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Remote Csr Jobs in Quebec (NOW HIRING)

Sales Representative Quebec

Laval, QC · Remote

CA$74K - CA$112K/yr

This is a fully remote position with the ideal candidate located in the Montreal or Quebec City ... Conducts product and value proposition training to drive awareness and adoption across customers ...

Bilingual Inside Sales Representative (Virtual)- Base Plus Bonus - No Shifts - No Weekends - Are ... Offer quotes on product to potential customers * Conduct outbound calls to prospective and current ...

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Remote Csr information

See Quebec salary details

$8

$18

$32

How much do remote csr jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote csr in Quebec is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.95 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Quebec?

The most popular types of Csr jobs in Quebec are:

What cities in Quebec are hiring for Remote Csr jobs?

Cities in Quebec with the most Remote Csr job openings:

Infographic showing various Remote Csr job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Bilingual Patient Care Representative

Canopy Growth Corporation

Montreal, QC • Remote

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago


Job description

Apollo Applied Research is a virtual medical clinic offering its patients an accessible path to medical cannabis treatment. We offer effective treatments for many chronic health conditions such as pain, anxiety, sleep disorders, PTSD and more through an evidence-based approach to empower our patients to take control of their overall health. We have a team of experienced health care professionals dedicated to patient care and medical cannabis education. We are actively seeking new and better ways to treat our patients' illnesses with medical cannabis across Canada.

Apollo is a growing organization in the exciting, fast-paced, and evolving industry of medical cannabis. Working at Apollo provides our employees with an atmosphere of ongoing professional advancement opportunities, learning, challenges, and problem solving. Our teams consist of dedicated and empathetic professionals with a diverse set of perspectives, experiences, and collaboration to maximize our collective impact.

Purpose:

Nurturing partnerships with our patients to ensure high quality medical assessments and educational support; facilitating the patient's journey as part of being effectively prescribed medical cannabis. Streamlining accurate and high-quality communication and customer support processes to enhance patients' education and understanding of their prescription, building stronger patient rapport and loyalty.

Responsibilities:

  • Addressing patient questions and concerns while gathering detailed patient history to offer better recommendations and more robust treatment plans to patients".

  • Patient education, communicating with patients for their medicinal cannabis prescription questions, either in clinic or remotely via digital platforms and phone to ensure they understand how to use and order cannabis for their treatment

  • Maintaining and evolving a set of messaging and knowledge standards, as discussed with the rest of the Patient Care Team

  • Providing compassionate care to patients, displaying empathy and understanding at all times. Being direct, strong and confident with communication.

  • Coordinating with the Booking team members to ensure the entire patient journey from start to finish is simple, accessible, customer-friendly and clean, ensuring follow-up for upholding specific standards for messaging and protocols as set by Management.

  • Maintain accurate notes regarding ordering and patient interaction.

  • Executing the development of education and patient ordering processes as set by Management.

  • Collaborating and integrating objections and ideas from other team members and Management to ensure new opportunities.

  • Facilitate booking process for scheduling all follow-up appointments.

  • Other duties as assigned

Requirements:

  • Bilingual in English and French with strong written and oral communication skills.

  • Undergraduate degree or diploma in practical nursing, or 3 or more years of relevant work experience preferred

  • Must have customer service & call center experience. Hospitality and/or health care industry experience is preferred, but not mandatory.

  • Experience with the use of clinical databases or EMR systems preferred, but not mandatory

  • Ability to utilize critical thinking and problem-solving skills to address challenging situations.

  • Utilize your passion, empathy & emotional intelligence to build relationships and help people improve their health

  • Must be meticulous, initiative-taking and ability to foster a positive work environment

  • Utilize strong analytical and thought leadership skills to drive productivity and efficiencies.

  • Ability to function in a fast-paced and rapidly changing environment with openness to innovative ideas and show flexibility to adapt positively to changes in direction, priorities, schedules, or responsibilities

  • Utilize your strong listening, communication, and leadership skills to share and action ideas within teams.

Other Details

This is a full time remote position based out of Canada

Benefits - extended health and dental coverage, paid vacation, and participation in our employer-supported retirement savings program

#LI-Remote