CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Mont-laurier, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Mont-laurier, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Rawdon, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Rawdon, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Baie-comeau, QC · Remote
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Baie-comeau, QC · Remote
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Laval, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Laval, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Gatineau, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Work From Home - Bilingual Customer Service Representative, Groupe CH Events
Gatineau, QC · Remote
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
CA$18.50/hr
... service that is essential to the customer's event experience. Why you will love working here ... Work-from-Home - The comfort of working from your own home, with our equipment. How you will make ...
New
Customer Service Representative Work From Home information
What does a work from home customer service representative do?
As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.
What is a customer service representative work from home?
The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.
What does a customer service representative do when working from home?
A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.
What are the key skills and qualifications needed to thrive as a customer service representative working from home?
To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.
What are the main challenges of working as a customer service representative from home, and how can I overcome them?
Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.
What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?
| Aspect | Customer Service Representative Work From Home | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience often preferred | High school diploma or equivalent; technical knowledge may be required |
| Work Environment | Remote, home-based setting with computer and phone | Remote or on-site, depending on company; may involve technical tools |
| Industry Usage | Common across retail, telecom, finance, and service sectors | Common in tech, software, and product-based companies |
| Search & Comparison Intent | People looking for remote customer service roles | People seeking specialized customer support roles with technical focus |
While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.
More about Customer Service Representative Work From Home jobs
- How to become a work from home customer service representative?
- What skills does a work from home customer service representative need?
- How can I get a job as a customer service representative working from home?
- Are work from home customer service representatives in demand?
- Is customer service representative a stressful job?
- What Is a Customer Service Representative Work From Home and How to Become One
What are popular job titles related to Customer Service Representative Work From Home jobs in Quebec?
For Customer Service Representative Work From Home jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative Work From Home jobs in Quebec look for?
The top searched job categories for Customer Service Representative Work From Home jobs in Quebec are:
What cities in Quebec are hiring for Customer Service Representative Work From Home jobs?
Cities in Quebec with the most Customer Service Representative Work From Home job openings:
CA$18.50/hr
Full-time
Medical, Dental, Life
Posted yesterday
New
Job description
At NQX , we don’t just provide customer experiences—we create connections . Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.
Love concerts, sports, or festivals? Bring your passion for live events to work! Your excitement and understanding of the customer experience will make every interaction more engaging and rewarding. As the first point of contact for clients and partners, you will provide exceptional support for event-related inquiries and coordination. In this role, you’ll assist with ticketing, scheduling, and ensuring each transaction runs smoothly from start to finish, providing top-quality service that is essential to the customer’s event experience.
Why you will love working here :
- Competitive Pay – Earn $18.50/hour including $1 bilingual bonus. Hourly bonus for weekend work.
- Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
- Paid Training & Development – Receive fully paid training, including ongoing support and development as you transition into your role.
- Work-from-Home – The comfort of working from your own home, with our equipment.
How you will make an impact:
- Have a passion for events – Share your enthusiasm and knowledge about concerts and sports (GO HABS!) while assisting customers, making their overall experience one to remember.
- Be first point of contact – Assist customers with questions about booked events, ticket access, refunds, and reservations with professionalism and empathy – their exceptional event experience is your success!
- Support ticketing success – Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed.
- Deliver exceptional service – Keep the customers informed and updated though phone and email, ensuring every interaction feels seamless and supportive.
- Adapt and multitask – Manage multiple requests efficiently while maintaining strong attention to detail and a positive customer experience.
What makes you great fit:
- Fluently bilingual – You speak and write in both English and French with ease – easily able to converse about last night’s Hab’s game with the English (around 40 to 50% of the time) and French speaking fans who will be calling you.
- Availability & flexibility – Able to work Monday to Sunday from 10:00am to 8:00pm, between 20 and 40 hours a week. For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and adequate job performance.
- Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
- Excellent communicator – You express yourself clearly, concisely, and professionally.
- Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
- Educational Requirement – High school diploma or equivalent.
Training start date: September 4th, 2026
At NQX , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.
Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way !
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