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Weekend Customer Service Representative Jobs in Quebec

We are looking for a Customer Service Representative to join our team. This is a full time, ... Willingness to work on weekends during busy periods. GROW WITH US! We're pretty proud to say that ...

New

This is a part time, permanent, remote (work from home) position on the weekend (Saturday & Sunday ... Results driven, the Customer Service Representative provides flawless customer service to all ...

This is a part time, permanent, remote (work from home) position on the weekend (Saturday & Sunday ... Results driven, the Customer Service Representative provides flawless customer service to all ...

Customer Service Representative

Montreal, QC · Hybrid

CA$47K - CA$55K/yr

As a Customer Service Representative , you will play a key role in supporting policyholders and brokers, with no sales or solicitation involved. This position is a great opportunity to showcase your ...

Customer Service Representative

Quebec, QC · Hybrid

CA$47K - CA$55K/yr

As a Customer Service Representative , you will play a key role in supporting policyholders and brokers, with no sales or solicitation involved. This position is a great opportunity to showcase your ...

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

As a Customer Service Representative , you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue ...

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

As a Customer Service Representative , you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue ...

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

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Weekend Customer Service Representative information

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Quebec? The most popular types of Customer Service Representative jobs in Quebec are:
What are popular job titles related to Weekend Customer Service Representative jobs in Quebec? For Weekend Customer Service Representative jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Quebec look for? The top searched job categories for Weekend Customer Service Representative jobs in Quebec are:
What cities in Quebec are hiring for Weekend Customer Service Representative jobs? Cities in Quebec with the most Weekend Customer Service Representative job openings:

Other

Posted 2 days ago

New


Job description

Location Details: Headquarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21222-CSRP-07-15-26

Date Opened: July 15, 2026

Number of Openings: 1

Job Type: Temporary

Pay Class: Full Time

Education: High School Diploma or equivalent

Career Level: Entry Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO WE ARE:

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM.

Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.

The Customer Service Representative supports the organization's efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

  • Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
  • Responds to customer emails, calls and inquiries on other platforms, daily;
  • Identifies customer's needs and reacts accordingly following established processes;
  • Collaborates with different internal departments to ensure all customer's needs are taken care of and follows brand guidelines;
  • Assists the e-commerce department during peak periods;
  • Other tasks as required.

WHAT YOU'LL NEED:

  • Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an asset;
  • Experience working within a fast paced retail, sales and/or call center environment;
  • Exceptional verbal and written communication skills;
  • A positive attitude and a customer focused approach;
  • Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
  • Comfortable with assessing customer needs over the phone and via email;
  • Good interpersonal skills and an ability to work independently and in a team environment;
  • Strong leadership skills and able to deliver results;
  • Ability to multitask and perform in fast paced an sensitive situations.
  • Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday).
  • Willingness to work on weekends during busy periods.

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.