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Csr Manager Jobs in Quebec (NOW HIRING)

Transport Loyal Express

Our customer service representatives are enthusiastic people with excellent working conditions and a good benefits package. We offer a diverse and ethical work environment, built on integrity ...

HollisWealth

Customer Service Representative

Quebec, QC · Hybrid

Customer Service Representative Build your future with us You are driven by customer service and ... Demonstrates strong interpersonal skills and effective stress management; * Is known for their ease ...

Exfo

Customer Service Representative

Quebec, QC · On-site +1

Customer Service Representative Location: Quebec City, QC (Hybrid) Position Type: Permanent ... Ability to manage multiple priorities and meet deadlines * Strong organizational and time ...

Scott Bader

The position will report to the Regional Sales Manager in the United States. Main Responsibilities ... representative for telemarketing customers to support sales growth. * Serve as the customer service ...

Scott Bader

The position will report to the Regional Sales Manager in the United States. Main Responsibilities ... representative for telemarketing customers to support sales growth. * Serve as the customer service ...

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Csr Manager information

What jobs pay $10,000 a month without a degree?

For a CSR Manager, earning $10,000 a month typically requires significant experience and leadership skills, often achieved through years of customer service and management roles. While some sales, real estate, or freelance consulting positions can reach this income level without a degree, they usually demand strong networking, sales ability, or specialized knowledge. Most high-paying roles in customer service management emphasize proven performance over formal education alone.

What are the key skills and qualifications needed to thrive as a CSR Manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

What are CSR Managers?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What does a CSR manager do?

A CSR manager oversees a company's corporate social responsibility initiatives, developing and implementing programs that promote ethical practices, sustainability, and community engagement. They often collaborate with departments, monitor compliance, and report on social impact, requiring strong communication and project management skills.

What jobs pay $500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top investment bankers, successful entrepreneurs, and certain medical specialists can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What jobs will be left by 2030?

By 2030, roles such as customer service managers are expected to evolve due to automation and AI integration, which may reduce demand for some traditional customer support positions. However, managerial roles that require complex decision-making, emotional intelligence, and strategic oversight will continue to be essential, especially in organizations emphasizing human-centered service and leadership skills.

How does a CSR Manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.
What are the most commonly searched types of Csr jobs in Quebec? The most popular types of Csr jobs in Quebec are:
What cities in Quebec are hiring for Csr Manager jobs? Cities in Quebec with the most Csr Manager job openings:
Csr Manager jobs near you

Bilingual Customer Service Representative

Beyond Bilingual Inc.

Laval, QC • On-site

Other

Retirement, PTO

Posted 19 days ago

Job description

Bilingual Customer Service Representative

Full Time / Permanent




Location: Laval, Quebec – 100% in office

Hours: Monday – Friday 8:30am – 5:00pm (½ hour lunch)

Salary: up to $76K




PERKS

  • Not a call center - no queue
  • BONUS programs – strong incentive plans (annual and quarterly) paid out quarterly
  • Benefits starting from day one:
  • Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage.
  • Scholarship Program
  • Training & Development - Access to multiple learning platforms (online, in person, 3rd party training institutions)
  • Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.
  • Generous Vacation allotment
  • Employee Assistance Program
  • Tuition Reimbursement
  • Access to multiple learning platforms
  • Educational Assistance Program
  • Fitness Reimbursement Programs
  • Beautiful & Bright new offices
  • Professional working environment
  • People focused organization
  • Opportunity for growth
  • Dynamic Team



Position Summary:

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc.



Duties and Responsibilities:

  • Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc. Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
  • Participates with Customer Service Team to maintain call service standards
  • Ensures SOX compliance process processes are followed, and necessary documents are verified and kept on file as needed. Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
  • Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner. Also ensures product knowledge stays up to date on current and future products.
  • May coordinate truck delivers at certain locations with Traffic department.
  • Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
  • Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
  • Participates in inventory counts as required.
  • Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
  • Initiates outgoing calls to current and prospective customers to maximize weekly order file. Reports competitive activities to Sales team and processes requests for samples.



Education and Certifications:

  • Bilingual French and English
  • 5+ years of Customer Service experience) Product order management Preferably in a manufacturing environment.
  • Post-secondary education in business management or equivalent field of study preferred.
  • JDE or other mainline ERP such as SAP.


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