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Uber Customer Service Representative Jobs (Flexible Options) in Quebec

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Customer Service Representative

Rimouski, QC · On-site

* You will provide exceptional customer care and quality control support by handling inbound inquiries with a consistently polite and professional demeanor * Efficiently manage customer voicemails by ...

Grainger Businesses

CA$23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative We're hiring full-time inbound service representatives! You'll be part of a team reporting to a Supervisor, Customer Experience on October 26, 2026. Located at 4475 ...

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Uber Customer Service Representative jobs near you

Customer Service Representative - Bilingual

Global Excel Management

Montreal, QC

CA$22.56/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Job Description

Bilingual Customer Service Representative - Assistance Services $22.56/h

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!

As a Bilingual Customer Service Representative, you'll be providing assistance to people from all around the world during travel-related medical and non-medical emergencies, and making a difference in their lives.

What does your typical day look like?

  • Act as a resource person for the patient, family members and medical facilities regarding policy benefits and coverage information;
  • Open the initial claim and refer the person to the most suitable healthcare providers;
  • Pre-approve medical tests and provide pertinent information to the customer on the products and services administered by the insurance company, and coordinate follow-up actions;
  • Record the interactions and transactions in the claims system and ensure a superior level of customer service.

What skills and experience are we looking for?

  • College diploma or equivalent
  • Experience in customer service, telecommunications and/or claims assistance
  • Bilingual both verbally and in writing (English and French) another language will be considered an asset (the use of English is necessary to answer a large number of calls in English)
  • Customer service oriented
  • Ability to work with people in a fast-paced, team environment
  • Good communication skills and highly professional
  • Good computer skills (Microsoft Office, internet etc.)
We offer you

What does Global Excel offer you?  

  • Three weeks of vacation;  
  • An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;  
  • A flexible and supportive work environment offering several benefits such as on-call doctors, an on-site Bistro, and much more; 
  • A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as "lunch-and-learns" on various topics linked to health and wellness; 
  • Many opportunities for advancement, development and financial assistance to employees who wish to continue their education. 

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:

                      

Employment Type: OTHER

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