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Customer Service Assistant Jobs in Quebec (NOW HIRING)

Supermarché Famille Rousseau S.B.D.

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

IGA Coop Amos-Ouest

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Magasin Coop de Bonaventure

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

IGA extra Couture

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... customer service

Supermarché Famille Rousseau S.B.D.

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

Supermarché Famille Rousseau S.B.D.

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

IGA Coop Amos-Ouest

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... customer service

Supermarché Famille Rousseau S.B.D.

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

IGA extra Couture

Become an assistant manager! Are you curious to learn more about food, are you motivated and ... Do you have a high school diploma or equivalent and 2 years of retail or customer service ...

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Customer Service Assistant information

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is CSR a good entry level position?

Customer Service Assistant roles are typically considered good entry-level positions because they often require minimal prior experience and focus on developing communication and problem-solving skills. These roles usually involve working with customer management systems and may require basic computer skills, making them accessible for those starting their careers.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a Customer Service Assistant?

A Customer Service Assistant provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Quebec? The most popular types of Customer Service jobs in Quebec are:
What are popular job titles related to Customer Service Assistant jobs in Quebec? For Customer Service Assistant jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Quebec look for? The top searched job categories for Customer Service Assistant jobs in Quebec are:
What cities in Quebec are hiring for Customer Service Assistant jobs? Cities in Quebec with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Quebec as of June 2026, with employment types broken down into 61% Full Time, 35% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Assistant service manager

IGA Complexe Desjardins

Longueuil, QC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Number of hours per week : between 40 and 40

Shift : Day, Evening

Availability : Anytime

We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process.


Become an assistant manager!
Are you curious to learn more about food, are you motivated and resourceful?
In your family are you considered to be the one you can always count on?
Then this job should interest you!

You might be wondering if you can apply if ...
Do you have a sense of leadership and a sense of responsibility?
YES ! As long as you are interested in discovering this role, we want to talk to you !!!
Do you have a high school diploma or equivalent and 2 years of retail or customer service experience?
YES ! Send us your CV, we want to meet you !!!


What might a typical day look like?
As a service assistant manager you will have to:

  • provide team members with the necessary feedback for their professional development and the achievement of established goals;
  • respect the standards and the image of the banner;
  • collaborate with production and customer service clerks;
  • ensure the implementation of exceptional customer service

Apply