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Full Time Customer Service Representative Jobs in Quebec

Exfo

Customer Service Representative

Quebec, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type ... Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics ...

HollisWealth

Customer Service Representative

Montreal, QC · Hybrid

CA$47K - CA$55K/yr

As a Customer Service Representative , you will play a key role in supporting policyholders and brokers, with no sales or solicitation involved. This position is a great opportunity to showcase your ...

HollisWealth

Customer Service Representative

Quebec, QC · Hybrid

CA$47K - CA$55K/yr

As a Customer Service Representative , you will play a key role in supporting policyholders and brokers, with no sales or solicitation involved. This position is a great opportunity to showcase your ...

Techtronic Industries (TTI)

CA$45K - CA$46K/mo

Customer Service Representative Techtronic Industries Inc. | Milwaukee Full-Time | Permanent | E1 | Location: 9701 Boulevard Metropolitain E, Montreal, Qc H1J 3C1 About TTI Canada Are you ready to ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Quebec

Full Time Customer Service Representative information

See Quebec salary details

$20K

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$53K

How much do full time customer service representative jobs pay per year?

As of Jul 26, 2026, the average yearly pay for full time customer service representative in Quebec is $39,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $45,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A full-time Customer Service Representative typically does not earn $4,000 weekly without additional commissions or bonuses. High-paying roles that can reach this level often involve sales, real estate, or specialized skilled trades that do not require a degree but may need experience or certifications. These roles usually demand strong communication skills, industry knowledge, and sometimes licensing or training.

How many hours does a customer service representative work?

A full-time customer service representative typically works around 40 hours per week, often scheduled during standard business hours. Some roles may require evening, weekend, or shift work depending on the company's hours of operation.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

How can I make $2000 a week working from home?

A full-time customer service representative can potentially earn $2000 a week by working overtime, handling high call volumes, or working for companies that offer premium pay for night shifts or specialized skills. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, but reaching this level typically requires experience and possibly additional certifications or training. Earning this amount consistently from home may also involve supplementing income through multiple roles or freelance customer support work.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, account management, or client services, with salaries exceeding $70,000 annually. Senior positions or those requiring advanced technical skills and certifications tend to offer higher compensation.
What are the most commonly searched types of Customer Service Representative jobs in Quebec? The most popular types of Customer Service Representative jobs in Quebec are:
What are popular job titles related to Full Time Customer Service Representative jobs in Quebec? For Full Time Customer Service Representative jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Quebec look for? The top searched job categories for Full Time Customer Service Representative jobs in Quebec are:
What cities in Quebec are hiring for Full Time Customer Service Representative jobs? Cities in Quebec with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Quebec as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,967 per year, or $19.2 per hour.
Full Time Customer Service Associate

Full Time Customer Service Associate

Leon's Furniture

Laval, QC • On-site

Full-time

Posted 4 days ago

Job description

Overview

Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon's Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we're proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon's can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep "as-is" (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Additional Information:

  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you're ready to bring your expertise and leadership to Leon's, we'd love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.

QualificationsEmployment Type: FULL_TIME

Apply