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Csr Manager Jobs in Quebec (NOW HIRING)

Merck

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

New

LocalJobShop.ca

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

Ardene

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

HollisWealth

Customer Service Representative

Montreal, QC · Hybrid

CA$47K - CA$55K/yr

As a Customer Service Representative , you will play a key role in supporting policyholders and ... Demonstrates strong interpersonal skills and effective stress management; * Is known for their ease ...

HollisWealth

Customer Service Representative

Quebec, QC · Hybrid

CA$47K - CA$55K/yr

As a Customer Service Representative , you will play a key role in supporting policyholders and ... Demonstrates strong interpersonal skills and effective stress management; * Is known for their ease ...

EXFO inc

Customer Service Representative

Quebec, QC · On-site

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent ... Ability to manage multiple priorities and meet deadlines * Strong organizational and time ...

Exfo

Customer Service Representative

Quebec, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent ... Ability to manage multiple priorities and meet deadlines * Strong organizational and time ...

LocalJobShop.ca

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

Ardene

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to: * Acts as the main company and brand representative of Ardene ...

Lebeau Vitres d'autos

As a Customer Service Representative , you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue ...

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Csr Manager information

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

Is CSR a good career?

A CSR Manager oversees customer service strategies and team management, playing a key role in improving customer satisfaction and loyalty. The role often requires strong communication, problem-solving skills, and experience with customer relationship management tools. It can offer career growth into senior management positions within customer service or operations.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Quebec? The most popular types of Csr jobs in Quebec are:
What cities in Quebec are hiring for Csr Manager jobs? Cities in Quebec with the most Csr Manager job openings:
Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Quebec as of July 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 14% Part Time, 1% Contract, and 1% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Customer Service Representative

Customer Service Representative

Merck

On-site

Other

Posted 2 days ago

Merck rating

7.8

Company rating: 7.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

43rd of 74 rated pharmaceutical

Job description

Location Details: Headquarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21222-CSRP-07-15-26

Date Opened: July 15, 2026

Number of Openings: 1

Job Type: Temporary

Pay Class: Full Time

Education: High School Diploma or equivalent

Career Level: Entry Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO WE ARE:

We are looking for a Customer Service Representative to join our team. This is a full time, temporary position for 12 months. The working hours are from 9AM-5PM.

Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.

The Customer Service Representative supports the organization's efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

  • Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
  • Responds to customer emails, calls and inquiries on other platforms, daily;
  • Identifies customer's needs and reacts accordingly following established processes;
  • Collaborates with different internal departments to ensure all customer's needs are taken care of and follows brand guidelines;
  • Assists the e-commerce department during peak periods;
  • Other tasks as required.

WHAT YOU'LL NEED:

  • Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is an asset;
  • Experience working within a fast paced retail, sales and/or call center environment;
  • Exceptional verbal and written communication skills;
  • A positive attitude and a customer focused approach;
  • Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
  • Comfortable with assessing customer needs over the phone and via email;
  • Good interpersonal skills and an ability to work independently and in a team environment;
  • Strong leadership skills and able to deliver results;
  • Ability to multitask and perform in fast paced an sensitive situations.
  • Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday).
  • Willingness to work on weekends during busy periods.

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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