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Remote Csr Jobs in Quebec (NOW HIRING)

Desjardins Group

P&C insurance agent

Trois-rivieres, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Desjardins Group

P&C insurance agent

Sainte-therese, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Desjardins Group

P&C insurance agent

Montreal, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Desjardins Group

P&C insurance agent

Brossard, QC · Remote

  • Medical

  • Retirement

  • PTO

You help sell general insurance products and services through multiple distribution channels based ... You represent the organization and help negotiate agreements with clients. More specifically, you ...

Intertek

Sales Representative - Montreal, Quebec

Montreal, QC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide outstanding customer service. * Meet all activity targets and log activity in to iConnect ... This is a remote position; however, applicants must reside in and be able to legally work in Canada ...

Go RH

Sales Development Representative (SDR)

Quebec, QC · On-site +1

CA$70K - CA$75K/yr

Location: Montreal, Quebec City or surrounding areas (Remote/Hybrid) Who We Are At Can-Ex ... Qualifications * 1+ year of experience in sales, customer service, telemarketing, recruitment ...

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Remote Csr information

See Quebec salary details

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$18

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How much do remote csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote csr in Quebec is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.95 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Quebec?

The most popular types of Csr jobs in Quebec are:

What are popular job titles related to Remote Csr jobs in Quebec?

For Remote Csr jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Quebec look for?

The top searched job categories for Remote Csr jobs in Quebec are:

What cities in Quebec are hiring for Remote Csr jobs?

Cities in Quebec with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Quebec as of August 2026, with employment types broken down into 59% Full Time, and 41% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,443 per year, or $18 per hour.

Customer Service, Credit Counsellor - Bilingual

CIBC

Montreal, QC • On-site, Remote

Full-time

Retirement

Posted 28 days ago

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

You'll be joining CIBC's Client Account Management (Collections) Department as a Credit Counsellor and makinga real difference for our clients.You'll connect with our clients, through outgoing and incoming calls, who own a variety of CIBC products and discuss repayment options to potentially resolve outstanding debts. You'll ensure the client is aware of the terms and conditions of their contractual obligations and is able to prevent further delinquencies.

Our Contact Centre is open Monday to Friday from 8:00 am to 8:00 pm and Saturday from 8:00 am to 4:00 pm. You're flexible to work between these hours which include evenings and weekends.

Please note that the start date is October 5th, 2026 and it is a full time permanent position.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

CIBC has embarked on an Agent@Home remote work program and all employees may be given the opportunity to work from home, if you can meet the Agent@Home program requirements. The expectation is that you must be able to attend your primary CIBC location within two hours upon request.

Agent @ Home Program Requirements

  • Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.

  • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).

  • Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

How You'll Succeed

  • Client engagement - Speak with clients to understand their priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.

  • Call Ownership - Respond to incoming calls or make outbound calls. Take complete ownership of calls in a friendly, empathetic, courteous and professional manner.

  • Problem solving - acts effectively by knowing how to obtain information required and uses one's network to identify and solve for a problem or need.

  • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and collaborate with others to ensure clients are connected to the right people and opportunities.

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

  • You're goal oriented. You're motivated by accomplishing your goals and delivering your best to make a difference.

  • You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

  • You're fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

  • We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Mont-1155 Rene Levesque 5th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Operations, Collections Management, Customer Education, Customer Service, Debt Collection Litigation, Negotiation, Recovery Services

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