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Remote Csr Jobs in Quebec (NOW HIRING)

Field Service Representative

Montreal, QC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Service Representative (FSR) is responsible for providing exceptional customer service to ... entirely remote. In this role, you will have the opportunity to: * Serving assigned customers ...

  • Medical

  • Dental

  • Life

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

New

  • Medical

  • Dental

  • Life

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

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Showing results 1-20

Remote Csr information

See Quebec salary details

$8

$18

$32

How much do remote csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote csr in Quebec is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.95 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Quebec?

The most popular types of Csr jobs in Quebec are:

What are popular job titles related to Remote Csr jobs in Quebec?

For Remote Csr jobs in Quebec, the most frequently searched job titles are:

What cities in Quebec are hiring for Remote Csr jobs?

Cities in Quebec with the most Remote Csr job openings:

Infographic showing various Remote Csr job openings in Quebec as of August 2026, with employment types broken down into 59% Full Time, and 41% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Customer Experience Representative (Remote from Quebec)

Waste Logic

Quebec, QC • Remote

Full-time

Re-posted yesterday


Job description

Waste Logic Inc.


At Waste Logic, we're not just managing waste-we're helping businesses across Canada transform how they approach sustainability. With 30+ years of experience and a network of 150+ service partners, we deliver data-driven solutions that drive real environmental impact.


We're growing-and we're looking for a bilingual, solutions-oriented Customer Experience Representativewho thrives in a fast-paced environment and takes pride in delivering exceptional service.


As a Customer Experience Representative, you'll be the critical link between our clients, vendors, and internal teams. You'll own customer interactions from start to finish-ensuring issues are resolved efficiently and clients feel supported every step of the way.


This is an ideal role for someone who is resourceful, organized, and customer-obsessed, and who enjoys solving problems in a dynamic, service-driven environment.


What You'll Do

  • Serve as the primary point of contactfor client inquiries via phone, email, and ticketing systems
  • Diagnose and resolve service issues, coordinating with vendors when required
  • Manage and prioritize multiple service requests in a high-volume environment
  • Investigate and resolve service complaintswith urgency and professionalism
  • Maintain accurate records of client interactions, service schedules, and equipment details
  • Proactively follow up on open tickets and outstanding service requests
  • Collaborate cross-functionally to ensure seamless service delivery


What You Bring (Must-Haves)

  • Fluent in both French and English (spoken and written)
  • Minimum 2 years of customer service or dispatch experience
  • Proven ability to manage competing priorities and stay organized under pressure
  • Strong problem-solving and critical thinking skills
  • High attention to detail and commitment to accuracy and follow-through
  • Comfortable working independently in a remote environment
  • Proficiency with Microsoft Office (Outlook, Excel, Word)


What Sets You Apart

  • You take ownership-you don't drop the ball
  • You communicate clearly and confidently with diverse stakeholders
  • You stay calm and solutions-focused under pressure
  • You care about delivering an exceptional customer experience, every time


Work Environment

  • 100% remote (Quebec-based candidates only)
  • Monday-Friday, 40 hours/week
  • Rotating weekend shiftsrequired
  • Dedicated home office/workspace required


Ready to Apply?

If you're bilingual, detail-oriented, and passionate about delivering outstanding service while contributing to a more sustainable future-we'd love to hear from you.