daily operations. As part of the team, you contribute to a well run store environment and a positive experience for both customers and associates. This role is well suited for individuals looking for an engaging position in customer service or retail.What you'll do...

WHAT YOU'LL DO
Reporting and Administrative Support
Prints, sorts, and reviews key reports, including Warehouse Receiving Detail, Inventory Tracking, No-Item Movement, Store Clearance Listings, Inventory Adjustments, and Markdown-to-Zero reports. Reviews exception reports and takes appropriate action to support store operations.
System and Process Management
Works AMP+ and BPM items and processes required D38 and D40 MTRs accurately and on time.
Receiving, DSD, and Claims Support
Reviews and works receiving reports, including items over three days old, NOF and local items, scanning exceptions, and markup/markdown reports. Provides support to DSD and Claims as needed to ensure timely resolution.
Shrink Prevention and Merchandise Controls
Actively supports shrink prevention by ensuring repaired and recalled merchandise is handled correctly, return procedures are followed, and UPC key controls are maintained through proper handling and control of all UPC documentation.
Financial Controls and Accounting Compliance
Ensures invoicing key controls are followed by supporting timely payments for merchandise and services. Follows accounting key controls by supporting ATM and Self-Checkout replenishment, daily cash pickups, identifying cash variances, processing cash fund transfers, completing bank deposits, researching and challenging chargebacks, completing TRM procedures, and reconciling key journal accounts.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.


The minimum rate of pay for this position starts from $19.55.

Le taux horaire minimum pour ce poste debute a 19.55.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

1030 Boul Du Grand Heron, Saint-Jerome, QC J7Y 5K8, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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