About The Role The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility ...
About The Role The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility ...
Store 6002043: 68 Letete Road, St-Georges, New Brunswick E5C 3H6 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
New
Store 6002043: 68 Letete Road, St-Georges, New Brunswick E5C 3H6 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
New
We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...
We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...
We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...
We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM. Results driven, the Customer Service ...
Up to 5 sick/personal days per year Role As a customer service representative, you will be responsible for the management of customer orders. With your ability to listen, you'll build relationships ...
Quick apply
Up to 5 sick/personal days per year Role As a customer service representative, you will be responsible for the management of customer orders. With your ability to listen, you'll build relationships ...
Customer Service Representative
Laval, QC · On-site
Customer Service Representative Remote 100% after training complete Temporary role Under the supervision of the Team Lead, the temporary Customer Service Representative responds to calls related to ...
Customer Service Representative
Laval, QC · On-site
Customer Service Representative Remote 100% after training complete Temporary role Under the supervision of the Team Lead, the temporary Customer Service Representative responds to calls related to ...
Customer Service Representative
Saint-bruno, QC · On-site
CA$25/hr
As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order ...
Customer Service Representative
Saint-bruno, QC · On-site
CA$25/hr
As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
As a Customer Service Representative , you will play a key role in supporting our policyholders and business partners, all within a non-sales environment with no solicitation required. This is an ...
Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each ...
Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... represent our fundamental promise to ourselves, our expectations of one and another and our shared ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... represent our fundamental promise to ourselves, our expectations of one and another and our shared ...
Customer Service Representative
Tadoussac, QC · On-site
CA$20.54/hr
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our ...
Customer Service Representative
Tadoussac, QC · On-site
CA$20.54/hr
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our ...
As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving ... representation of CAMP Systems. Responsibilities: * Be the first line of contact when customers ...
As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving ... representation of CAMP Systems. Responsibilities: * Be the first line of contact when customers ...
Description The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first ...
Description The Customer Service Representative is responsible for providing professional front desk and client support services within a flight training environment. This role serves as the first ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Employment Equity Canada Post will represent Canada's diversity and provide a safe and welcoming ...
Provide customers with information and forms * Address delivery and service difficulties to resolve ... Employment Equity Canada Post will represent Canada's diversity and provide a safe and welcoming ...
As a Customer Service Representative, you will play a critical role at the intersection of client care and image retouching. You will own the resolution of post-shoot client requests end-to-end, from ...
As a Customer Service Representative, you will play a critical role at the intersection of client care and image retouching. You will own the resolution of post-shoot client requests end-to-end, from ...
Uber Customer Service Representative information
What are popular job titles related to Uber Customer Service Representative jobs in Quebec?
For Uber Customer Service Representative jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Uber Customer Service Representative jobs in Quebec look for?
The top searched job categories for Uber Customer Service Representative jobs in Quebec are:
Altasciences rating
7.6
Based on 17 frontline employees who took The Breakroom Quiz
61st of 121 rated laboratories
Job description
About The Role
The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening. The Customer Service Representative will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.
What You'll Do Here
Ensure the confidentiality of clinical trial participants and sponsors is respected.
Maintain and advocate a high level of customer service and quality within the department.
Review and understand all assigned actively enrolling studies.
Answer in-coming calls and internet applications/web-submission forms from clinical trial participants.
Contact past/potential participants to provide upcoming clinical trial information and determine eligibility.
Schedule screening and/or other clinical trial related appointments.
Update participant management software with volunteer demographics and medical history.
May confirm participant statuses and prepare/send check-in lists for clinical operations teams.
Strive to achieve study recruitment targets and departmental objectives.
Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
What You'll Need to Succeed
High School Diploma required; college degree and related work experience preferred.
Previous experience in customer service call center
Excellent communication French and English
Knowledge of clinical research and medical terms an asset
Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Customer Service Representative including, but not limited to, for the following reasons:
The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
What We Offer
Variable and flexible schedule: you must be available minimum 30 hours per week; including weekends
Schedules are in these time slots : Monday to Friday from12PM to 8PM, Saturday and Sunday from 9AM to 5PM.
On-site at our Montreal location (1100 av. Beaumont)
Free-parking for employees
In front of Metro Acadie
Altasciences' Incentive Programs Include:
Training & Development Programs
Employee Referral Bonus Program
Annual Performance Reviews
#LI-MB1
What Altasciences employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Altasciences
Sourced by ZipRecruiter
Industry
Scientific research and development services
Company size
1,001 - 5,000 Employees
Headquarters location
Overland Park, KS, US