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Csr Associate Jobs in Quebec (NOW HIRING)

LocalJobShop.ca

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 ... From sales associates and store leadership; dedicated in-house apparel and design teams; marketing ...

Ardene

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 ... From sales associates and store leadership; dedicated in-house apparel and design teams; marketing ...

EXFO inc

Customer Service Representative

Quebec, QC · On-site

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

EXFO inc

Customer Service Representative

Quebec, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

Lebeau Vitres d'autos

As a Customer Service Representative , you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue ...

EXFO inc

Customer Service Representative

Levis, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

EXFO inc

Customer Service Representative

Quebec, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

EXFO inc

Customer Service Representative

Quebec, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent, Full-Time About EXFO EXFO is a global leader in test, monitoring, and analytics solutions for ...

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All JobsCsr Associate JobsCsr Associate Jobs in Quebec

Csr Associate information

What are CSR Associates?

CSR Associates, or Customer Service Representatives, are professionals who interact with customers on behalf of a company. Their main responsibilities include answering questions, resolving complaints, processing orders, and providing information about products or services. They often communicate with customers via phone, email, chat, or in person and play a crucial role in ensuring customer satisfaction. CSR Associates are essential for maintaining a positive company image and building long-term customer relationships.

What are some common challenges faced by CSR Associates and how can they effectively manage them?

CSR Associates often encounter challenges such as handling difficult customers, managing high call volumes, and balancing multiple tasks simultaneously. Effective time management, active listening skills, and maintaining a calm, empathetic demeanor are essential for success in this role. Many organizations provide ongoing training and support to help CSR Associates develop these skills, encouraging teamwork and knowledge sharing to resolve complex issues efficiently. Building resilience and utilizing company resources can also help associates navigate these challenges smoothly.

What is the difference between Csr Associate vs Customer Service Representative?

AspectCsr AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma; relevant experience often preferred
Work EnvironmentCorporate offices, call centers, retail settingsCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across various industries including retail, finance, healthcareCommonly used in retail, telecommunications, and service industries

Both roles focus on customer interaction, but Csr Associates often handle more specialized or technical support tasks, while Customer Service Representatives typically manage general inquiries and support. The roles overlap in skills and work environment, making them closely related but distinct in scope and responsibilities.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors. These positions often require advanced skills, extensive experience, or certifications, and may involve project-based or commission-based compensation structures.

What are the key skills and qualifications needed to thrive as a CSR Associate, and why are they important?

To thrive as a CSR Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are commonly required. Empathy, patience, and a positive attitude help you build rapport and effectively resolve customer issues. These skills ensure high-quality service, customer satisfaction, and contribute to the overall success of the organization.

Is CSR a good entry level position?

A CSR associate role is often considered a good entry-level position because it requires strong communication and problem-solving skills, and typically does not require extensive prior experience. It provides an opportunity to develop customer service, interpersonal, and organizational skills that can be valuable for future career growth.

Why is Gen Z struggling to find jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. For roles like CSR associates, strong communication skills, adaptability, and familiarity with customer service tools can improve employment prospects.

What jobs pay $10,000 a month without a degree?

A CSR Associate typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require strong skills, networking, or certifications rather than formal education alone.
What are the most commonly searched types of Csr jobs in Quebec? The most popular types of Csr jobs in Quebec are:
What are popular job titles related to Csr Associate jobs in Quebec? For Csr Associate jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Csr Associate jobs in Quebec look for? The top searched job categories for Csr Associate jobs in Quebec are:
What cities in Quebec are hiring for Csr Associate jobs? Cities in Quebec with the most Csr Associate job openings:
Csr Associate jobs near you
Customer Service Representative

Customer Service Representative

Pacer Group

Saint-augustin-de-desmaures, QC • On-site

CA$18 - CA$21/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Job Title: Customer Service Representative

Location: St. Augustin de Desmaures, QC G3A 0M9

Work Arrangement: Onsite

Employment Type: Contract

Duration: 04 Months

Domain: Customer Service / Order Processing / Sales Support

Pay Rate: $18.00 - $21.00/hr. (Depends on Experience & Qualifications)

Schedule: Standard Shift

Deadline: 06/26/2026


Skills Required:

Primary (Must-Have):

  • 1–3 years of customer service or order processing experience
  • Strong financial and accounting skills
  • Experience providing quotes and processing customer orders
  • Excellent problem-solving abilities and attention to detail
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office applications
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong customer relationship and interpersonal skills
  • Experience maintaining records and tracking databases
  • Ability to work independently and collaboratively with cross-functional teams


Secondary (Good to Have):

  • Associate degree or some college coursework
  • Experience working with ERP systems, preferably ERP-LX
  • Experience supporting warranty claims and invoice billing activities
  • Knowledge of export compliance processes
  • Experience resolving accounts receivable and collection disputes
  • Background supporting sales teams and customer-facing operations



Position Overview

The Customer Service Representative is responsible for providing general customer support with a primary focus on processing part and pump quotes, order entry, warranty claims, and invoice billing issues. This role serves as the first point of contact for customers and works closely with sales and operations teams to ensure a high level of customer satisfaction and timely order fulfillment.



Roles & Responsibilities

  • Serve as the first point of contact for customer inquiries and support requests
  • Adhere to ISO9001 Customer Service procedures and work instructions
  • Maintain Quote Logs and Production Order Tracking databases
  • Utilize ERP-LX systems for order entry and customer transactions
  • Prepare and provide part, pump, and motor quotations to customers
  • Process customer orders and provide order status updates
  • Assist with warranty claim processing and credit memo requirements
  • Support no-charge requests and invoice billing activities
  • Prepare customer communication folders and related documentation
  • Process change orders including address changes, schedule updates, and carrier modifications
  • Support sales teams with customer service activities and account management
  • Perform export compliance activities as required
  • Interface with customers to resolve accounts receivable and collections disputes
  • Maintain accurate records and documentation
  • Perform additional duties as assigned by the Customer Service Manager


Minimum Qualifications

  • High School Diploma required
  • 1–3 years of customer service or related experience
  • Strong financial and accounting aptitude
  • Excellent communication and problem-solving skills
  • Proficiency with Microsoft Office applications
  • Ability to manage multiple priorities and deliver high-quality customer service


Preferred Qualifications

  • Associate degree or some college education preferred
  • Experience with ERP-LX or similar ERP systems
  • Knowledge of warranty claims and billing processes
  • Familiarity with export compliance requirements
  • Experience supporting sales and customer account activities
  • Background in manufacturing or industrial customer service environments


Work Environment

  • Office-based customer service environment
  • Frequent interaction with customers, sales teams, and internal departments
  • Fast-paced setting with multiple priorities and deadlines
  • Collaborative team environment focused on delivering exceptional customer service


Benefits

Medical | Dental | Vision | 401(k) | Paid Sick Leave


EEOC Compliance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.


Disclaimer

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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