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Remote Csr Jobs in Quebec (NOW HIRING)

Nordia Inc.

For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...

National Bank

Customer Service Agent

Sherbrooke, QC · On-site +1

You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility

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Remote Csr information

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How much do remote csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote csr in Quebec is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.95 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Quebec?

The most popular types of Csr jobs in Quebec are:

What are popular job titles related to Remote Csr jobs in Quebec?

For Remote Csr jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Quebec look for?

The top searched job categories for Remote Csr jobs in Quebec are:

What cities in Quebec are hiring for Remote Csr jobs?

Cities in Quebec with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Quebec as of August 2026, with employment types broken down into 59% Full Time, and 41% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events

Nordia Inc.

Rawdon, QC • Remote

Part-time

Medical, Dental, Life

Posted 22 days ago

Job description

At NQX, we don’t just provide customer experiences—we create connections. Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.

Love concerts, sports, or festivals? Bring your passion for live events to work! Your excitement and understanding of the customer experience will make every interaction more engaging and rewarding. As the first point of contact for clients and partners, you will provide exceptional support for event-related inquiries and coordination. In this role, you’ll assist with ticketing, scheduling, and ensuring each transaction runs smoothly from start to finish, providing top-quality service that is essential to the customer’s event experience.

Why you will love working here:

  • Competitive Pay – Earn $ including $1 bilingual bonus. Hourly bonus for weekend work.
  • Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
  • Paid Training & Development – Receive fully paid training, including ongoing support and development as you transition into your role.
  • Work-from-Home – The comfort of working from your own home, with our equipment.

    • How you will make an impact:

  • Have a passion for events – Share your enthusiasm and knowledge about concerts and sports (GO HABS!) while assisting customers, making their overall experience one to remember.
  • Be first point of contact – Assist customers with questions about booked events, ticket access, refunds, and reservations with professionalism and empathy – their exceptional event experience is your success!
  • Support ticketing success – Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed.
  • Deliver exceptional service – Keep the customers informed and updated though phone and email, ensuring every interaction feels seamless and supportive.
  • Adapt and multitask – Manage multiple requests efficiently while maintaining strong attention to detail and a positive customer experience.

    • What makes you great fit:

  • Fluently bilingual – You speak and write in both English and French with ease – easily able to converse about last night’s Hab’s game with the English (around 40 to 50% of the time) and French speaking fans who will be calling you.
  • Availability & flexibility – Able to work Monday to Sunday from 10:00am to 8:00pm, between 20 and 40 hours a week. For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum) and adequate job performance.
  • Tech-savvy multitasker – Comfortable navigating multiple systems and handling several tasks at once.
  • Excellent communicator – You express yourself clearly, concisely, and professionally.
  • Detail-oriented problem-solver – You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
  • Educational Requirement – High school diploma or equivalent.

    • Training start date: September 4th, 2026

    At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

    Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

    Apply