ZipRecruiter

Log In

1

Weekend Customer Service Representative Jobs in Quebec

next page

Showing results 1-20

All JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Quebec

Weekend Customer Service Representative information

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the most commonly searched types of Customer Service Representative jobs in Quebec? The most popular types of Customer Service Representative jobs in Quebec are:
What are popular job titles related to Weekend Customer Service Representative jobs in Quebec? For Weekend Customer Service Representative jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Quebec look for? The top searched job categories for Weekend Customer Service Representative jobs in Quebec are:
What cities in Quebec are hiring for Weekend Customer Service Representative jobs? Cities in Quebec with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Quebec as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution.

Customer Service Representative - Bilingual

Global Excel Management

Sherbrooke, QC

CA$22.56/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Job description

Bilingual Customer Service Representative - Assistance Services $22.56/h

Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!

As a Bilingual Customer Service Representative, you’ll be providing assistance to people from all around the world during travel-related medical and non-medical emergencies, and making a difference in their lives.

What does your typical day look like?

  • Act as a resource person for the patient, family members and medical facilities regarding policy benefits and coverage information;
  • Open the initial claim and refer the person to the most suitable healthcare providers;
  • Pre-approve medical tests and provide pertinent information to the customer on the products and services administered by the insurance company, and coordinate follow-up actions;
  • Record the interactions and transactions in the claims system and ensure a superior level of customer service.

What skills and experience are we looking for?

  • College diploma or equivalent
  • Experience in customer service, telecommunications and/or claims assistance
  • Bilingual both verbally and in writing (English and French) another language will be considered an asset (the use of English is necessary to answer a large number of calls in English)
  • Customer service oriented
  • Ability to work with people in a fast-paced, team environment
  • Good communication skills and highly professional
  • Good computer skills (Microsoft Office, internet etc.)

What does Global Excel offer you?  

  • Three weeks of vacation;  
  • An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;  
  • A flexible and supportive work environment offering several benefits such as on-call doctors, an on-site Bistro, and much more; 
  • A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness; 
  • Many opportunities for advancement, development and financial assistance to employees who wish to continue their education. 

To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website:

                      

Apply