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Entry Level Customer Service Representative Jobs in Quebec

Ardene

High School Diploma or equivalent Career Level: Entry Level Who We Are: Hey, we're Ardene! We're ... We are looking for a Customer Service Representative to join our team. This is a full time, ...

LocalJobShop.ca

High School Diploma or equivalent Career Level: Entry Level Who We Are: Hey, we're Ardene! We're ... We are looking for a Customer Service Representative to join our team. This is a full time, ...

Ardene

High School Diploma or equivalent Career Level: Entry Level Who We Are: Hey, we're Ardene! We're ... We are looking for a Customer Service Representative to join our team. This is a part time, ...

LocalJobShop.ca

High School Diploma or equivalent Career Level: Entry Level Who We Are: Hey, we're Ardene! We're ... We are looking for a Customer Service Representative to join our team. This is a part time, ...

Bmo

Customer Service Representative

Gatineau, QC · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

Bmo

Customer Service Representative

Cowansville, QC · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

Randstad Canada

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

BMO Capital Markets

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Quebec

Entry Level Customer Service Representative information

See Quebec salary details

$20K

$40.3K

$64K

How much do entry level customer service representative jobs pay per year?

As of Aug 10, 2026, the average yearly pay for entry level customer service representative in Quebec is $40,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $45,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Quebec? The most popular types of Customer Service Representative jobs in Quebec are:
What cities in Quebec are hiring for Entry Level Customer Service Representative jobs? Cities in Quebec with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,316 per year, or $19.4 per hour.

Customer Service Representative

Ardene

On-site

Full-time, Temporary

Posted 22 days ago

Job description

Location Details: Headquarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21222-CSRP-07-15-26

Date Opened: July 15, 2026

Number of Openings: 1

Job Type: Temporary

Pay Class: Full Time

Education: High School Diploma or equivalent

Career Level: Entry Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO WE ARE:

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM.

Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.

The Customer Service Representative supports the organization's efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

  • Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
  • Responds to customer emails, calls and inquiries on other platforms, daily;
  • Identifies customer's needs and reacts accordingly following established processes;
  • Collaborates with different internal departments to ensure all customer's needs are taken care of and follows brand guidelines;
  • Assists the e-commerce department during peak periods;
  • Other tasks as required.

WHAT YOU'LL NEED:

  • Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an asset;
  • Experience working within a fast paced retail, sales and/or call center environment;
  • Exceptional verbal and written communication skills;
  • A positive attitude and a customer focused approach;
  • Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
  • Comfortable with assessing customer needs over the phone and via email;
  • Good interpersonal skills and an ability to work independently and in a team environment;
  • Strong leadership skills and able to deliver results;
  • Ability to multitask and perform in fast paced an sensitive situations.
  • Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday).
  • Willingness to work on weekends during busy periods.

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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